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“Pleasantly surprised”

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The Melanesian Port Vila
Ranked #25 of 47 Hotels in Port Vila
Reviewed 29 May 2014

I stayed here for a week on a business trip. The entrance to the hotel doesn't promise much, but the rooms were surprisingly modern. Didn't try the pool but the food was quite good. If its a lousy day the wind and rain tend to blow through the outdoor restaurant, as there is no sheltered area other than overhead thatching. Good excuse for room service. Internet was a bit patchy but mostly OK, and its pretty close to town - about a 10 minute walk

  • Stayed: May 2014, travelled on business
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Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiroshark, Front Office Manager at The Melanesian Port Vila, responded to this reviewResponded 8 June 2014

Dear Ian G,
We are definitely located close to the heart of town and close to two supermarkets. We are currently reviewing and upgrade our cuisine which should give more options to our guest in their choice of food. Please ask our friendly staff for any specials of the day that our chef can offer. Thank you very much for your comments and feedback and we hope to see you again on your next visit to Vanuatu and also to the Melanesian.

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144 - 150 of 308 reviews

Reviewed 3 May 2014

This was our second visit to the Melenesian and this time we brought the rest of the family. We stayed for twelve days and loved every minute of it. We had a two bedroom appartment that had just been updated and it was very modern and beautifully done. Staff are so welcoming, friendly and cant do enough for you. Lovely Lucy one of the breakfast staff was just beautiful with the two children and would cook their eggs anyway they wanted. The rest of the families rooms were also really nice. The family loved the BBQ nights with the great entertainment from the locals-music, dancing,cava tasting etc. Older family used and appreciated the free WiFi.
For a three star hotel we have been really happy and felt well looked after and feel we had really good value for money. Big thankyou to all the staff at the Melenesian for helping making our holiday so relaxing and happy.

Room Tip: We stayed in the updated two bedroom appartment and it was great
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  • Stayed: April 2014, travelled with family
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Thank Anne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiroshark, Front Office Manager at The Melanesian Port Vila, responded to this reviewResponded 7 May 2014

We are pleased to hear that we were part of making your family holiday wonderful. Our breakfast staff (Lucy) is one of our skilled staff providing a professional service to our guests. BBQ nights have live cultural entertainment from unique cultures of Vanuatu. With the renovated rooms, this have given comfort to our guest. We thank you for the feedback and comments and will forward to department concern for staff appraisals. We look forward to seeing you again with the family on your next trip to Vanuatu.

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Reviewed 24 April 2014

The Melanesian is a great place to stay in if you are going to spend any time in Port Vila.The Hotel is only a five miniute walk from the main street in town and a 10 miniute mini bus ride from the air-port.The rooms were great ,Pay a little bit extra and ask for one of the hibiscus studios. These are very neat rooms quite spacious and with double and single beds also a private balcony with easy access to the pool and bar.The service here was awesome and the breakfasts which were included in the room rates were lovely each morning.Their are plenty of tourist activities and destinations in Port Vila and Vanuatu and the hotel has a tourist centre in the lobby,But if your looking to get a good price it is best to haggle down the main street in vila as there are a lot of agencies providing allsorts of day trips around Efate and beyond.The staff at the Melanesian were awesome i arrived hours before the due check in time and they had a room made up pretty much right away,All up i had a great time at the Melansian its a cool place to stay,The cultural show/band around the pool on Saturday nights is awesome.

Room Tip: Make sure to book one of the Hibiscus studios
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  • Stayed: April 2014, travelled solo
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2  Thank bottlo74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiroshark, Front Office Manager at The Melanesian Port Vila, responded to this reviewResponded 7 May 2014

We are definitely situated in a convenient location and walking distances to town or supermarkets. With the room just renovated, it has uplifted our images in the rooms and more comfort to our guests. We are pleased that you enjoyed your stay with us and we look forward to your next visit to the Melanesian Hotel.

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Reviewed 15 April 2014

Arrived at this property expecting a 3 star property. The entrance does not reflect the quality of the resort, it is far better. Staff were always friendly and went out of their way to be helpful. Rooms appear to have been recently renovated and were quite spacious.
Had not expected breakfast to be included, so the provision of a continental breakfast ( incl eggs) was a bonus.
The pool area is lovely, a nice place to enjoy a meal or swim.
The hotel is a 5 min walk from the two major supermarkets, and less than 10 into town. A bus is always available for a set fee of 150vt Aus $1.50m a trip.
The hotel was quiet.
We would happily stay here again

Room Tip: We enjoyed being upstairs where you could sit on your balcony in privacy
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  • Stayed: April 2014, travelled as a couple
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Thank Jennig16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiroshark, Front Office Manager at The Melanesian Port Vila, responded to this reviewResponded 7 May 2014

Thank you for the comments and feedback well received. We are located in a convienient location with a bus stop at the entrance. Our friendly staff are always helpful with assisting guest for transportation. Your comments will be forwarded to departments concern for staff appraisals. We look forward to seeing you again on your next visit

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Reviewed 16 March 2014

Given bad weather and potential cyclone, my flight was delayed to Vanuatu from Fiji. Once in Port Vila I called the Melanesian to have my return booking confirmed from Tanna where I was headed for work, it was not noted or updated. This found me without room on the return trip. Excuse: "Oh we have new staff who are learning." The Kaiviti next door had room and it was a very nice room.

  • Stayed: March 2014, travelled on business
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Thank NickHobgood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiroshark, Front Office Manager at The Melanesian Port Vila, responded to this reviewResponded 7 May 2014

Thank you for your comment well received. We do apologies for the bookings that was not booked as notification has been received. We do recommend that you send us an email or ask to speak to one of our reservations staff directly for future reservations. Your comments will be forward to the department concern to rectify the error and we do hope that this is not repeated in the future

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Reviewed 5 February 2014

Pleasant setting, helpful, lovely staff. My room was clean and quiet. Bathroom was well appointed and clean. I do not know exactly what made it so pleasant, but I treasure the memory of going into the dining area, being met by staff who were warmly friendly, being given tasty food, is a pretty setting.

  • Stayed: December 2013, travelled solo
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Thank nreno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiroshark, Front Office Manager at The Melanesian Port Vila, responded to this reviewResponded 7 May 2014

We are pleased that you enjoyed your stay with us. Our house-keeping staff work hard to keep the rooms at top conditions. All our staff are skilled to provide a professional service. Thank you for your wonderful comments and we look forward to your next visit to the Melanesian Hotel.

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Reviewed 29 December 2013

We only stayed for 2 nights but we really enjoyed the hotel and were impressed by our room and the location. The hotel is close to town and we had no problem walking into town or paying the small fee to get a bus. The room and bathroom looked very crisp and modern and we really enjoyed the pool and poolside bar. The buffet breakfast included was absolutely amazing, the local tanna coffee, waffles, pastries, eggs, juice, fruit, etc, was definitely a highlight of our stay. The staff were lovely and the welcome drinks were a nice surprise.

Room Tip: We stayed in the orchid room which faced the pool and was a very short walk to the restaurant.
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  • Stayed: December 2013, travelled as a couple
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Thank Kaysee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hiroshark, Front Office Manager at The Melanesian Port Vila, responded to this reviewResponded 7 May 2014

We are pleased to hear that you enjoyed your stay with us. We take pride in providing a professional service to our valued guests. Situated in a convenient location close to town and supermarkets makes it easy to go places. We thank you for your comments and we look forward to seeing you again.

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Additional Information about The Melanesian Port Vila

Address: P.O. Box 810, Port Vila, Efate, Vanuatu
Phone Number:
Region: Vanuatu > Efate > Port Vila
Amenities:
Business Centre with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#10 Spa Hotel in Port Vila
Price Range: £79 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Melanesian Port Vila 3*
Number of rooms: 77
Official Description (provided by the hotel):
Only 10min walk from the heart of Port Vila town. Reasonable rates with quiet and comfortable atmosphere. A welcoming smile, friendly hospitality and good service are part of the culture at The Melanesian. Offering a number of guest room styles which satisfies everyone's needs. Our culture entertainment night with "All You Can Eat BBQ" at our Oasis Pool side is a must see! ... more   less 
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Also Known As:
The Melanesian Port Vila Hotel Port Vila
Melanesian Port Vila
Melanesian Hotel Port Vila
The Melanesian Port Vila Vanuatu

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