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All reviewsmangolight breakfastplunge poollagoon viewpay the differencemuesliresident catevery morningminute walk into townair conditioningfirst morninggreat cocktailsrelaxing weekdaily specialsrestaurant staffthe managerscome home
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Reviewed 23 November 2017

We didn’t get all the freebees listed in our brochure but did get a welcome small bottle of cold water after the usual slow moving queues through immigration. Always amazes me how customs turns passengers into hot sweaty cattle before releasing them into paradise. After a 20 minute wait in the airport, the short bus ride to Mangoes and easy check in had us in our bungalow before the 30 degree heat took its toll. Our lagoon view bungalow was great with a practical layout and huge bathroom. The room could have done with more table workspace for spreading out maps and laptops and also coasters for the table would have prevented wet circles from cold drinks. Our bathroom could have done with more shelving for toiletry bags and more hooks to hang wet swimming clothes. Nice kitchen set up.
Spike the resident cat arrived and made himself at home, sleeping on a chair in our room while a short thunderstorm raged outside. The rains never lasted long and always cooled us down. I had been dreading the 30 degree heat but found it relaxing, quite bearable bordering on pleasant and a good excuse for regular dips in our private plunge pool. The one thing that really upset me at Mangoes was when we could not find the air conditioner remote in our room and when asked, reception informed us there was a 10400Vatu charge to use it. Our travel agent had said air conditioning was included but booking at a more expensive resort does not mean you will get all the bells and whistles without paying extra for them I guess.
The view from our bungalow into the valley below with the serene lagoon and rolling hills into the distance was a personal highlight. Absolutely stunning and I could relax on the deck chair, sip a cocktail and watch it for hours. The first morning we watched a shower band approach us from across the valley and it soon dumped cool rain on us while we were swimming in our small pool. I must say it would have been good to have a pool safety rail to prevent the slipping and sliding over wet tiles! Also the pool light was not working making night swims more exciting and dangerous. Enjoyed watching the many birds in the beautiful garden too but avoided the monster spider in the hedge below trying to catch them with its fishing line looking web.
Another highlight was the really great food delivered to our room when we were too relaxed to get dressed for dinner. Unfortunately only one knife and fork in the draw! Ever eaten squid with only a paring knife? The local steak is really tasty but ask for rare or it will be over cooked sadly. In fact all the food was delicious so hats off to the kitchen staff. Their muesli, yogurt and fruit salad was my favourite breakfast of all time. I cannot stress enough how much we enjoyed the food in Vanuatu. Every meal we had was heaven and way better than we expected. A surprisingly strong French influence in road names, language and food there.
All the staff was great. We had fun running a daily competition to see what we would lose from the room to housekeeping. From knives, forks, towels, face clothes, etc and to see what would not be replaced like coffee, sugar, milk, tissues and even toilet paper! It took 2 days to get a dish clothe and after two days it was gone again. We had a big spider web above the bathroom basin when we arrived and it was still there when we left a week later so I guess that wasn’t a priority. Breakfast was also fun with wrong orders arriving. We started taking bets at who would get the wrong meals!
I am cursed to sleep on too soft mattresses in hotels and my back ends up screaming in agony. The receptionist looked puzzled at my request for a replacement bed and will talk to her manager. In the mean time I walk around like the hunchback of Notre Dame. Only solution was to sleep on the centre spine that was still in original flat condition and not like the valleys on both sides. “Island time” takes a while to get used to. I will get back to you could mean 5 minutes, 5 hours or 5 days (or never!).
The internet is a hopeless. Worse than the old dial up. We paid for 7 days to get emails and never managed to even connect once. Had to pay for our stay with credit card and pay the extra 3.5% because there was no way to pay via bank transfer on that internet.
Our room only had 3 Australian channels on TV for punishment and no music channel so we had to live in silence till the Holiday inns music blasted out in the valley below (was good too!)
Mozzies harassed us the whole time there and they were a bit like the ones from home but on speed. Way too fast to swat so we needed plenty of repellent! Hats and sun tan lotion were a must too.
We tried to go for a walk up the road. Big mistake! Not only being endlessly harassed by local taxi vans but had to step over rubbish, drains and dog droppings only to find directions supplied led us nowhere. Oh well back to the bungalow and pour another rum. Must say our bar fridge did an admirable job keeping us in an endless supply of ice blocks.
We found the only way to get around was using taxi vans and there are thousands of them. 150 vatu each into town (taxi cars cost 250 Vatu each) and many thousands for a trip around the island. They can be a nuisance but are always there when you need them.
We enjoyed our time in Port Vila even though the poverty there was depressing at times but will not go back to Mangoes mainly as we missed all the water sports provided by beach side resorts. No beach, no falling coconuts and no entertainment there. There was also no advantage in the location apart from the view. Next trip we will stay at their sister resort Breakas as that looks like more fun.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Baystyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2017

We chose Mangoes because it is adults only and ten minutes from town, but it doesn’t say it’s very hilly so we caught a bus every day cause it’s only 3 dollars return or 5 by taxi.
Buses and taxis run frequently passed mangoes and you just have to wave them down.
There are 3 things you can choose for breakfast if you are having a light breakfast or you just pay the difference for a full breakfast.
Air conditioning is not included there is a payment of 15 dollars a day if you want it and extra for wifi in your room, wifi is free in the restaurant.
The power went out when we were there and there is no generator for back up. Apparently the management will not give them one, which is very frustrating when your paying for a service but don’t receive it.
The meals are nice. Staff is great.
Be careful of the taxi drivers as they will try to rip you off also some of the bus drivers.
The massagers are amazing ask for Lucy.
Would stay here again.

Stayed: October 2017, travelled as a couple
1  Thank zebony1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2017

Room: Was clean and had a couch, tv and beds. Maid didn't restock our finished toiletries until we requested it at reception. Location: 10 minutes bus ride from Port Vila so that was handy. Otherwise nothing special. Amenities: Kitchen sink, fridge and microwave which was awesome.

Pool filter behind the wall right next to your bed so good luck in having a good nights sleep. Wizz wizzz wizz. BEST PART: after all the good money that you pay for this resort, you have to pay friken $30!! for room wifi. WILL NOT STAY EVER AGAIN, that really pissed me right off.

Room Tip: Pool filter is next to your head: no peace and quiet in your room, good for loud sex though; will drown out your gf's acting skills.
  • Stayed: October 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017 via mobile

We stayed next door at The Terraces Apartments. We are at mangoes a few times and the scrambled eggs was a great breakfast, as was the poached eggs, pancakes and the French toast. Only dined their one night, but that was also pretty good.

Stayed: October 2017, travelled as a couple
Thank Lloyd L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017

Staff could not do enough for you and were always upbeat and pleasant without being obtrusive. The bungalows were well appointed, spacious and clean. Was nice having a choice of pools and the breakfast was very nice.

  • Stayed: September 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Lynne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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