We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ripped OFF- STAY AWAY”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ocean View Apartments
Reviewed 24 June 2014

Re: Accommodation Ocean View Apartments, 1 Superior Studio
Rue Renee Pujol, Port Vila, Vanuatu
Check in Date: 28 April 2014, Check Out Date: 07 May 2014 (9x Nights, 2x Adults)
Confirmed Venere.com Reservation Number: 8045641681162


The following describes the initial defects of the room.

• No satellite TV, (only one channel was working).
• The room safe was small and was partially dislodged from the wall.
• The screen on the balcony was dislodged leaning against the wall.
• The balcony door lock was broken and showed evidence of force.
• Cutlery was minimal with two of each, cups, glasses, plates and bowls (we only had one fork)
• There were no matches to light the stove.
• There were no security grilles on the front windows (all other apartments did have security grilles)
• There was no toilet paper and no towels.
• Washing machine was broken.
• Rooms are unserviced.
• Breakfast consist of a few pieces of fruit, jam and bread, if you are lucky to get it.
• The office houses three businesses and is only open Monday to Friday 0830-1600.
• There was a rusted hoist next to the empty swimming pool.

On the first day there was no hot water in our unit and we had to wait until the next day for the office to be opened and the hot water unit repaired.

• Wednesday 30th April, we lost electrical power to the unit and had to suspend breakfast until it was restored. The same day we had no towels or toilet paper.

• Thursday 1st May, it was a public holiday so there was no one in the office and we received no breakfast. We lost electrical power and after some frantic searching we located the fuse box and was able to restore the electricity to our unit.

• Friday 2nd May, we requested our room to be cleaned as this had not occurred since we first moved in. Our breakfast this day supplied by the office was 2 apples and 2 oranges.

• Saturday 3rd May, we had another electrical power outage and had no toilet paper

• Monday 5th May, we had to ask to have our room cleaned and we did not receive any breakfast on this day.

• Tuesday 6th May, Air Vanuatu rang OceanView to inform them that our flights had been changed. No one in the office passed this message onto us.

• Wednesday 7th May, our last day and we did not receive any breakfast. Our room had been serviced only twice during a 9 night stay.

We paid the cost of $AUD 1,344.01 for 9 nights, which is equivalent to $AUD 149.33 per night

Permanent tenants occupy most of the apartments and pay $AUD 1,467.01 per month, which is equivalent to $AUD 48.90 per night. $AUD 100 less than we had paid per night.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (27)
There are newer reviews for Ocean View Apartments
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

21 - 27 of 27 reviews

Reviewed 4 December 2013

A perfect place to rest after a day of exploring! Self-contained and a great central location. A comfortable apartment to stay in with spectacular ocean views. Can't wait to go back and swim in the pool that has just been put in. The Thai restaurant is also wonderful, great food, great price.

  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SahMara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

Nicely appointed apartment in good central location in easy walking distance from town. But the company with whom the accommodation manager had supposedly booked our airport transfer had no record of us (not sure whose fault that was) and the bathroom califont didn't work, meaning cold showers.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nikki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2016
Google Translation

  • Stayed: July 2016, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Sonia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2016 via mobile
Google Translation

Stayed: June 2016, travelled as a couple
1  Thank Ben E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2016
Google Translation

  • Stayed: June 2016, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Henrian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013
Google Translation

Room Tip: Die Zimmer auf der Meerseite bestechen durch den Ausblick
  • Stayed: October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Achim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Port Vila hotels
0.0 mi away
Tropicana Lagoon Apartments Resort
0.0 mi away
CoCo Beach Resort
CoCo Beach Resort
#24 of 47 in Port Vila
205 reviews
0.0 mi away
The Melanesian Port Vila
The Melanesian Port Vila
#26 of 47 in Port Vila
303 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Mangoes Resort
Mangoes Resort
#15 of 47 in Port Vila
464 reviews
0.0 mi away
Iririki Island Resort & Spa
0.0 mi away
Warwick Le Lagon - Vanuatu
Warwick Le Lagon - Vanuatu
#13 of 47 in Port Vila
1,504 reviews
Show Prices
Show Prices
Show Prices

Been to Ocean View Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ocean View Apartments

Address: Rue Rene Pujol, Port Vila, Efate, Vanuatu
Region: Vanuatu > Efate > Port Vila
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #10 of 29 Speciality Lodging in Port Vila
Price Range: £92 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ocean View Apartments 3*
Number of rooms: 23
Official Description (provided by the hotel):
Comfortable, modern and affordable apartments, in the heart of Port Vila. All 23 apartments have stunning views over Port Vila Bay and air condition on request. Ideally located for business - holiday travellers alike, Ocean View Apartments are easy walking distance to Port Vila CBD. They are fully self contained and have 24 hour security on site. Ocean View features Studios and 1- or 2-Bedroom apartments. The ground floor apartments have their own private garden.The Lookout Restaurant serves breakfast lunch and dinner.The pool is situated between the restaurant and the building ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TripOnline SA, Agoda, Cancelon, Evoline ltd and Booking.com so you can book your Ocean View Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean View Apartments Vanuatu/Port Vila

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing