My husband and I recently spent 7 nights at Coco Beach and were quite disappointed. On arrival, we were told that they were not expecting us until the following day and only had us booked in for 3 nights when we had paid for 7! - we had to show them our hotel voucher proving we had booked and paid for 7 consecutive nights and waited approximately 1.5 hours until they could rectify this with their head office. We eventually were offered an upgrade to a beach front bungalow for an extra fee which we decided to pay as we were tired of waiting and were also told that the other rooms didn't have any air conditioning! No information was given as to what time breakfast would be (if you can call it a breakfast - we only received 1 coffee, 2 small pieces of toast with butter & jam and a plate of fruit to share). The restaurant is very expensive for poor quality, poor service and tasteless food. We would return to Vanuatu but not to this resort nor to the other two resorts owned by the same couple. The worst part was Christmas night, we were told that the town would be closed and that all the staff were leaving at 4pm so there would be no dinner and no staff on the property! we were speaking to a few of the other guests who were also shocked that a resort would leave their customers stranded on Christmas night without any options for dinner. As a summary I wouldn't recommend this resort as it is far from the town centre, the food is expensive and not good quality and the resort, being fairly new, needs a lot of work
- Official Description (provided by the hotel):
- CoCo Beach Resort is one of Vanuatu's top boutique resorts. Situated on a beautiful private white sand beach with crystal clear waters and surrounded by lush tropical gardens, CoCo Beach Resort offers 15 luxurious bungalows and a 3-bedroom Villa, stunning views of the calm Pacific Ocean, delicious over-water dining, fantastic swimming and snorkelling in warm crystal clear waters right on your doorstep. CoCo Beach Resort features a swimming pool surrounded by a timber deck with sun lounges and one of Port Vila's finest restaurants right on the water. Activities include kayaking, snorkelling, swimming, nature walks to villages and deserted beaches. Enjoy happy days full of activities or pure relaxation in one of the island's most beautiful locations. All 15 Deluxe Bungalows are beautifully furnished with handcrafted, tropical style interiors, screened hardwood louvered windows, ceiling fan and air conditioning, high speed internet, SAT TV, DVD, in-room safe, sofa bed, wicker lounge chairs with coffee table, minibar, outdoor settings and a beautiful coral & hardwood bathroom with hairdryer.CoCo Beach Resort provides 24 hour security. There is also a taxi service to Port-Vila by local boat driver. ... more less
- Reservation Options:
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- Also Known As:
- CoCo Beach Resort Vanuatu/Port Vila