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“Great value, terrific staff”

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Pacific Lagoon Apartments
Ranked #17 of 47 Hotels in Port Vila
Certificate of Excellence
Brisbane, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great value, terrific staff”
Reviewed 3 October 2011

I'd like to thank Bessie, who is a first rate manager, for all her help, delivered with a friendly smile and attention to detail. The accom is excellent value and it's a very relaxing spot by the water. Great family option.

Room Tip: worth the extra for the waterfront views
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  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nigellav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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177 reviews from our community

Traveller rating
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    51
    5
    1
    0
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108
31
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3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • Any
English first
Vancouver, Canada
Level Contributor
238 reviews
217 hotel reviews
common_n_hotel_reviews_1bd8 328 helpful votes
Reviewed 27 August 2011

A reasonably spacious 2-bedroom apartments right on the lagoon with a view of Erakor Island. The apartment had a small kitchen that was well appointed, and a living and dining area. The TV had only 2 stations and was quite small.

The suite was comfortable but there were several small issues that could have used some maintenance. The shower nozzle was missing a bracket to hold it on the wall, the toilet was leaking water onto the floor, the shower drained very slowly, and the screen door catch was broken which caused it to swing in the wind. We didn't use the pool, although other families were, as it looked very cloudy.

The caretaker here was very helpful and friendly, and gave us tips and advice on anything we asked about. He did note that locals may walk right through the property and things left out may vanish. So there is security on site, patrolling the premises at night.

The property is too far out of town to walk to downtown, but buses are easily caught, and cost only 150vatu each way. It is a very short walk along the beach to the Erakor Island ferry or you can just borrow one of the kayaks and paddle over.

There was also free wifi.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Travelling_Axe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newzealand
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 August 2011

We stayed at Le Lagon for 5 nights and found it to be too large and impersonal for us so moved to these apartments. We found Chris the manager to be very helpful and informative and for $100 per night less were very impressed with our lagoon front apartment No 8. The interior of the rooms are modern and clean and we loved having a kitchenette and separate lounge with dvd player for rainy days. Would be great apartments to take 2 children to as has extra bedroom with single beds. Small pool which needs work as heavy rain had run from the roof into the pool making it green for a couple of days. The view from our room was exceptional and even though swimming in the lagoon wasn't that great, it's only a short walk to use the pools at le lagon and we spent time snorkelling at Hideaway Island (which is a must-just catch a bus up there and $15 each to snorkel there all day) and Pele Island (the best snorkelling 500m off shore-local villagers can take you to the spot on their boat). No surf while we were there unfortunately, but did couple of dives with Nautilus. Reef dive was great but dive on wreck was average-covered in silt and no fish or coral swimming around it. Recommend Cafe du Village for dinner-great steak. Expensive to eat out so handy having BBQ at apartments-buy great steak for $16/kg and buy salad stuff from local market. Supermarket few kms up the road $1.50 per person one way to town/supermarket on bus. Overall would recommend Vanuatu as the people are lovely-Bessie at the apartments at reception great example and great snorkelling and beautiful surroundings.

Room Tip: Loved No 8- water front though attached to another unit
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  • Stayed July 2011, travelled as a couple
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Helpful?
Thank Krazykiwis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toowoomba, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 July 2011

We have just returned from our second stay at Pacific Lagoon Apartments, which we thoroughly enjoyed again. The staff (especially Bessie) were so helpful and friendly. The location is superb, quiet and close to Port Vila and other resorts. The apartment was very clean, comfortable and nicely furnished. Highly recommend these gem to any traveller to Vanuatu. Hopefully we will return again soon.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
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Helpful?
2 Thank frenchtoowoomba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Picton, New Zealand
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 June 2011

On arriving from NZ Flight Centre had not notified the resort we were booked in for the week for my daughters wedding which was to be held at Erakor Resort just across the Lagoon.However on handing over our paper work the managers soon sorted it out and we were upgraded to a Lagoon Apt which was brilliant having a view of Erakor resort. Bessy in the office soon had us sorted out ,which were the best tourist attractions to visit. We took her advise and enjoyed everyone of them. We found the management very helpful, lovely and interesting people, filling us in on the culture of the people. We really enjoyed our stay at reasonable rates. Thanks to all.

  • Stayed April 2011, travelled with family
    • Value
    • Sleep Quality
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Helpful?
Thank Marka2402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Temuka, New Zealand
1 review
Reviewed 22 May 2011

We stayed for a week at Pacific Lagoon Apartments in an ocean view room with our 2 children aged 7 and 9. It was so relaxing. Kids kept themselves occupied between snorkling and hunting crabs in the lagoon, kayaking on the free kayaks and swimming in the pool. No need to try to entertain them. Even though it rained nearly every day we were there the kids were still in the pool as it was still around 28 degrees. We were able to get up every morning and sit out on our verandah having a cuppa and watching the locals as they went about checking their fish traps etc. Although the kitchen is small it has everything you need. We used the BBQ several times instead of eating out. The supermarket Au bon Marche Numbatu is a short bus ride down the road and is the best one to go to.
Bessy was full of lots of knowledge and was able to let us know a few of the ins and outs to make our visit much easier. The managers were extremely friendly and very helpful. The only problem we had was a light not going which was fixed straight away for us. The rooms were tidy and clean and had everything we needed. It is not 5 star accomodation but has more of a homely feel. We were extremely happy with our choice of staying here as resorts are not for us and we will hopefully be back next year.

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Lynette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 17 May 2011

Pacific Lagoon is a welcoming place right on the Lagoon in Port Vila. The management, Kate and Bessie are most welcoming, friendly, efficient and helpful. The apartments are comfortable, well-fitted-out and very clean. PLA is a comfortable and convenient place to stay.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaduong_wilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pacific Lagoon Apartments

Property: Pacific Lagoon Apartments
Address: Pango Road, Port Vila, Efate, Vanuatu
Region: Vanuatu > Efate > Port Vila
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Port Vila
#8 Romantic Hotel in Port Vila
#10 Top resorts Hotel in Port Vila
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Pacific Lagoon Apartments 3.5*
Number of rooms: 11
Official Description (provided by the hotel):
On the water's edge in a peaceful garden setting Pacific Lagoon Apartments is conveniently located, a little out of town, at the mouth of picturesque Erakor Lagoon, near other resorts and 4 kilometres from Port Vila town centre. Our eleven 2 bedroom apartments are fully serviced, have well equipped kitchens, satellite TV, in-house DVDs, kayaks and barbecue. Our friendly staff will look after you and PLA can be your home away from home. ... more   less 
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Also Known As:
Pacific Lagoon Apartments Hotel Port Vila
Pacific Lagoon Apartments Vanuatu/Port Vila

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