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“Good place to stay in Port Villa”
Review of Quest Apartments

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Quest Apartments
Ranked #35 of 47 Hotels in Port Vila
Pondicherry, India
Level 6 Contributor
155 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Good place to stay in Port Villa”
Reviewed 10 October 2013

We had an early morning checkin at 3am and everything was taken care so that we could have a nice sleep.

Maggie & Allan were very helpful to organise our stay in Vanuatu.

The appt were spacious and comfortable.

We had the special deal which had car rental as part of the booking.

We got pickup van as there were no other vehicles and that wasn't the most comfortable thing as the roads are pretty bumpy.

Maggie took good care of us and made us feel at home.

  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank Devdutt L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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54 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Burnie, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 October 2013

Had a wonderful time .Loved the 'Island feast night' (very good value).Maggie,Allan and Daniel are wonderful hosts .Felt like family and they could not do enough for us.We do think the pool should be completed and the air conditioner unit in our apartment needs updating but other than that it was excellent value and we would return.Thanks

  • Stayed September 2013, travelled as a couple
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Helpful?
2 Thank 480puffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 October 2013

Quest is a great place to stay and we really enjoyed it. Allan and Maggie are brilliant hosts and their young son Daniel was a joy to everyone.
From the moment we arrived we felt looked after and appreciated as if we were premier guests who get the special treatment. The location is great and the rooms and facilities were clean and comfortable.
A & M go out of their way to make you feel part of the family and nothing is too difficult for them. Their local knowledge and advice saved us heaps and gave us a holiday experience that has inspired us to visit them again.
Having a room air conditioner rather than a ceiling fan made warm nights just right for us older people.
The packages involving vehicle rental are unbeatable.

Room Tip: Rooms at the front have a good view of the lagoon across the golf course.
See more room tips
  • Stayed September 2013, travelled as a couple
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Helpful?
3 Thank Greggles999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestPortVila, Owner at Quest Apartments, responded to this review, 4 October 2013
Hi Greggles999, thank you for review.
We really enjoyed you both staying and everyone who stays at Quest Apartments are special. Our apartments are our passion and we enjoy hearing travel stories from our guests. We have a strong family sense and all guests are like family. Though we do respect your privacy if you prefer to veg out alone. Glad you enoyed our theme meal nights from 1,000vt ($10) and Happy Hour drinks with beer from 150vt ($1.50). Big difference to paying 750vt for a beer at larger resorts. Also Free Wifi.
We have also travelled extensively and know what is really important, clean room, a good bed, great company and reasonable prices.
Allan and Maggie
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1 review
Reviewed 22 September 2013

Our stay fell very short of the picture painted via the website. The rooms were old, the bathrooms required fixing and are extremely small. There was no swimming pool as advertised, and the location is too far to walk into town and you must walk to the Holiday Inn in order to get a bus or taxi. It is definately not a destination that I would pick for a romantic or family holiday. Although the owners were very friendly this didn't make up for the lacking facilities.

  • Stayed September 2013
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Helpful?
Thank Megan_explores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QuestPortVila, Owner at Quest Apartments, responded to this review, 22 September 2013
Hi Megan explores, thank you for your input.
Our apartments cater for guests who prefer to cook for themselves and spend their time exploring the islands. We are not a resort and don't advertise as such. Originally you booked an up market room at $149 per night, then you cancelled and rebooked our budget series standard double room that is $79 per night. Our budget rooms have not been refurbished. I apologise for not making you aware of the difference. Our budget rooms are still self contained, air-conditioned, comfortable and very clean.
We don't advertise our property as having a swimming pool yet. It is currently under construction. When it is completed in October 2013, we will add to our website. The pool is very unique and Heart shaped which complements our heart themes.
I don't understand the comment about having to walk to Holiday Inn Resort to get a bus? It is 100 metres away and 30 second walk? A lot of our guests do walk into town, it takes about 20 minutes.
Many thanks Allan and Maggie
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Elanora
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 September 2013

In a few short words, the experience that i had at the Quest Apartments was AWESOME.

The owners, Alan and Maggie, are the best hosts that you will find anywhere. The warm friendly smile that you got upon arrival, everyday and at the end of your trip was AWESOME. They will cater for all of your needs (well, most anyway). Accommodation was great, very close to 5 star. The staff at the Apartments were friendly and courteous.

Daniel, son of Alan and Maggie, was AWESOME. He is the manager of the Kids Club and plays the guitar with the band on Friday nights. Not bad for a young child..

The new restaurant is something that you have to try out. No need to go to other restaurants in the area when you can go to this restaurant. They have many theme nights. The two theme nights that i enjoyed the most were the Island Feast night which is every Friday night and the Prawn Night. Excellent food at an excellent price plus they have live music on Friday night to accompany the Island Feast night.

Everything was so good at the Quest Apartments, i am going back to stay at these Apartments next month and will continue to do so every visit. I would definitely recommend anyone coming to Port Vila to stay at the Quest Apartment and try out the restaurant.

Peter A

  • Stayed September 2013, travelled with family
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Helpful?
4 Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Security7770888, Owner at Quest Apartments, responded to this review, 23 September 2013
Hi Peter A, thank you for your review and I am glad to see you had a great stay. I noticed you really enjoyed our Tuesday BubbaGump Shrimp night with 6 courses. My favorite is the sizzling garlic prawns too. This theme has been very popular.Look forward to seeing you again on your next business trip into Vanuatu
Allan and Maggie
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Waterview, Auckland, New Zealand
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 September 2013

We absolutely enjoyed our stay at Quest Apartments, Port Vila. Alan, Maggie, Daniel and staff were great hosts, served incredible meals and provided interesting entertainment (shrimp night, local food/music nights, etc).

Highly recommended. The apartments are quiet and spacious, and there is plenty of room around the garden.

Mark, Sasha, Milla (5 years), Greta (3 years), and Holly (one)

  • Stayed September 2013, travelled with family
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Helpful?
5 Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Security7770888, Owner at Quest Apartments, responded to this review, 23 September 2013
Hi Guys, thank you for your review. Daniel was asking for your girls the next day. he so enjoys when children come to stay. Look forward to maybe you all returning. We now have six theme nights and all popular. Many standard meals for under $10.
Allan and Maggie
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Melbourne, Australia
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 August 2013

Michael and I have stayed At Quest Apartments many times, either on our way up or on our way home from Santo. Allan and Maggie have always had our room ready and cool for us. The rooms are spacious, clean and have all mod cons. The new outdoor eating area is great. How lovley to eat ones breakfast under a natingora roof with the lovely view of the lagoon? We just love it!
Sue & Michael Hunter
Melbourne, Australia

  • Stayed July 2013, travelled with family
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Helpful?
2 Thank SusanPHunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Security7770888, Owner at Quest Apartments, responded to this review, 23 September 2013
Hi SueP, thank you for your review. Every time you guys stop in, it is always great to chat about your travels in Vanuatu. We always try and have everything ready, I know your time is limited and transient in Port Vila. Next time try and stay Tuesday night, which is our BubbaGump Shrimp night, 6 courses and very yummmmmmy
Allan and Maggie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quest Apartments

Property: Quest Apartments
Address: PO Box 277, Tassiriki Park, Port Vila, Efate 0001, Vanuatu (Formerly Holiday Motel)
Region: Vanuatu > Efate > Port Vila
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Luxury Hotel in Port Vila
Price Range (Based on Average Rates): £
Hotel Class:4 star — Quest Apartments 4*
Number of rooms: 12
Official Description (provided by the hotel):
Overlooking Erakor Lagoon, Quest Apartments is very quiet and never crowded with only 12 apartments and suites with a maximum of 30 guests. Only 15 minute walk into central Port Vila. Budget series Studio Apartments (Hotel Motel style rooms), or choose a larger newly renovated Premier Apartment with separate bedrooms, All Studios and Apartments are fully self contained kitchens with large 2 door refrigerator plus air conditioned bedrooms. All have fans if you prefer. Ask about our special packages and save even more. Enjoy a swim in our new HEART-shaped swimming pool. Prefer a fine dining night out? We are two minutes walk to larger resort with casino, 3 bars, 3 restaurants. ... more   less 
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Also Known As:
Quest Apartments Vanuatu/Port Vila

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