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Kyaw Myat Noe
Yangon (Rangoon), Myanmar

Good food and great service staff

5.0 of 5 bubblesReviewed 9 Mar 2020via mobile
Pan Pacific YANGON is very conveniently location, Downtown area of YANGON , The staff are very friendly and professional,
Room big , the hotel situated in central YANGON as super convenient to travel around the city.
Date of stay: March 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wee Boontia, Sales at Pan Pacific Yangon, responded to this review
Responded 23 Jul 2020
Dear451kyawm,

Thanks for leaving us such a wonderful review.

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Pan Pacific Yangon reopens with our commitment to providing you with a peace of mind when you stay and dine with us. Our “Pan Pacific Cares” promise redefines guests’ stay experience with elevated cleaning standards and protocol which are aligned to guidelines by World Health Organisation (WHO) and requirements by local authorities.

Sincerely yours,

Wee
Director of Sales & Marketing
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 10 March 2020 via mobile

Stayed over the weekend and was able to enjoy a truly relaxing time. Rooms have beautiful views of the river or the Pagoda as do the restaurants with a good variety of food on offer. Staff are always looking to please and were just outstanding. rooms are modern, clean and comfortable. location is as convenient as it gets with a large mall next door and local sights just across the road.

Date of stay: March 2020
Trip type: Travelled on business
5  Thank justina352
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wee Boontia, Sales at Pan Pacific Yangon, responded to this reviewResponded 23 July 2020

Dear justina352,


Thanks for leaving us such a wonderful review.

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Pan Pacific Yangon reopens with our commitment to providing you with a peace of mind when you stay and dine with us. Our “Pan Pacific Cares” promise redefines guests’ stay experience with elevated cleaning standards and protocol which are aligned to guidelines by World Health Organisation (WHO) and requirements by local authorities.

Sincerely yours,

Wee
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2020

This hotel goes out of its way to please. Somehow they immediately noticed we had a birthday to celebrate and whisked up a delicious cake that was presented by smiling, singing staff. The weekend continued in a similar vein. The rooms are lovely, with large sumptuous beds, beautifully equipped high tech bathrooms and best of all for me a great coffee machine that even had decaffeinated coffee. The breakfast buffet is extensive and has options for all cultures. Although we didn't get to use it, the infinity swimming pool is set in a beautiful garden and looked extremely inviting. There is a good range of spa options, though rather expensive for us. We would like to express our heartfelt gratitude and appreciation to all the staff, having to mention Shafin who went out of his way to charm us, for a superb birthday celebration.

Date of stay: March 2020
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Marmite69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wee Boontia, Sales at Pan Pacific Yangon, responded to this reviewResponded 23 July 2020

Dear Marmite69,

Thanks for leaving us such a wonderful review.

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Pan Pacific Yangon reopens with our commitment to providing you with a peace of mind when you stay and dine with us. Our “Pan Pacific Cares” promise redefines guests’ stay experience with elevated cleaning standards and protocol which are aligned to guidelines by World Health Organisation (WHO) and requirements by local authorities.

Sincerely yours,

Wee
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2020

I am a frequent business traveler for 20 years now. Stayed in many 5-star hotels worldwide and I am supposed to be a very demanding guest. I stayed 5 nights in Pan Pacific in Feb. 2020 for a business meeting. PAN PACIFIC looks new with a modern style. The Hotel is 10 minutes walk from downtown (Chinatown, 19th street, street bars, ...) with a next door Junction Mall for grocery shopping (3rd floor) or for cheap meals and drinks at the food court (5th floor). Easy to catch a cab in front of the Hotel or the Mall to drive you anywhere in the city. The room was spacious, quiet, and very clean with very comfortable bed. Great sleeping every night before to join my morning meeting. It is a pleasure to wakeup and join the restaurant to enjoy a great city scenery with fresh croissants and fresh fruits. The breakfast buffet is delicious with tens of western and asian meals. I really recommend the freshly squeezed fruit juices.
From the checkin to the checkout, everything was perfect and of a very high standard. It has been flawless and amazing. Warmly greeted upon arrival, service beyond compare, hospitality and kindness unmatched, beautiful smiles and greetings and taken care off as if I was the only guest... BUT the best thing about PAN PACIFIC is its staff - they are very nice, attentive and professional. Special thanks to Mr. SHAFIN for his great concierge service and his useful city recommendations. It was a pleasure to discuss with you after my meetings to learn about Yangon nightlife. Thank you to Mrs EI EITHET for her morning smiles and great room service. My room was always mint after your visit. Thank you to Mrs KAUNG MYINT MYATI for her gentle restaurant service. And a big thanks to the pool and fitness gym staff. Amazing facilities to enjoy as much as possible.
I was visiting PAN PACIFIC for the first time with little expectation, and I was finally really impressed by the Hotel setup, the management and the service staff . My experience at PAN PACIFIC urged me to write a review. PAN PACIFIC is unbeatable for business travelers or families. The best hotel in Yangon. Excellent in both service and location. I will recommend family and friends to stay in this hotel. Thanks again to the lovely and professional staff. You deserve a 6-star.

Room tip: Rooms on the poolside are quieter.
Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
2  Thank P2263BNahmedm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wee Boontia, Sales at Pan Pacific Yangon, responded to this reviewResponded 23 July 2020

Dear P2263BNahmedm,

Thanks for leaving us such a wonderful review.

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Pan Pacific Yangon reopens with our commitment to providing you with a peace of mind when you stay and dine with us. Our “Pan Pacific Cares” promise redefines guests’ stay experience with elevated cleaning standards and protocol which are aligned to guidelines by World Health Organisation (WHO) and requirements by local authorities.

Sincerely yours,

Wee
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2020

Room is spacious, clean and well decorated especially the bathroom. I was very welcomed by Sharfin. he's very helpful in term of welcoming hotel guest.
I highly recommend this hotel.
i don't have any other words to describe the hotel, please go and experience yourself.
thanks

Date of stay: March 2020
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank coconutgrinder
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wee Boontia, Sales at Pan Pacific Yangon, responded to this reviewResponded 23 July 2020

Dear coconutgrinder,

Thanks for leaving us such a wonderful review.

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Pan Pacific Yangon reopens with our commitment to providing you with a peace of mind when you stay and dine with us. Our “Pan Pacific Cares” promise redefines guests’ stay experience with elevated cleaning standards and protocol which are aligned to guidelines by World Health Organisation (WHO) and requirements by local authorities.

Sincerely yours,

Wee
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2020 via mobile

The room is very clean but the door of bathroom is slightly broken. Other than that the overall room condition is very nice. The location is great. Next to the hotel there r a big shopping mall and supermarket.

Specially thanks to the hotel staff Safin. He’s very nice to introduce some good restaurants nearby, impressive service.

Will go back for sure.

Date of stay: February 2020
Trip type: Travelled solo
2  Thank beautyc9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wee Boontia, Sales at Pan Pacific Yangon, responded to this reviewResponded 23 July 2020

Dear beautyc9,

Thank you for taking the time to post a review on TripAdvisor.

We are happy to hear you had a positive experience at Pan Pacific Yangon ! We value your input and encourage you to let us know more details about your experience with us.

I’m sorry to hear about the door of bathroom is slightly broken.

Pan Pacific Yangon reopens with our commitment to providing you with a peace of mind when you stay and dine with us. Our “Pan Pacific Cares” promise redefines guests’ stay experience with elevated cleaning standards and protocol which are aligned to guidelines by World Health Organisation (WHO) and requirements by local authorities.

We look forward to welcoming you back to stay with us.

Sincerely yours,

Wee
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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