We asked our travel agent to book a four star or five star hotel in Yangon, the only hotel available was the two star East hotel, so it wasn’t a question of second choice, it was more a question of no choice.
On arriving we noted the central location of the hotel, which to us was not that important as we had a guide and driver who picked us up in the morning, after a full day we would have been happier to chill out in a garden with attractive surroundings rather than return to an urban environment, after a full day in the heat we were happy to go back to the hotel, eat, and have an early night in preparation for another hot busy day.
The reception downstairs is excellent; friendly and efficient, the staff at reception speak really good English, I noted with interest the Trip Advisor certificate proudly displayed on the counter. To the right of the reception is a shelf with a Mac giving free access to the Internet. I idly had a go with the computer but not much happened, it was not at all important so I abandoned my efforts, but appreciated the gesture of giving free access to the internet. When the next day we wanted to change money there was no problem but the guy at reception did explain that we could get a better rate at a bank or money changer, so we followed his advice and only changed a small amount at the hotel.
Now the room. Where shall I begin? Perhaps with the toilet arrangement which has been mentioned in other reviews so was not a complete surprise, but nonetheless extremely unpleasant, the toilet area which is a part of the room contains a sink and lavatory which was unsuccessfully hidden by a brobdingnagian necklace of huge wooden balls which only partially obscures a person seated, but not of course the sound. The wooden balls also cut out most of the light from the only window, so the room was in a state of permagloom as the only other light came from the one down-lighter in the ceiling and one bedside lamp, daytime was dark, night even darker. The reading lights next to the beds were flexible snakes with LEDs on the end; they worked very well.
The shower cubicle adjoining the toilet delivered hot water after a lengthy wait, the sink never gave hot water.
The double bed was comfortable but there was only one bedside table, so on the other side, things had to be dropped on the floor.
At reception we asked if there were any rooms with separate toilets, we were informed there were rooms available and moving the next day would be no problem, we finally decided not to change as we were staying only a short time and it was too much of a hassle.
The evening meal in the restaurant area around the corner from reception wasn’t bad, there is quite a good menu.
Breakfast ordered from the menu was so so, fruit followed by an omelette with “hash browns” which certainly wouldn’t pass the Trade Description Act, being in fact about a quarter piece of sliced potato, perhaps boiled, perhaps fried, I don’t know, It was amusing to note that the portion of jam wouldn’t cover half a piece of toast.
The last evening we decided to use room service so phoned down and a young guy arrived immediately with the menu. We ordered a chicken sandwich and a hamburger and after an hour’s wait phoned down and asked what was happening; the order finally arrived.
The last morning we were up at four thirty and were given our box breakfast which came in a polystyrene box and consisted of a banana, a rock hard boiled egg and two slices of white bread which I normally would feed to the pigeons. I attempted with only moderate success to make a couple of coffees. The room is equipped with a percolator and two sachets which I wrongly imagined to be coffee, in fact one sachet is tea the other is coffee meaning one person has tea the other coffee. Why they don’t put in an electric kettle with two sachets of instant coffee and two tea bags beats me.
In our travel documents our room is described as “deluxe” which is what we had paid for, I hate to imagine a standard room. I also think the description as a two star hotel is unmerited and misleading.
- Official Description (provided by the hotel):
- East hotel is situated in the heart of the Yangon downtown area, within walking distance and easily accessible to main shopping area and commercial centers. New concept boutique hotel with all rooms are designated carefully to appreciate local design and craft, 39 Deluxe, 3 View Deluxe, 1 Deluxe, 2 Junior Suite, 8 Retro Deluxe and 3 service apartments, service provided by warm and friendly staff. The hotel is boutique hotel, set in the heart of Yangon business district. It is conveniently located between two major roads, Sule Pagoda Road and Bogyoke is an easily accessible from both incoming and outgoing to downtown area. The property is unit in that when many hotel a large portion of similarly designed rooms with a small amount of individual rooms. Last is the other way around. Lobby area and dinning have a wireless facility with internet access. Room have a wireless internet access direct from your room. Room all have a new flat screen television, unlimited mineral water, and tea and coffee facilities. All in all, a visit to the East will be in memorable on, with subsequent visit giving you the choice of a new room style or just make a special request for the one you had before. East hotel radiates an opulent charm of contemporary Myanmar décor perfectly blended with the traditional warmth of Myanmar Hospitality. ... more less
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- Also Known As:
- East Hotel Yangon, Myanmar