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“A very pleasant hotel”

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Chatrium Hotel Royal Lake Yangon
Ranked #7 of 151 Hotels in Yangon (Rangoon)
Certificate of Excellence
Montreal, Canada
Level Contributor
166 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“A very pleasant hotel”
Reviewed 4 December 2013

The Chatrium is well run and organised for international tourists and business people. It is efficient and some of the rooms are really super, sort of the' luck of the draw'. I stayed there twice in November, the first time 2 nights and the second 1. Good service, excellent facilities and the el fresco dining is very pleasant. Well situated yet away from the madding crowds.
Would definitely recommend and return in the future

Room Tip: corner rooms with a view on the lake and the pagoda are the best
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank frasedbv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sahapol L, Manager at Chatrium Hotel Royal Lake Yangon, responded to this review, 15 December 2013
Dear Frasedbv,

Mingalarbar from Chatrium Hotel Royal Lake Yangon,

Thank you the most sincere for having taken some of your valuable time to review and recommend us on Tripadvisor during your recent visit to Chatrium Hotel Royal Lake Yangon.

We are most happy to know that you have had an enjoyable time staying with us and the services rendered by our staff tremendously patronized to make your stay a remarkable experience.

It was indeed a great pleasure having you as our guest, and we look forward to welcoming you again on your next trip to Yangon.

Yours sincerely,
Sahapol Ladda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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English first
Risor, Norway
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 December 2013

We stayed at the Chatrium 2 nights. A well run hotel with friendly staff providing first rate service. Room excellent - and one of the best hotel swimming pools we have enjoyed. Nice outdoor eating for breakfast as well as dinner.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Fred S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 December 2013

I last stayed here 1H2013 for the first time for 1 night, as the other hotel I was at ran out of rooms during my business trip. The location is near Kandawgyi Lake and a leisurely 15 - 20min stroll to Shwedagon Pagoda. Also a short taxi ride downtown for business meetings. There's nothing much outside of the hotel so you'd have to walk out someway or get a short affordable cabride to try other restaurants.

Reception service was good, as was the concierge. Breakfast selection is decent, catering to Eastern, Western and Chinese taste. The pool is pretty and well landscaped. The gym looked alright by Myanmar standards, though I didn't try.

I booked a massage with the hotel spa and it was atrocious. It was a Thai massage for 2 hours and the first lady that sent claimed she just had an operation and had stitches, so couldn't exert much force. Which is perfectly understandable, in fact, I asked her to send her colleague instead, for fear of bursting her stitches. She refused adamantly and wanted to continue with the Thai massage. I had to put my feet down and call up the Spa myself to get someone else. Which took quite a while. Some due diligence should be exercised by the Spa management when assigning work!

Price-wise it was US$200+ which was in-line with what was offered at the point in time. The room is a tad aged with a small TV that can't really be viewed from the bed. No central light switch to turn off everything, but these are small details when you're tired and just want to get some rest.

Room Tip: Better suited for a leisure trip than a business trip. Room lights and table lights are a tad dim fo...
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AudrisTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 30 November 2013

It was my first time to Myanmar, but my sister lives in Myanmar, so was very handy to have a part insider. The hotel is very expensive compared to other Asian destinations (our room was $500 a night for no views!), but Yangon, and all of Myanmar are going through a huge change at the moment to deal with the influx of tourist. No doubt when more hotels are built (and there is plenty of construction) this price will drop. The hotel itself though was very lovely. The room was big, clean and comfortable. The bed was very good, and the shower powerful. The pool area is lovely, and most days we watched staff set up for nightly events of weddings or fashion shows. The breakfast is very international, with local, Chinese, Japanese, and Western options all available. One huge advantage of The Chatrium was the wi-fi. My mobile could not pick up any signal (and I was too scared of the cost anyway) so having a stable internet available in the hotel, made face time home no issue. Credit card payment is available, but staff seemed a little unsure of the way to process the payment (thankfully no surprises on my card). Whilst the hotel is not a walk to downtown, I enjoyed the fact that is was quieter, and had a large pool for a swim to end the days seeing the town. Some other tips for travelers. Always set the taxi price before you get in. When getting a taxi from the hotel they will inflate the price. We never paid more than 3000 Kyat (about $3) to get downtown. Traffic is horrible!! allow time to get there if you have to be somewhere at a set time. For some great street food, head to 19th street - fresh seafood, meat and veg cooked on BBQ. Head out to the Nagar Glass Factory - interesting story, and quite beautiful given it is in the city. It is an easy walk to Shwedagon Pagoda from the hotel - go early morning or late afternoon as it is bare feet inside, so ground gets very hot in the middle of the day! USD accepted but bills must be crisp and new. Current rate in Nov is $1 USD = 100 kyat. Overall, a great place to visit - very happy people!

Room Tip: If you can get a room facing Pagoda it would be nicer!
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank purpleSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 November 2013

Finally getting a moment to review my most recent business trip to Yangon. Chatrium is a fairly decent location for business with views over the lake or as my room had, the amazing temple.

While there are staff everywhere, their ability to serve the needs of the business traveler are limited. Less staff, more training and leadership is needed.

The rooms are nicely appointed but old.

The pool is nice but as business, didn't have the opportunity to enjoy it.

Breakfast, while ample, lacked consistency in the delivery of a good cup of coffee, eggs and other.

Room Tip: Request a temple view!
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Michaelshoward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgium
Level Contributor
110 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 28 November 2013

The Chatrium feels like a heaven of peace in hot and noisy Yangon. The quality of service, spacious rooms, breakfast, the gardens with the pool...it all has plenty of "colonial grandeur". And WIFI actually runs smoothly, a strong asset in Myanmar !

Stayed November 2013, travelled on business
Helpful?
Thank Dirk3061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
52 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 November 2013

This hotel is on a very nice location in Yangon close to Shwedagon Pagoda. The atmosphere in the hotel is very pleasant and gives a "resort" feeling. The rooms are a bit old but very spacious. The Japanese restaurant is good and also the breakfast is good. However here the service is a bit chaotic. Generally the service in the hotel is very good. However the room rate is very high compare to the quality. But that is everywhere in Yangon the same.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BastiaanVanLon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sahapol L, Manager at Chatrium Hotel Royal Lake Yangon, responded to this review, 28 November 2013
Dear BastiaanVanLon,

Mingalarbar from Chatrium Hotel Royal Lake Yangon!

Thank you for making Chatrium Hotel Royal Lake Yangon your home during your recent visit to Yangon. We appreciate you have taken your valuable time to share your stay experience with other online Traveler via TripAdvisor.

We are delighted to know that our services and facilities have met your expectations in most respect. Thank you for the feedback on our Service during breakfast time, we will make sure that our service is fully covered especially during the peak hours.

It was indeed a great pleasure having you as our guest; and we are looking forward at the opportunity of welcoming you back to to stay with us again in not too far distant.


Yours sincerely,
Sahapol Ladda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chatrium Hotel Royal Lake Yangon

Property: Chatrium Hotel Royal Lake Yangon
Address: 40 Natmauk Road | Tamwe Township, Yangon (Rangoon) 11211, Myanmar
Region: Myanmar > Yangon Region > Yangon (Rangoon)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Yangon (Rangoon)
#3 Family Hotel in Yangon (Rangoon)
#5 Romantic Hotel in Yangon (Rangoon)
#6 Luxury Hotel in Yangon (Rangoon)
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Chatrium Hotel Royal Lake Yangon 4.5*
Number of rooms: 301
Official Description (provided by the hotel):
Chatrium Hotel Royal Lake Yangon shines as one of the city’s topmost hotels for pure luxury and rich colonial-style heritage. Situated among lush greenery and beside the famous Kandawgyi Lake, views are simply stunning and spectacular. Every guestroom is spaciously designed and furnished to reflect the luxurious surroundings, with breathtaking views of Shwedagon Pagoda. The Chatrium Club Lounge provides an added touch of luxury and exclusivity with a private check-in lounge, complimentary refreshments, access to our Meeting Rooms and many more special privileges. Choose from six restaurants and bars for delicious dining, relax by our beach-styled swimming pool, work-out at the Fitness Center and rejuvenate at Nemita Spa. Our Grand Ballroom is ideal for weddings, banquets and large events, with smaller meeting rooms available for more private functions. ... more   less 
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Also Known As:
Chatrium Hotel Yangon Rangoon
Chatrium Hotel Royal Lake Yangon Myanmar

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