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All reviews shwedagon pagoda tiger hill lobby bar shuttle bus japanese restaurant swimming pool small balcony lake view beautiful hotel club floor luxury hotel breakfast buffet welcome drink special thanks nice pool spacious rooms business hotel
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Reviewed 17 December 2013

We spent four nights at the Chatrium in late October prior to joining a Pandaw cruise. Our room was comfortable and at the standard of an American Marriott. It was attractive with dark woods and the bathroom was fine. The room had a view out the back of the hotel but there was an amazing view of the Shwedagon pagoda from the front of the hotel, which could be appreciated from the hall area in front of the elevators. The room did not have windows that could be opened.
The public areas were pleasant and the lobby bar became our favorite place. They served lunch and snacks there as well as drinks and it was a great place for people watching. There was a Chinese restaurant which was OK (my husband quite liked it) and a western style restaurant which was also just OK. The wait staff were slow in the morning to take one's order, and slow to bring coffee, and the coffee was bitter. (I am a harsh critic in the morning) The pool area was really pleasant although we did not use the pool. Staff were pleasant and helpful with getting taxis and communicating with cab drivers. It was always pleasant to return to the well airconditioned hotel after a steamy outing in Rangoon.The location was good and cab rides never seemed to be more than $5US or so. Internet serve was quite good, the only good service we had during three weeks in Burma. Overall this was a good base for seeing Rangoon and recovering from jetlag.

Room tip: The front of hotel rooms must have a view of the shwedagon, that would be lovely.
Date of stay: October 2013
  • Trip type: Travelled as a couple
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3  Thank Cambridgtravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

I stayed here on business and found the rooms to be well appointed, the grounds to be immaculate and the pool a dream! The service was excellent, with the concierge doing all he could to find a way for us to stay when we were initially told that the entire hotel was booked. While quite expensive compared to similar amenities found in other countries in the region, given the current shortage of nice hotels in Myanmar at the moment, understandable.

Date of stay: January 2013
  • Trip type: Travelled on business
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Thank Norbert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2013

This Hotel was a good start to our holiday in Myanmar. Well run with lots of smiling staff ready to help. Spotless rooms and comfortable beds. Walk to the Pagoda and in the park across the road.Food good and a Thai Restaurant across the road offered another option for meals.One problem though is that they seem to have nightly "receptions" for around 500 people. These took place one side of the swimming pool area and involved large amounts of staff "setting up" which went on chaotically for hours !Worst than this was one afternoon there was a band rehearsing with synthesised electronic vibration and a voice repeatedly "testing testing" etc. Numerous requests and protests from the paying guests around us that we be left in peace to read,doze and recover from the afternoon heat and humidity fell on deaf ears so we could not recommend this Hotel for that reason.

Date of stay: November 2013
  • Trip type: Travelled as a couple
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Thank oscar0734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sahapol L, Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 15 December 2013

Dear Oscar 0737,

Thank you very much for having taken your valuable time to write a review on Tripadvisor during your recent stay at Chatrium Hotel Royal Lake Yangon.

We regret to note that an otherwise pleasant visit was spoiled by an unpleasant experience with the pre set up for function at Swimming Pool and the rehearsal of function. Please accept our sincere apologies for any inconvenience as a result.

Management is aware of the situation and corrective measures are underway to ensure that similar problems do not occur again. We truly appreciate your bringing the matter to our attention, as it is through comments such as yours that we are provided with one way of monitoring and further improving our high standards of service.

Nevertheless, it was a pleasure having you as our guest. We hope to be given the opportunity to welcoming you again to our property on your next trip to this famed Golden Land of Myanmar.
Sincerely yours,

Sahapol Ladda

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Reviewed 8 December 2013

Stayed at another hotel on my return from Ngapali. This one is very close to the pagoda but otherwise a taxi ride to the main part of town (only usd2 or so) is necessary. Not as good a feel as the other hotel and the bar area Is a bit dispersed. Efficiency, though, is like everywhere else in Myanmar. Checking out, the bellhop asked for my card and whisked himself away. The check out lady was busy but that was because she was producing my bill. Someone else checked my cash payment and we were in a taxi in five minutes.

Date of stay: December 2013
  • Trip type: Travelled as a couple
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1  Thank JerryBolton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sahapol L, Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 15 December 2013

Dear Jerry Bolton,

Greetings from Chatrium Hotel Royal Lake Yangon

Thank you very much for your recent visit to Chatrium Hotel Royal Lake Yangon. We appreciated you have taken some of your valuable time to share your experience on Tripadvisor.

Once again, thank you for your kind patronage. We hope that we will have the opportunity to be your services again in not too far distant.

Yours sincerely,
Sahapol Ladda

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Reviewed 6 December 2013

After staying at the Parkroyal in Yangon which was very average I was pleasantly surprised when I stayed at the Chatrium Hotel. The lobby is beautiful and gives a welcoming feeling when one arrives and staff is friendly. Our party had a corner room and it was a big room on the 4th floor which faced the pool and the Shewedagon in the distance. Our room had club access with complimentary afternoon tea which was average but it was a nice place to relax and wifi in the hotel was very fast. The beds are comfortable and the bathroom is large with nice amenities. There is also a balcony but we kept the doors closed as there are a lot of bugs outside. The hotel also offers a great selection for breakfast with good quality food which caters to an international clientele. The hotel might not be as convenient as other hotels in town though such as the Traders or Parkroyal.
It is by all means not a cheap hotel and prices in general in Myanmar are very high in comparison to other countries however the Chatrium offers a good product in comparison to the Parkroyal.
I would definitely stay here again if they keep the pricing at this level. However I do find that hotels at the moment are overpriced in Myanmar.

Date of stay: November 2013
  • Trip type: Travelled with friends
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Thank jetsetlife888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sahapol L, Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 15 December 2013

Dear Jetsetlife 888,

Mingalarbar from Chatrium Hotel Royal Lake Yangon,

Thank you most sincerely for the kind review of Chatrium Royal Lake Yangon during your recent stay. We could not be happier with any other news than to learn that you are thoroughly satisfied with the facilities and services we provided.

Our Lobby is one of the most splendid lobby that surrounded by a warm and openness feeling. View from the Lobby Terrace that overlooking to the swimming pool is also given a very true sense of freshness of the city resort. A magnificent view of the Shwedagon Pagoda and the Kandawgyi Lake can be viewed from most of our rooms especially from our Deluxe Corner rooms.

It was indeed a pleasure having you as our guest, and we look forward to welcoming you again as we strive to be your first choice hotel whenever you travel to this famed Golden Land of Myanmar.

Yours sincerely,
Sahapol Ladda

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