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“Would use this hotel again”

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Chatrium Hotel Royal Lake Yangon
Ranked #8 of 155 Hotels in Yangon (Rangoon)
Certificate of Excellence
Queensland, Australia
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Would use this hotel again”
Reviewed 19 August 2014

We spent a couple of nights at this hotel after being on a cruise down the Irrawaddy River from Mandalay. We arrived at the hotel several hours earlier than 'check in' and after waiting an hour in the lobby we were upgraded to the 8th floor which we were grateful for. The staff were extremely helpful and friendly. Our waiter Ricky served us lunch and was very chatty wanting to know where we were from, etc. My husband and i both used the spa together on two occasions and were looked after well by the staff there. Breakfast was exceptional, but didn't really enjoy the set meal we were given in the evening that had been organized by the tour operator.
Rooms were excellent and would recommend this hotel.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank Val E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sahapol L, Manager at Chatrium Hotel Royal Lake Yangon, responded to this review, 24 August 2014
Dear Val E,

Thank you very much for your recent stay with us and for taking some of your valuable time to write a review of our hotel on Tripadvisor.

We are most delighted to learn that you stay with us was an enjoyable one and thoroughly satisfied our product and service, in particular from Ricky our waiter at Emporia Restaurant. Once again, thank you for letting us know.

It was indeed our pleasure having you as our guest. we look forward to a pleasure of welcoming you again in your next visit to Myanmar.

Yours sincerely,
Sahapol Ladda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (439)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
Singapore, Singapore
Level 5 Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 August 2014

Stayed a couple of nights at the Chatrium. Nice hotel although you expect a bit more for your money. Rooms are of descent size with good amenities. Staff are helpful and very friendly. Breakfast has a good choice , although you can't compare it with a similar hotel in eg. Thailand.
Avoid the rooms facing the building site, where they do piling at the moment. Although this operation is not very noisy , you also face huge generators which come on during power cuts, so check first.
The gym can get crowded at the end of the day, so head there, early or wait for your turn.
Overall a descent choice for Yangon.

Room Tip: Avoid the generator and building site facing at the moment
See more room tips
  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank MarcoPolo2604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sahapol L, Manager at Chatrium Hotel Royal Lake Yangon, responded to this review, 24 August 2014
Dear Marcopolo2604,

Thank you for taking time to compost review on Tripadvisor during your recent stay at Chatrium Hotel Royal Lake Yangon.

We truly appreciate he information you have provided, as it is through comments such as yours that we are provided with one way of monitoring our standards of service.

Nevertheless, it was a pleasure having you as our guest; and we look forward to a pleasure of welcoming you again in your next visit to Myanmar.

Yours very truly,
Sahapol Ladda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 6 Contributor
97 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 15 August 2014

A great one week stay at this beautiful, efficient and pleasantly scented hotel in Yangon. As a returning guest, this time with my family, we experienced the true strengths of this hotel: it staff finding solutions for our queries inside and outside the hotel, all done swiftly and effectively. They ability to improvise is the strength of any company servicing international visitors. Chatrium Hotel managed to deliver such people. Thumbs up!

A hotel that considers vegetarian life style as important too. It would be great to further expand the vegetarian foods for breakfast, lunch and dinner by avoiding to mix veggie dishes with meat. Just keep the things separate and let every one enjoy.

For sure we recommend this hotel for family AND business!

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank asr50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sahapol L, Manager at Chatrium Hotel Royal Lake Yangon, responded to this review, 24 August 2014
Dear Asr50,

Mingalarbar from Chatrium Hotel Royal Lake Yangon!

Thank you most sincerely for your recent stay with us and taking some of your most valuable time to review our Hotel on Tripadvisor.

The information about separate section for vegetarian food at Buffet are well received and duly passed on to our Executive Chef to look into and make some improvement. Thank you very much for your kind suggestion. On the other note, we are certainly delighted to read your positive and favorable impression of our overall service and facilities.

Meanwhile, we are looking forward to your return visit to our hotel at which time it will be entirely our pleasure to extend once again the very best of our Myanmar hospitality.

Yours sincerely,
Sahapol Ladda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
shropshire
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2014 via mobile

Wonderful hotel. Five star service, rooms, staff and food. One of the best hotels that I have ever stayed in. Nothing was too much trouble. The standard of the rooms I had was first class. Would recommend this hotel to anyone.

Stayed November 2013, travelled with friends
Helpful?
Thank Amanda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sahapol L, Manager at Chatrium Hotel Royal Lake Yangon, responded to this review, 15 August 2014
Dear Amanda W,

Thank you very much for your recent visit and for taking some of your valuable time to compose the 2nd review of Chatrium Hotel Royal Lake Yangon. We are most happy to learn that you are fully satisfied with service and products we provided.

It was indeed our great pleasure having you as our guest; we all look forward to welcome you back to your second home on next visit to Myanmar.

Yours sincerely,
Sahapol Ladda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yangon Region, Myanmar
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2014

We stayed two months in this hotel for business. I would like to say thank you to the excellent front door staff who always managed to find and negotiate the best taxis when I needed. Big thank you to everybody and I will like to name a few: Peter, Myo Min Ko, San Clin Naing, Myo Zaw Oo, Myo Thet Tun. Especially when you are on a business trip you need reliable staff and this is what Chatrium offers.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank George_D7926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pattaya, Thailand
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 August 2014

I was travelling for an oil company and they put me up for one night at the Chatrium. The bed is one of the top 3 I have EVER slept in anywhere in world - it was special. The room had a bath - a nice change in Asia. The room was very clean and well maintained, the wireless internet was excellent, the TV had English cable. There are 3 restaurants int e hotel with a variety of ethic foods; I tried the Japanese for lunch ($100 for 2) and it was excellent; we had gyoza, sashimi and sushi and it was all good. For dinner I tried the Chinese restaurant and it was also very good with a very extensive menu. My meal of fried noodles with veggies and pan-fried garlic chicken was very nice. The staff is ell-trained and very accommodating. I would love to stay again to try their buffet for dinner - it looked fantastic.

Room Tip: The rooms facing one direction (not sure which one) fronts onto a construction site. When I was the...
See more room tips
  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank KJ_in_the_sand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sahapol L, Manager at Chatrium Hotel Royal Lake Yangon, responded to this review, 17 August 2014
Dear KJ in the Sand,

Mingalarbar from Chatrium Hotel Royal Lake Yangon!

Thank you for making Chatrium Hotel Royal Lake Yangon your home away from home during your recent visit to Yangon and for taking some of your valuable time to compose a review of our hotel on Tripadvisor.

We appreciate the information you have provided and are most delighted to learn that our services and facilities have met your expectations in most aspect.

It was indeed a great pleasure having you as our guest; and we are looking forward at the opportunity of welcoming you back to stay with us again in not too far distant at which time we can exhibit once again the very best of our hospitality.

Yours sincerely,
Sahapol Ladda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bassano Del Grappa, Italy
Level 1 Contributor
3 reviews
Reviewed 7 August 2014

Business Travel, I'm satified about the service. The personnel is very polite and prompt. A special thanks to Anna (GRO), Julia (BC), Emiko and Kay Thi (RC) for the very kind professional support. They do their best to make my stay very pleasant. Thanks.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank stefanofrigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sahapol L, Manager at Chatrium Hotel Royal Lake Yangon, responded to this review, 17 August 2014
Dear Stefanofrigo,

Mingalarbar!

Thank you most sincerely for taking some of your most valuable time to review our Hotel on Tripadvisor during your recent stay. We appreciate the information you have provided and are certainly delighted to read your positive and favorable impression of our overall service and facilities.

Anna Guest Relations, Julia Business Centre Office, Emiko and Ka Thi from Reception Desk were very pleased to learn that they can help in making your stay more enjoyable and comfortable for you. Thank you for letting us knows.

We are looking forward to your return visit to our hotel at which time it will be entirely our pleasure to extend once again the very best of our Myanmar hospitality.

Yours sincerely,
Sahapol Ladda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chatrium Hotel Royal Lake Yangon

Property: Chatrium Hotel Royal Lake Yangon
Address: 40 Natmauk Road | Tamwe Township, Yangon (Rangoon) 11211, Myanmar
Phone Number:
Region: Myanmar > Yangon Region > Yangon (Rangoon)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Yangon (Rangoon)
#3 Family Hotel in Yangon (Rangoon)
#5 Romantic Hotel in Yangon (Rangoon)
#7 Luxury Hotel in Yangon (Rangoon)
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Chatrium Hotel Royal Lake Yangon 4.5*
Number of rooms: 301
Official Description (provided by the hotel):
Chatrium Hotel Royal Lake Yangon shines as one of the city’s topmost hotels for pure luxury and rich colonial-style heritage. Situated among lush greenery and beside the famous Kandawgyi Lake, views are simply stunning and spectacular. Every guestroom is spaciously designed and furnished to reflect the luxurious surroundings, with breathtaking views of Shwedagon Pagoda. The Chatrium Club Lounge provides an added touch of luxury and exclusivity with a private check-in lounge, complimentary refreshments, access to our Meeting Rooms and many more special privileges. Choose from six restaurants and bars for delicious dining, relax by our beach-styled swimming pool, work-out at the Fitness Center and rejuvenate at Nemita Spa. Our Grand Ballroom is ideal for weddings, banquets and large events, with smaller meeting rooms available for more private functions. ... more   less 
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Also Known As:
Chatrium Hotel Yangon Rangoon
Chatrium Hotel Royal Lake Yangon Myanmar

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