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Thetwaihtay5112
Yangon (Rangoon), Myanmar

Great place to Chill out and Great service

5.0 of 5 bubblesReviewed 30 Jun 2021via mobile
"I enjoyed to staying at Chatrium Hotel.Room are super,and service is so amazing. Swimming pool large and relaxing. Staff are always available and friendly.Especially Dannel ,Lucy,Ethan,Gary and team for your great hospitality and I will be back .Thank you
Date of stay: June 2021
Trip type: Travelled with friends
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May Myat Mon Win , General Manager at Chatrium Hotel Royal Lake Yangon, responded to this review
Responded 4 Jul 2021
Dear Thetwaihtay5112, Thank you very much for your kind patronage to Chatrium Hotel Royal Lake Yangon!
We are very delighted to hear that you had a remarkable experience at our hotel during your recent stay. We appreciate your compliments on our rooms, service, swimming pool, friendly staff especially - Mr. Danny, Ms. Lucy, Mr. Ethan, Mr. Gary and the whole team.
Currently we are offering several unique promotions on both Room and Food & Beverage to ensure remarkable experience for our guests such as Staycation Packages and Chef's monthly recommendations.
We look forward to welcoming you back to Chatrium, your lovely getaway paradise, many more visits in future.
Wishing you have a remarkable day.
Thank you and warmest regards, May Myat Mon Win (Ms), General Manager, Chatrium Hotel Royal Lake Yangon, maymyatmon.win@chatrium.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,932)
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All reviews lobby lounge mr patrick afternoon tea set excellent service hi tea shwedagon pagoda swimming pool japanese restaurant beautiful hotel high tea ko ko nice view lake view luxury hotel breakfast buffet robin emporia
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Reviewed 29 June 2021

The first time we joined to,hitea set
Today is my anniversary.l got good experience in chatrium hotel 'The Hitea was very delicious .And we got amazing service from lobby lounge staff .especially Ms Lucy,Gary,and Robian.Thank you so much for good takecare for us.We will come back agin.

Date of stay: June 2021
Trip type: Travelled with family
Thank 722htooh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
May Myat Mon Win , General Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 30 June 2021

Dear 722htooh, Thank you very much for your kind patronage to Chatrium Hotel Royal Lake Yangon!
We are very delighted to hear that you had a remarkable Hi-tea experience at our hotel during your recent visit. Allow us to wish you "Happy Anniversary". We appreciate your compliments on our hi-tea selections and service of our Lobby Lounge Team especially Ms. Lucy, Mr. Gary and Mr. Robin.
Currently we are offering several unique promotions on both Room and Food & Beverage to ensure remarkable experience for our guests such as Staycation Packages and Chef's monthly recommendations.
We look forward to welcoming you back to Chatrium, your lovely getaway paradise, many more visits in future.
Wishing you have a remarkable day.
Thank you and warmest regards, May Myat Mon Win (Ms), General Manager, Chatrium Hotel Royal Lake Yangon, maymyatmon.win@chatrium.com

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Reviewed 29 June 2021 via mobile

Best arrived in Chatrium Hotel and after check in having Lunch in downstairs at Emporia restaurant which is best service at ever... I have very good information from Restaurant Manager Ko Yan Way and giving special care in first touch for Julia and Win Htut ....many of service staff. ..thanks a lots and i will keep enjoying my stay. ..

Date of stay: June 2021
Trip type: Travelled on business
Thank Thein Thein Sin... T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
May Myat Mon Win , General Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 30 June 2021

Dear Thein Thein Sin...T, Thank you very much for your kind patronage to Chatrium Hotel Royal Lake Yangon!
We are very delighted to hear that you had a remarkable experience at our hotel during your recent visit. We appreciate your compliments on our Emporia Restaurant for its best service and resourceful team especially Mr. Yan Way, Ms. Julia and Mr. Win Htut. Very happy that you had enjoyed your stay with us.
Currently we are offering several unique promotions on both Room and Food & Beverage to ensure remarkable experience for our guests such as Staycation Packages and Chef's monthly recommendations.
We look forward to welcoming you back to Chatrium, your lovely getaway paradise, many more visits in future.
Wishing you have a remarkable day.
Thank you and warmest regards, May Myat Mon Win (Ms), General Manager, Chatrium Hotel Royal Lake Yangon, maymyatmon.win@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2021 via mobile

Had tea time today at the lobby lounge. The canapes and desserts included in the hi tea set are all savory and delicious. We love all of it. The food is great and the staffs better, very welcoming, caring and so professional. Wear masks and hand gloves all the time and staying safe during this crisis. Had 100% satisfaction.

Date of stay: May 2021
Trip type: Travelled as a couple
Thank moepwintchwayc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
May Myat Mon Win , General Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 28 June 2021

Dear moepwintchwayc, Thank you very much for your kind patronage to Chatrium Hotel Royal Lake Yangon!
We are very delighted to hear that you had a remarkable experience at our hotel during your recent visit. At Chatrium, creating safe and satisfying environment for our patrons is our priority and we strictly follow "Chatrium Promise" and guidelines. We appreciate your compliments on our hi-tea selections, our professional staff and giving us 100% rating.
Currently we are offering several unique promotions on both Room and Food & Beverage to ensure remarkable experience for our guests such as Staycation Packages and Chef's monthly recommendations.
We look forward to welcoming you back to Chatrium, your lovely getaway paradise, many more visits in future.
Wishing you have a remarkable day.
Thank you and warmest regards, May Myat Mon Win (Ms), General Manager, Chatrium Hotel Royal Lake Yangon, maymyatmon.win@chatrium.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2021 via mobile

Great thanks to the Emporia restaurant to get special moment in our stay at Chatrium Hotel …lunch was amazing,service was outstanding…thanks Mr Yan Way restaurant manager and service for Htet Htet Aung at Emporia…again to appreciate Chatrium Staff

Date of stay: May 2021
Trip type: Travelled as a couple
Thank Tourist67868040671
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
May Myat Mon Win , General Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 28 June 2021

Dear Tourist678678040671, Thank you very much for your kind patronage to Chatrium Hotel Royal Lake Yangon!
We are very delighted to hear that you had a remarkable experience at our hotel during your recent stay. We appreciate your compliments on the Emporia Restaurant, outstanding lunch and especially our colleagues - Mr. Yan Way and Ms. Htet Htet Aung of of the Emporia.
Currently we are offering several unique promotions on both Room and Food & Beverage to ensure remarkable experience for our guests such as Staycation Packages and Chef's monthly recommendations.
We look forward to welcoming you back to Chatrium, your lovely getaway paradise, many more visits in future.
Wishing you have a remarkable day.
Thank you and warmest regards, May Myat Mon Win (Ms), General Manager, Chatrium Hotel Royal Lake Yangon, maymyatmon.win@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2021 via mobile

It was great experience in lunchtime with Emporia restaurant and we are always remembering this hospitality…getting best treats from service people,special thanks go to Ko Yan Way and Htet Htet Aung, Julia and many more. We will come and enjoy again and again

Date of stay: May 2021
Trip type: Travelled as a couple
Thank hackforfun y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
May Myat Mon Win , General Manager at Chatrium Hotel Royal Lake Yangon, responded to this reviewResponded 28 June 2021

Dear hackforfun y, Thank you very much for your kind patronage to Chatrium Hotel Royal Lake Yangon!
We are very delighted to hear that you had a remarkable experience during the lunchtime at the Emporia. We appreciate your compliments on our super Emporia team, especially - Mr. Yan Way, Ms. Htet Htet Aung and Ms. Julia of the Emporia.
Currently we are offering several unique promotions on both Room and Food & Beverage to ensure remarkable experience for our guests such as Staycation Packages and Chef's monthly recommendations.
We look forward to welcoming you back to Chatrium, your lovely getaway paradise, many more visits in future.
Wishing you have a remarkable day.
Thank you and warmest regards, May Myat Mon Win (Ms), General Manager, Chatrium Hotel Royal Lake Yangon, maymyatmon.win@chatrium.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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