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“Definitily worth a stay”
Review of Savoy Hotel Yangon

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Savoy Hotel Yangon
Ranked #2 of 159 Hotels in Yangon (Rangoon)
Certificate of Excellence
Reviewed 23 January 2014

The Savoy was not my first choice, but since the other property was fully booked for my 2nd visit to Yangon, accepted the proposal from my agent to stay there, and I did not regret it!
A beautiful and well restaured colonial hotel, in the center of the city. Did not eat at their restaurant but had a beer (very affordable prices) at their bar.
The swimming pool is small but charming.
Our room (suite 210) was large and very quiet.
Service was attentive, only small remark : have sent a question a few days ago to their guest relation assistant after my departure and have still not received an answer. But this does not deter the quality of my stay.

  • Stayed: January 2014, travelled as a couple
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Thank michelmontreux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 January 2014

Before I elaborate on our stay at The Savoy, it's important to know that you should lower your expectations significantly--chances are, you will not be getting the level of service and room that you would with the same price in a "normal" country. After all, Myanmar is in great shortage of real modern hotels while number of inbound tourists increase as the day goes by. That is going to be the case before international chains like Shangri-La opens up at around 2016/17.

To begin, this German-run boutique hotel has nothing to do with the famed Savoy in London. The hotel is conveniently located not far from the Shwedagon Pagoda (roughly 15-20 minutes walk) in the embassy district. It has a relatively more modern/western vibe than the old downtown part, but we did not explore.

The room was spacious (we got a standard one; think it's called "deluxe") with all necessary furnishing. To my surprise, they even got a flat screen TV. The bathroom was decorated with style but not luxurious--the shower was a bit mediocre. For those of you who like teak wood, yes, the room had teak wood floor.

The staff was overall attentive and helpful, but again, you can't really expect Myanmar service to be on par with what you would get in more developed countries. They tried their best, and you just need to have a little bit of patience.

Breakfast got variety (not a feast) and was very fresh. We liked both sitting outside and dining inside looking out to the Shwedagon out of the window. We did not try the restaurant nor the bar.

We liked this boutique hotel for its basic yet quaint feel and all the thoughts they'd put into the decorations and design--the paintings, the sculptures and all. We looked into the souvenir shop but decided not to buy anything as Yangon was our first stop, but only to realize later that the stuff we saw in there was actually of the best quality we came across on the whole trip.

In sum, this is a nice hotel and probably one of your best bets in Yangon. And no, as much as a night costs here, you should not expect it to be of luxury/boutique standard in the West or other Southeast Asian countries. Myanmar simply is not there; hotels are by and large expensive and not value for money. That said, I will recommend this place to other folks visiting Yangon, and I myself am very likely to stay there if I went again.

PS: Just in case you can't accept the fact that you're paying luxury price and not getting what you know as "luxury" in your home country, you might wanna take a look at Governor's Residence and The Strand. We did not stay at either as both were fully booked. Governor's looked good but the price was even better (US$600+/night during Christmas), while The Strand seemed to have everything it takes to be called luxury but receive very mixed reviews (perhaps due to old decor?).

  • Stayed: December 2013, travelled as a couple
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2  Thank Schwarzerstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-SHY, General Manager at Savoy Hotel Yangon, responded to this reviewResponded 19 April 2014

Dear Iain D,

Greetings from the Savoy Hotel Yangon and thank you for your comments.

Indeed, Myanmar is with regards to neighboring countries, far behind in terms of service standards as well as many other aspects which one may find. Nevertheless the charm is unending.

The Savoy, correctly stated is not part of the Savoy London, is a boutique hotel and we take great pride in doing our best to offer our guests a memorable stay. The challenges are great, which any hotel manager will affirm but the challenge is also what makes it a truly sensational experience.

As the country is now opening up, we have a great deal more opportunities to upgrade our amenities which we are doing on a constant basis and will continue to do so.

We hope to welcome you back in the near future so that we may showcase our upgrades to you and offer you another great stay!

Best Regards,

Alex Ruether
General Manager

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Reviewed 19 January 2014

We thoroughly enjoyed staying at The Savoy. It had quite an intimate and tranquil feel about it. The staff were very friendly and helpful but unobtrusive. Our room was large and cool. True the toiletries were in glass bottles by the wash-hand basin, which we thought a bit daft, so we just used our own. The breakfast was fine - not fantastic but perfectly good enough - and the staff asked us if we wanted any eggs. They also made a nice breakfast box for our early flights. We stayed one night at then end of our stay so we were able to leave some of our belongings in their left luggage whilst we went travelling around

Room Tip: Better to get the top floor. The suites are very spacious.
  • Stayed: December 2013, travelled as a couple
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1  Thank Christopher G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-SHY, General Manager at Savoy Hotel Yangon, responded to this reviewResponded 19 April 2014

Dear Christopher G,

Mingalabar from the Golden Land!

Thank you for taking the time to write a review; we are delighted to hear that you enjoyed your stay with us.

With regards to your comment about the glass toiletries bottles; we are happy to inform you that we will be upgrading our amenities soonest and will be using plastic bottles inn light of safety issues and ease of use.

thank you once again and we hope to welcome you back in the near future.

Best Regards,

Alex Ruether

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Reviewed 17 January 2014

Missing the Mark

We really wanted to love this boutique hotel, but it never fully met our expectations. In all fairness, this colonial style property is attractive with its dark wood floors and classic furniture, larger than average rooms, comfortable beds, pleasant landscaping and attractive public spaces. The restaurants are elegantly furnished with traditional art and nice tableware. It really is a refuge in the midst of a large, bustling city.

So how did the Savoy miss the mark? From the beginning, our reservation request was messed up. We had asked for a room with a queen bed, but we were booked into one with two twins. We immediately verbalized our dissatisfaction. Although the hotel was full, somehow a room with a king was found. But as soon as we walked in, we noticed that the beautiful wooden floors were badly warped. Something had to be wrong with the shower. There was. The doors didn't close properly so water splashed out and had to be sponged up with towels. The damage was so obvious that it's a pity that the problem had not been fixed. Another problem with the bathroom was that the shampoo and bath foam were placed in glass bottles with glass stoppers. Needless to say, with wet, soapy hands, we broke one. We cleaned it up to prevent cutting our feet on slivers of glass. We told the receptionist about it and asked her not to replace it.

There were other things that disappointed us. The breakfast buffet did not meet the standards of a luxury hotel. Although there was an assortment of dishes for an international clientele, we couldn't tell what was what. We had to lift every lid, sniff and guess. One morning, another guest had scrambled eggs and we asked where he found them. He said he requested them - we didn't know special orders were available. Another issue was communicating with the reception staff. Often when we asked for something, the person didn't understand us even though we spoke slowly and tried to eliminate colloquial English and slang. Finally, when it was time to settle our final account, there were inconsistencies: we were charged way too much for laundry and a transportation charge had not been included. Not a big deal, but still ...

The Savoy does have so many of the ingredients required to become a top rated property. But if it aspires to be truly world class, it will have to work harder by paying more attention to the details that seasoned guests expect.

  • Stayed: January 2014, travelled as a couple
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Thank Winger2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-SHY, General Manager at Savoy Hotel Yangon, responded to this reviewResponded 27 March 2014

Dear Winger2010,

Greetings from the Savoy Hotel Yangon!

We are saddened that we were unable to meet your expectations during your stay with us, however, we are grateful that you have taken the time to write a review about the issues.

We are in process to remedy the shower issues as well as the shampoo bottles. As for the breakfast buffet we are constantly upgrading and changing the items.

We hope to welcome you back in the near future so that we can wow you with our upgraded services.

Best Regards,
Alex Ruether
General Manager

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Reviewed 16 January 2014

Our first and our last stop.on our tour. Charming with lovely rooms and a relaxing colonial athmosphere. Beds were great but we had a struggle finding all the light switches! Why do they only put one easy chair in a double bedded room?
Our first introduction to Red Mountain wine which sustained us on our travels. A shame that they never got any tonic water.
Nice restaurants. Myanmar food good. French not so. Tough duck, french onion soup a vast bowl of a travesty. Fish was good. Pricey considering what you can get and enjoy in local restaurants. Breakfast buffet good and nice eggs and bacon.
Service super, courteous and efficient.
Location a bit out of the way but taxis are cheap - take a card to show the driver the way back!

Room Tip: Avoid being too close to the pool - second floor better
  • Stayed: January 2014, travelled with friends
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Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-SHY, General Manager at Savoy Hotel Yangon, responded to this reviewResponded 27 March 2014

Dear Robert A,

Greetings from the Savoy Hotel Yangon!

Thank you for taking the time to write a review about your stay and we are delighted that you enjoyed your stay with us.

We apologize that our French food did not meet your expectations; finding the right ingredients is not always easy in Myanmar as well as finding tonic water; which always seems to run out very fast.

We hope to welcome you back in the near future so that we can show you our improvements and service upgrades.

Best Regards,

Alex Ruether
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2014

Savoy Hotel, Yangon

The arrival drink at reception was very welcome as we arrived in Yangon mid afternoon and despite being winter it was quite hot. Taxis from the airport take about 5 USD but as with all taxis in Myanmar this has to be negotiated in advance with the Taxi driver as there are no meters in the taxis. Checkin was quite efficient and they honoured the online Agoda booking made earlier.

The old colonial style wood floored hotel is tastefully decorated throughout with well chosen local artefacts and is well maintained. Our large twin-bedded room (should have been a double bed but no worries) was on the ground floor with French windows opening out onto the swimming pool area and the bathroom was clean apart from one towel which had brown dirt marks and was replaced swiftly by staff. The bath gel etc. are in glass jars so one has to be careful not to drop them because broken glass in the bathroom would have been disastrous.

There was a mini fridge and bar in the room, complimentary water bottles and tea / coffee making facilities, hair drier, bath robes, flip flops and the bed turn-down service left little goodies.

It was relaxing looking out onto the pool area through the French doors and chill out for a while. Evening tea and biscuits was served by very polite staff who did know some English. Despite being warm, the pool was freezing so did not use it. There is a spa area beside the pool with various massages offered and although cheaper than Europe it was probably doubly expensive compared to local prices.

WIFI reception was good in our room and in the pool area but not for large photo uploads or Skype, etc. The bar area on the ground floor is small, reasonably well stocked and a pianist plays till quite late at night.

We did not eat at the restaurant as we ate out. There are restaurants and a bar just outside the hotel but these are reputed to be quite pricey. Because we had to leave very early in the morning for our flight to Bagan, the hotel provided us with packed breakfasts. There is a left luggage room for guests to leave suitcases for a few days but remember to ask for a receipt as none was proactively offered.

On the whole it has more character than some of the other bland hotels in Yangon that are cheaper. It is definitely cheaper than similar colonial style hotels in Yangon.

  • Stayed: December 2013
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2  Thank Ranjan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-SHY, General Manager at Savoy Hotel Yangon, responded to this reviewResponded 26 March 2014

Dear Ranjan M,

Mingalarbar!

Thank you for writing a review of your stay; we are delighted to hear you enjoyed it. We take a lot of pride in what we do and strive to constantly improve guest experiences.

We hope to welcome you back in the near future so as to showcase new services and amenities which are currently in planning.

Best Regards,
Alex Ruether
General Manager

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Reviewed 6 January 2014

This hotel is charming and has a definite colonial feel, however it was not for us because we found the rooms dated. Communal areas are much better. We were there for one night on our return having previously stayed at Traders. We thought we would try it given it was recommended by our agent. We have stayed in many traditionally furnished hotels around the world that strike a much better balance between modern amenities and character. Room was large but with very poor lighting which makes it oppressively dark and some angle poise bedside lamps completely out of character with the rest of the room. Shower adequate but water temperature sporadic and goes hot/lukewarm/hot whilst in the shower.

Service less attentive than other places in Burma but perfectly fine. Breakfast ample but less choice than other Burmese hotels we stayed at during this trip.

Coffee/drinks well priced but no happy hour at the bar. I tried their burger - too rich and covered in melted cheese, it may have even been a sauce, so really ruined the enjoyment of it.

Several small restaurants close by and we found a tasty Thai called Legacy down a little side street - 5 mins away.

Wifi was fine and we did not find it slow.

Stayed: January 2014, travelled as a couple
1  Thank tinkers234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-SHY, General Manager at Savoy Hotel Yangon, responded to this reviewResponded 26 March 2014

Dear tinkers234,

thank you for taking the time to write a review about your stay with us; we value every opinion and are happy to use your experiences to improve services and facilities.

We are saddened that you did not thoroughly enjoy the room ambiance as it is a colonial residence and in keeping with the concept it may not be for everyone's taste or preference.

We hope to welcome you back here at the Savoy in the near future and hope to wow you next time round!

Best Regards,

Alex Ruether
General Manager

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Additional Information about Savoy Hotel Yangon

Address: 129 Dhammazedi Road, Yangon (Rangoon), Myanmar
Region: Myanmar > Yangon Region > Yangon (Rangoon)
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Yangon (Rangoon)
#2 Luxury Hotel in Yangon (Rangoon)
#4 Romantic Hotel in Yangon (Rangoon)
#5 Family Hotel in Yangon (Rangoon)
#6 Business Hotel in Yangon (Rangoon)
Price Range: £115 - £312 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Savoy Hotel Yangon 4.5*
Number of rooms: 30
Official Description (provided by the hotel):
The Savoy Hotel is a four star colonial boutique hotel committed to personalized and attentive service. It is ideally located in a picturesque area of Yangon overlooking the Shwedagon Pagoda, Myanmar’s “twinkling wonder” and nearby the People’s Park. All 24 deluxe rooms and six suites express the charm of “the old days” with traditional Myanmar antiques, teak furniture and spacious bathrooms. Nicely overshadowed by tall old trees, the large pool with its lounge area makes the Savoy Hotel a silent oasis in the middle of the buzzing city. ... more   less 
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Also Known As:
Savoy Hotel Yangon Rangoon
Savoy Hotel Yangon Myanmar

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