They made several mistakes & then refused to compensate me after I said I would accept a different room or a discounted rate for the inconvenience caused. I had stayed here at the start of my 28 day visit and decided to rebook - relatively reasonable prices, not great service but I had found it extremely difficult to find rooms at short notice so I booked ahead for the end of my stay. They requested further confirmation nearer the time which I provided. On arrival they refused to give me my room even insisting that I had never even confirmed. They went on to claim I had booked a different higher rate room - then told me my name was wrong ha! They miscommunicated internally and when I tried to negotiate a new room or a discount to wait 3hrs for my room which had been given away despite my reservation they refused. I went down the road to Orchid instead which even though its much more expensive they treat customers well. Yoma is not ready for human contact!!!
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- Also Known As:
- Yoma Hotel Yangon, Myanmar