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“Rangoon review” 4 of 5 bubbles
Review of BEST WESTERN Green Hill Hotel

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BEST WESTERN Green Hill Hotel
Ranked #17 of 147 Hotels in Yangon (Rangoon)
Certificate of Excellence
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Rangoon review”
4 of 5 bubbles Reviewed 7 January 2014

Though the hotel is not centrally located, it's a $2 cab fare to downtown. No swimming pool, but staff very friendly and helpful. One restaurant nearby. Large clean rooms. Good breakfast Prices are high, but in the Yangon market very reasonable. Wifi best in lobby.

  • Stayed January 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sterling W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenHillGM, General Manager at BEST WESTERN Green Hill Hotel, responded to this review, 9 January 2014
Dear Sterling W,

We sincerely appreciate you taking the time to give us your feedback. It is through feedback as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. We hope you will give us the opportunity of welcoming you again soon. The Management.
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359 reviews from our community

Traveller rating
    94
    184
    67
    11
    3
See reviews for
31
87
21
149
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Manila
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 25 December 2013

Modern rooms, clean, reasonably well-appointed, good bathrooms, good lobby. WiFi needs improving in the rooms--it is better in the lobby. Good staff but some systems not in place yet--we had booked a twin but on return to the hotel they tried to give us a double, and this took time to sort out. Good choice of breakfast options.

Room Tip: Best not to be directly over the incoming driveway.
See more room tips
  • Stayed December 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ManilaKwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenHillGM, General Manager at BEST WESTERN Green Hill Hotel, responded to this review, 26 December 2013
Dear ManilaKwan,

We sincerely appreciate you taking the time to give us your feedback. Please rest assured that appropriate steps has been taken with our reservation and front office to ensure that this mistake does not happen again. Once again, thank you. The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clearwater Beach, FL
Level Contributor
265 reviews
190 hotel reviews
common_n_hotel_reviews_1bd8 307 helpful votes
4 of 5 bubbles Reviewed 22 December 2013

Nice hotel with very friendly and helpful staff. Internet is slow but that is probably Yangon. When we came back from touring at 2:30PM, our room had not been made up. I sense that some hotel activities move at a different pace but I did not observe it carrying over to other activities, Restaurant had a good menu and service was good.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Traveler5548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenHillGM, General Manager at BEST WESTERN Green Hill Hotel, responded to this review, 23 December 2013
Dear Traveler5548,

We would to like to express our gratitude to you for your recent review on our hotel. Your remark has been carefully noted and we can assure you that the necessary steps have been taken to avoid such inconvenience in the future. Thank you. The Management.
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Level Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 22 December 2013

I recently checked out after a long stay at the hotel and can report the experience as being overall above expectations.
I didn't like the WiFi which is basically useless for business purposes and room service is spotty to say the least but other than that it was great.
The staff were some of the best I have ever met and the rooms were well above average.

Room Tip: Best advice for room service is go down to the restaurant and have a chat with the people there as t...
See more room tips
  • Stayed October 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dunnekk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenHillGM, General Manager at BEST WESTERN Green Hill Hotel, responded to this review, 23 December 2013
Dear Dunnekk,

Thank you for taking the time to share your comments with us. Your advise on the WIFI issue has certainly raised many areas of concern that need to be addressed and will inspire us to strive harder with our facilities improvement in the future.
We thank you for continued support and hope we will have the pleasure of serving you again soon. The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow
Level Contributor
229 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 bubbles Reviewed 17 December 2013 via mobile

There are some hotels which are hard to discribe... They have nothing prominent.
Clean, nice location, well trained stuff, big rooms...
Oh, nice view to the gold pagoda from western rooms and big variety at breakfast.
Nothing authentic.

Stayed December 2013, travelled with friends
Helpful?
Thank poleff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenHillGM, General Manager at BEST WESTERN Green Hill Hotel, responded to this review, 17 December 2013
Dear Poleff,

Thank you for your feedback and it is always a great pleasure and rewarding to receive positive comments. I hope we are able to welcome you back again soon. The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 14 December 2013

The rooms were clean and spacious but I'm not sure about the location as it was a group tour trip. Hotel breakfast was good with a wide range in variety, there's an atm machine located just outside the hotel for convenience of withdrawal of kyats. Overall a good hotel.

  • Stayed December 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Peacetinklyelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenHillGM, General Manager at BEST WESTERN Green Hill Hotel, responded to this review, 15 December 2013
Dear Peacetinklyelf,

Thank you for taking time to post your review regarding your recent stay with us. We are pleased to read that you have enjoyed your stay with us and will certainly pass your kind words to my team. Once again, we really appreciate your highlights.
Regards, The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 7 December 2013 via mobile

The first thing that stood out was the price of this lower rated hotel and the area hotels in the city compared to others in the region. Over-priced for sure yet all in RGN will be that way.

The property is an alright property for what it offers. The breakfast is nice as well as the room service. The staff can be friendly get English is not as fluent as some would like. They do accept USD yet be aware- YOU MUST PRESENT CLEAN AND FRESH USD WITH NO CRACKS, SCRATCHES, TEARS OR ANYTHING. OTHERWISE THEY WILL NOT ACCEPT AT THE CURRENT EXCHANGE RATE! The hotel will offer you to use your cc yet they will charge you a cc fee of $18 on top of your banks fees as well. This really did me in with them overall not knowing.

The rooms are clean and nice. Try to get a pagoda view on a higher floor. Be careful with the hot water as it can be steaming hot! The wifi is horrible no matter where you go. The best reception is on elevator landings sadly.

The power will go out a few times during your stay without a doubt.

The hotel is off the Main Street behind a luxury hotel, yet around the lake which is nice and accessible for the area attractions. If you like to walk its possible to do so, just be careful it's hot out and many sites do not allow shorts or tank tops, yet require no shoes or socks.

Overall the hotel is nice, affordable for the city market, yet I am sure there are others to explore new and old.

Stayed December 2013, travelled solo
Helpful?
2 Thank bphillips1786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenHillGM, General Manager at BEST WESTERN Green Hill Hotel, responded to this review, 11 December 2013
Dear bphillips1786,

Thank you for review. We are glad to hear that you have enjoyed your stay with us. I will shared some of good comments to my team. With regards to the Clean USD Notes, we like to inform that this is a requirement from the banks and they are very strict on receiving or accepting from us too. Once again, thank you for comments. The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Green Hill Hotel

Property: BEST WESTERN Green Hill Hotel
Address: 12 Pho Sein Road | Tamwe Township, Yangon (Rangoon), Myanmar
Region: Myanmar > Yangon Region > Yangon (Rangoon)
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#13 Luxury Hotel in Yangon (Rangoon)
Price Range (Based on Average Rates): £
Hotel Class:4 star — BEST WESTERN Green Hill Hotel 4*
Number of rooms: 189
Official Description (provided by the hotel):
BEST WESTERN Green Hill Hotel warmly welcomes you. The hotel is conveniently located for exploring Yangon City and elegance aesthetic charms come together to present a distinctive offering of calm, serenity, peace and tranquility away from the hustle and bustle of the city.The great convenience of location reinforces the hotel as an ideal choice not just for business but also for leisure and pleasure and the freeze comes off Kandawgyi lake takes a good health to those who enjoy jogging in the morning. ... more   less 
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Also Known As:
BEST WESTERN Green Hill Hotel Yangon, Myanmar

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