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“Excellent service”

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Best Western Green Hill Hotel
Ranked #16 of 151 Hotels in Yangon (Rangoon)
Certificate of Excellence
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent service”
Reviewed 15 August 2014

Very impressed with the service and accomodation. Great place to stay in Yangon, Myanmar. The staff are very accomodating and courteous. The breakfasts are included in the stay and they are delicious. A variety of foods at breakfast, including an omlette/egg station. Delicious desserts. Dinner at the hotel was excellent and very tasty, an excellent chef.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Grace D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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401 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 August 2014

Stayed at this modern hotel as part of a trade delegation. Sprawling reception, took some time to check-in as we were early. The room on the first floor was great - huge (you could fit a few extra beds!), well lit, overlooking green trees, chairs with a tea table, separate writing desk, wardrobe, a well equipped, modern bath with tub. Breakfast was a large spread with live counters for eggs and pancakes. Staff was outstanding in their courtesy - just sometimes their English with a Chinese accent was hard to follow. Would definitely stay there again.

Room Tip: The rooms on higher floors have a view.
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  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Vijaytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2014

I booked my stay for two through Agoda. Checked in myself early in the day. Receptionist lady with glasses charged me an additional $10 (10k kyat) when my second guest checked in later in the day. Nobody else was around, as it was later that night. Is that standard practice..? Maybe, when the manager is off duty..? I suspect I was extorted, and come to think of it, I should have asked for a receipt. Did not want to ask for supervisor as it was late at night, I was tired, and I don't care too much about $10. Nonetheless, I will not be staying here again. Pity, since everything else seemed great about the hotel. On the plus side, the gym and guy running the gym were fantastic! (The gym is expanding as well)

  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yangon Region, Myanmar
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2014

I travel regularly for work and have stayed in a wide variety of hotel types from 5-star through to your very basic hotel. Greenhill's staff are some of the very best hotel staff I have ever come across. I come from a country were tourism is the main industry but sadly we have lost a genuine warmth and kindness. The staff here at Greenhill are professional, diligent and truly genuinely warm.
Like some other reviewers in this forum the decor is a little dated BUT the hotel is spotless. Their gym is new and the times I used the gym I had the great privilege to be assisted by their male and female gym attendants. Both of whom were athletes themselves and they would both jump on the floor with me to help me stretch, teach me correct techniques and advise me on my diet. And all volunteered by the way. I can tell you I will be so sad to leave Greenhill. The same day laundry service is fantastic. The breakfast is top notch for what you pay and they do everything they can do to provide a variety every day. As a foodie breakfast is without a doubt my favorite meal in this hotel.
I have no problem inviting others to stay here. There were a few food incidents with room service which the hotel were overly apologetic about and this was always followed by an apology plate of fruit. Simple gestures count. They should never happen in food service BUT some of these things happen. It is simply a matter for the hotel to make sure it never happens again. We have been living here for over a month now and it is not time for us to leave. I will miss the place as it is home now.
Thank you to all the staff here you are a great credit to your managers and to Myanmar. Best wishes and ongoing growth and success to you all.
Jason M

Room Tip: I only had one room so not able to advise here.
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank JasonLIM78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 August 2014 via mobile

Its the best hotel to stay while in yangon. The staff is so gentle and they really make you feel pleased and confortable and the hotel. Food and prices are very good. The location of the hotel is excellent if you are willing to visit touristic places at yangon. But the most important asset of the hotel is the staff and the team of people that will make your staying at yangon very pleasent

Stayed August 2014, travelled on business
Helpful?
2 Thank Pedro J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2014

The staff at this hotel were by far the most pleasant and accommodating that I have encountered anywhere in the world. I stayed here while on secondment in Yangon and the staff were very professional and helpful at every turn. They never acted like anything was too much trouble for them. I cannot thank enough for making my stay here a very pleasant one.

  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Nadia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
China
1 review
Reviewed 31 July 2014

Compare a low economic region, their performance can be accepted. i can not speck so much. Sorry. Don't want to speak too much. The internet speed is too slow when i lived there. Maybe, it is rain season.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jingjing L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Green Hill Hotel

Property: Best Western Green Hill Hotel
Address: 12 Pho Sein Road | Tamwe Township, Yangon (Rangoon), Myanmar
Region: Myanmar > Yangon Region > Yangon (Rangoon)
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#14 Luxury Hotel in Yangon (Rangoon)
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Western Green Hill Hotel 4*
Number of rooms: 189
Official Description (provided by the hotel):
BEST WESTERN Green Hill Hotel warmly welcomes you. The hotel is conveniently located for exploring Yangon City and elegance aesthetic charms come together to present a distinctive offering of calm, serenity, peace and tranquility away from the hustle and bustle of the city.The great convenience of location reinforces the hotel as an ideal choice not just for business but also for leisure and pleasure and the freeze comes off Kandawgyi lake takes a good health to those who enjoy jogging in the morning. ... more   less 
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Also Known As:
Best Western Green Hill Hotel Yangon, Myanmar

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