We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (181)
Filter reviews
181 results
Traveller rating
114
49
13
4
1
Traveller type
Time of year
LanguageAll languages
More languages
114
49
13
4
1
Show reviews that mention
All reviews turkish sauna cab ride nice hotel old town housekeeping service rooms are quiet breakfast and dinner beautiful country reception staff georgian food special thanks nice view star hotel ina city lari taxis
Filter
Updating list...
35 - 40 of 181 reviews
Reviewed 4 March 2017

from the very begining till the last minutes of our visit to their SPA center, it was all amazing. At the lobby nice security Uta greated us, opened door for us, the receptionist Nino welcomed us very friendly, and there was free live piano and violin. prices are very low in comparson with other spa centers in Tbilisi, though for somebody this SPA may be small, for me and my frineds it was exactly what we were looking for, relaxing and having fun enjoying everything. many thatnks to all the staff, to housekeeping for cleanliness, for security, reception and all the othrers for their welcomming, frendly attitude :) i will definately come and visit them on my next visit to Tbilisi :) THANK YOU VERY MUCH

Date of stay: February 2017
  • Trip type: Travelled with friends
    • Service
2  Thank Ana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maia M, General Manager at Cron Palace Hotel, responded to this reviewResponded 19 April 2017

Dear Ana,

We are so happy to see your motivated feedback concerning hotel and the staff. It's a great pleasure for us to see that you satisfied with Spa and Swimming Pool.
We will be more than happy to have a chance to host you again.

Thanks a lot for your great comments and hope to see you again in our hotel.

With best regards,
Maia Makhatadze,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2017

The staff is ready to fulfill any of your request! It is very responsive and nice people! Located near the old town, there is a free shuttle service. Friendly staff, hearty varied breakfast (buffet) .In general, a good hotel. Not very tidy in the room: dust wipe is not everywhere and always, the furniture here and there stained. The rooms overlook the avenue, was heard the noise of passing cars.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
6  Thank archila_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maia M, General Manager at Cron Palace Hotel, responded to this reviewResponded 19 April 2017

Dear Archil,

Thanks a lot for your review and interest to our hotel. We will be happy to see you again in Cron Palace Tbilisi.

With best regards,

Maia Makhatadze,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2016

Stayed in studio plus terrace room in December with family. Room is very good. Staff is also helpful but try to charge for everything (even complementary things like airport pickup) so you need to be careful and check why it is charged. Pool, spa and steam sauna (only extra activities in hotel) were not working during my stay, maybe due to low occupancy during winter, but started on 22 Decemeber, maybe guests started arriving for Christmas. I paid bill in dollars and realized they charged 10-15% extra dollar rate compared to market so always settle bill in GEL or card. Heating in room is excellent which is most required in winters.

Room tip: Studio with terrace room is best for families
Date of stay: December 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nikhil_Khetan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maia M, General Manager at Cron Palace Hotel, responded to this reviewResponded 27 December 2016

Dear guest,

Thanks a lot for your stay in our hotel. Your comments are really important for us.
Let me clarify a few things, which are most important to know correctly.
Free airport pick up is the benefit for those guests, who pay only Rack rate, without special discount, otherwise it's an ordinary service. If the guest is able to use special discount rate, it's already benefit and we can not distribute other benefits in every service.
Spa center with swimming pool is the additional bonus for hotel guests during 24 hours in a day, but it was closed during 10 days because of renovation process and we want to excuse for this inconvenience.
Concerning payment and difference, we only follow up to NBG (National Bank of Georgia) official currency, which is official document and no one brings you into the error, even accidentally.

We really appreciate your positive attitude to our staff and hotel and hope to see you back.

With warmest regards,
Maia Makhatadze,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2016 via mobile

I stayed for 7 nights at a penthouse suite. The balcony was big but shared!!!

Shower facilities were not the best.

Deteriorating furniture, crammed together. Definitely needs to be organized better.

The location of this hotel is not great.

Date of stay: December 2016
1  Thank Ilovelephants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maia M, General Manager at Cron Palace Hotel, responded to this reviewResponded 27 December 2016

Dear guest,

We would like to thank you for your stay in our hotel. We are happy that you shared with your feelings during your stay and thanks for your brilliant time as well.

We wish you to be back in Tbilisi and stay in Continent Cron Palace again.

With warmest regards,
Maia Makhatadze,General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2016 via mobile

Amazing hotel in amazing place! I like this hotel !!! Every time when I visit Tbilisi with my family we stay in Cron Palace ! Rooms are awesome ,service is awesome ! Reception warm greetings ;) Almost 5 minutes from city center. Hotel's spa ,teracce,view is amazing ! Waiting for my next visit there! Thanks to everyone for such good service :*

Date of stay: September 2016
2  Thank Karina g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maia M, General Manager at Cron Palace Hotel, responded to this reviewResponded 10 November 2016

Dear Karina,

It's a great pleasure for us that you are in love with our hotel and environment. Let me express my genuine appreciation concerning you feelings. We will be more than happy to see you again in Cron Palace Tbilisi Hotel.

With warmest regards,
Maia Makhatadze,
General Manager,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews