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“Nice but small”

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Courtyard by Marriott Seoul Times Square
Ranked #36 of 474 Hotels in Seoul
Certificate of Excellence
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Nice but small”
Reviewed 21 June 2014 via mobile

A great hotel which is located directly to one of Seoul best shopping mall (times square mall) and few steps from a main metro station. Airport bus shuttle stop is only few steps from the entrance.
BUT their room is very very small compare to the price paid.
We didn't try their breakfast.
So, we recommened this hotel to couples more than families.

Stayed June 2014
Helpful?
2 Thank Abdullah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY_Seoul, Guest Relations Manager at Courtyard by Marriott Seoul Times Square, responded to this review, 30 June 2014
Dear Abdullah A

Warm Greetings from Courtyard by Marriott Seoul Times Square

Thank you for taking your time and sharing your review with others on Tripadvisor. We are glad that you find the most convenience from our location but at the same time we are sorry that we didn’t meet your expectation regarding dimension of the room.

Compare to other hotels, the rooms might be smaller than theirs but we always strive to provide the most warm, comfortable stay to each guest to make them feel good while they are staying with us. We hope you enjoyed your stay at Courtyard by Marriott Seoul Times Square, you will be more than welcome to visit us again in the nearest future.

Sincerely,

Courtyard by Marriott Seoul Times Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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804 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Great Britain
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 18 June 2014

The Marriott Courtyard is located on the south side of the city, a couple of miles from the Han river. Although the location is not central, the area is safe and buzzy. Eating options in the hotel are extremely limited, but there are plenty of other places available in and around the Times Square shopping complex to which the hotel is attached - Korean, Chinese, Japanese, as well as 'international' cuisine. Even when busy, the hotel staff cope well, with efficiency and charm. Rooms and public areas well presented and pristine.

There are various weekend diversions on a short business trip. Unmissable are: (a) the DMZ (de-militarised zone on the frontier between North and South Korea) - tours are offered by several companies, which all follow much the same pattern, but the whole day trip is much better than the half day options; (b) royal palace complex - tranquil and attractive, despite being in the centre of a very busy city; (c) beaches - there are several island groups to the west of the city, accessible in a couple of hours, for a relaxing half-day break; (d) delicious street food - be adventurous and snack like a local.

Public transport is excellent and easy to manage, even if connexions between lines at some Metro stations can entail a long walk involving several flights of stairs, while taxis are reasonably cheap and efficient.

Room Tip: Ask for a room on the upper floors - 12 and above, for spectacular views of the nightscape.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank C2E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY_Seoul, 고객 담당 매니저 at Courtyard by Marriott Seoul Times Square, responded to this review, 22 June 2014
Dear C2E

Warm Greetings from Courtyard by Marriott Seoul Times Square!

Thank you so much for taking your time and sharing your experience on Tripadvisor.

We are happy to learn that you enjoyed our convenient location where is closed to the mall, department stores and accessible to take public transportation conveniently. Your detail review will be so helpful to our future guest and we are very appreciated your patronage.

Once again, thank you for stay with us and we look forward to welcoming you back in the nearest future.

Sincerely,

Courtyard by Marriott Seoul Times Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 16 June 2014 via mobile

The hotel staff were friendly. The had a good command of English. Stayed there for 2 nights. My room had the view of Times Square the filming location of Running Man Episode 1. The breakfast spread was a little small compared to other places. The wifi in the lobby only lasts for 2 hours. No wifi in the room. Rooms are clean and so are the toilets. There is a major shopping center next door with an E-mart which is very convenient.

Stayed June 2014, travelled with friends
Helpful?
Thank louienag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY_Seoul, 고객 담당 매니저 at Courtyard by Marriott Seoul Times Square, responded to this review, 22 June 2014
Dear louienag

Warm Greetings from Courtyard by Marriott Seoul Times Square!

Thank you for sharing your valuable review on tripadvisor. We are very happy learn that you received friendly service from our associates and you enjoyed your stay with us.

We offer free wifi to all Marriott Rewards members,but if we didn’t provide detail information so that it caused you inconvenience please accept our sincere apology. Being a Marriott Rewards member, not only free wifi, but also you can save the points whenever you stay at Marriott and enjoy the benefit of Marriott member.

Once again, thank you for choosing Courtyard by Marriott Seoul Times Square and we look forward to welcoming you again in the future.

Sincerely,

Courtyard by Marriott Seoul Times Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2014

This hotel made me write the first review on tripadvisor.

I booked this hotel for my biz trip in korea(Im korean though) and had to book executive room since there is no room available at that time. The rate was over 300USD which is ridiculous for the hotel in this lication in my opinion.


But the price was purely my luck and that was only option i had .

At that night I stayed, i tried to go to bed around 12am after finalizing my late work, tv sound from the next room never stopped until 2am. I thought it was very weird that four star hotel doesnt have proper sound proof between walls( even though it was executive room) and also i could even tell what channel the guest of the next room watching.

Eventually i called up the reception to solve the problem at 2am and the staff said that they will check, but the noise was still there until i fell asleep around four am. I complained this next morning when i checked out. The answer was that we will try this does not happen again next time!
(kidding me? !!!)

This ruined my important day at work next day(imagine how tired i am). Nothing can compensate this but the hotel has not tried enough to compensate this.

I would stop anyone around me to stay at this hotel.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ignatz00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY_Seoul, 고객 담당 매니저 at Courtyard by Marriott Seoul Times Square, responded to this review, 9 June 2014
Dear ignatz00

Warm Greetings from Courtyard by Marriott Seoul Times Square!

Thank you for taking your valuable time and sharing your feedback on what appears to have been an unsatisfied experience at our hotel. Please accept our sincere apology for the long list of service failures you experienced.

First of all, please accept our sincere apology for the long list of service failures you experienced. Our pricing is in line with similar properties in this area but in your case it appears we failed to meet your expectations, and for that we are truly sorry.

The noise from the other room that you mentioned, we sincerely regret the disturbance. We have well noted the problem and it has been addressed to our team. We will take into account to seek further ways to improve our service and provide the most comfortable stay.

Once again, Please accept our most sincere apology and we would like to restore your faith in our hotel and service team. Please contact us at cy.selcy.fom@marriott.com for your next visit in Seoul; we look forward to welcoming you in the near future.

Sincerely,

Courtyard by Marriott Seoul Times Square
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Copenhagen, Denmark
Level Contributor
77 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 4 June 2014

Very good hotel in a somewhat isolated location.

The new Marriott has very comfortable and clean rooms. Many have nice views. The common areas are elegant and spacious. Service throughout the hotel is professional and friendly. Internet is very fast. It's a very well managed hotel.

The hotel is relatively close to Gimpo airport, in an area that is rapidly undergoing redevelopment. It sits on top of a new somewhat sterile shopping mall, yet there are plenty of more colorful restaurants and nightlife venues in the surrounding streets.

The more central parts of Seoul - however - are at least half an hour away by subway.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elber2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY_Seoul, Guest Relations Manager at Courtyard by Marriott Seoul Times Square, responded to this review, 9 June 2014
Dear elber2

Warm Greetings from Courtyard by Marriott Seoul Times Square!

Thank you for choosing Courtyard by Marriott Seoul Times Square and sharing your experience on Tripadvisor.

We are very fortunate to have many good reviews on Tripadvisor, and especially we truly appreciate you adding your experience. We are happy to hear that you enjoyed your stay with us and find the convenience of the location.

As the first Courtyard brand in Korea, we will continue to provide the most comfortable and refreshing service to our guests. We look forward to welcoming you again in the future and thank you again for staying at Courtyard by Marriott Seoul Times Square.

Sincerely,

Courtyard by Marriott Seoul Times Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 May 2014 via mobile

I stayed in the Courtyard Marriott Times Square whilst visiting an exhibition at Kintex with work. The hotel itself is great, beds are lovely and big, views are amazing and the style is contemporary and clean - no complaints there. The only thing I'll say is that, as our first trip to South Korea whilst I was working my husband came out as a holiday and aside from the Times Square shopping mall (which is very impressive) there's not a lot else to do in the area.

Stayed May 2014, travelled as a couple
Helpful?
3 Thank Clair3_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY_Seoul, Guest Relations Manager at Courtyard by Marriott Seoul Times Square, responded to this review, 1 June 2014
Dear Clair3_S

Warm Greetings from Courtyard by Marriott Seoul Times Square!

Thank you for your recent stay at Courtyard by Marriott Seoul Times Square and sharing your review on Tripadvisor.

We are truly happy to read your positive review regarding our hotel, but at the same time we feel failure we couldn’t make your stay more enjoyable by providing information of local events and attractions. Our hotel is not located in the middle of Seoul but we have high accessibility to go everywhere in Seoul so that our guests can actually visit many attractions conveniently. We hope you stay with us again next time so we can assist you with exploring in Seoul and make your stay more memorable.

Thank you again for your valuable comment and we look forward to welcoming you again in the future.

Sincerely,

Courtyard by Marriott Seoul Times Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 May 2014 via mobile

I'm stayed here for about five days on a business/leisure trip.
The hotel is what you would expect from the Marriot Group of hotels; large, great amenities, wifi throughout the building, friendly hotel staff (who speak English well), comfortable rooms and directly above a large mall. You almost never need to go anywhere else! I would come back here for my next stay for sure.

Highly recommended.

Stayed May 2014, travelled with friends
Helpful?
1 Thank Dexter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CY_Seoul, Guest Relations Manager at Courtyard by Marriott Seoul Times Square, responded to this review, 26 May 2014
Dear Dexter K

Warm Greetings from Courtyard by Marriott Seoul Times Square!

First, we would like to thank you for being a loyal guest of Marriott. Also we would like to thank you for sharing your experience with Courtyard Seoul on Tripadvisor.

Our core value is making our guests feel good while they are staying at Courtyard and we are very happy to hear that you enjoyed your overall stay with us! We are extremely grateful to have positive feedbacks from you and I can’t wait to share your kind note with all associates.

Once again, thank you for staying with us we are very looking forward to welcoming you back to Courtyard Seoul in the future.

Sincerely,

Courtyard by Marriott Seoul Times Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Seoul Times Square

Property: Courtyard by Marriott Seoul Times Square
Address: 15, Yeongjung-ro, Yeongdeungpo-gu, Seoul 07305, South Korea
Region: South Korea > Seoul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in Seoul
#11 Business Hotel in Seoul
#28 Luxury Hotel in Seoul
#44 Family Hotel in Seoul
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Courtyard by Marriott Seoul Times Square 4*
Number of rooms: 283
Official Description (provided by the hotel):
Courtyard by Marriott Seoul Times Square offers a premier location inside of the Times Square entertainment complex, near all of the top destinations in the heart of Seoul. In addition to being perfectly situated for leisure or business travel, we are a preferred choice among hotels in Seoul, South Korea downtown because of our stylish accommodations and superior service. Guests who stay with us enjoy being situated in the Yeongdeungpo district, close to Seoul's best dining, shopping and activities. They also appreciate coming back to your hotel after a day out in Seoul, as we offer the comforts of home along with the attention you deserve on a pleasure or work trip. Our 4-star accommodations delight with spacious guest rooms and guest suites, each appointed with deluxe bedding, a flat-screen TV, modern decor and amenities and free Wi-Fi. In our hotel's public spaces, we offer an on-site signature restaurant, well-equipped gym, fully staffed business center and six flexible and intelligently designed meeting rooms. ... more   less 
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Also Known As:
Courtyard By Marriott Seoul Times Square Hotel Seoul

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