In February, I booked 1 night at the Sheraton D Cube to spend my layover night in Seoul in between two long flights. We had come to Seoul for 5 nights in August and stayed at the Westin Chosun hotel and loved the location, but thought the overall service and room were fine but not great. The Sheraton D Cube is a bit of the opposite. Location isn't near the main city center but the service is exceptional and the room was perfect.
We booked a Deluxe King bed for myself, my wife and 15 month old daughter at a prepaid 20% discounted rate for 188,000 KRW / night. We took the Incheon Airport Limousine Bus (about $15 USD/person) from the airport to the hotel. Upon arrival, we went up to the lobby on the 41st floor (pretty cool idea that everyone can enjoy the beautiful view from the lobby).
Check in was swift and efficient. Unlike some other Starwood properties, this Sheraton quickly acknowledged my Gold status and gave us the list of benefits (enhanced room, free wifi or 250 SPG points or a beverage and also offered late checkout) without me having to ask. I did inquire if I was upgraded to a Club Room (with lounge access) but she said I was not. She did offer to upgrade me to Club Room for 1,000 SPG points, but since I had a baby with me, she informed me that no children under 18 are allowed in the club.
They also offered me the opportunity to pay $30 USD/person for the breakfast buffet in the morning, but I had to decide at check in. Otherwise, I'd pay the normal price of about $40 USD/person. Now, I love breakfast as much as the next person, but $80 for breakfast for 2 is a bit much. We declined.
Given it was freezing in Seoul (snow everywhere) in February, we didn't want to venture out to get dinner and it was getting late (around 9PM). So we went through the hotel into the D Cube City shopping mall and looked around. Unfortunately, all the restaurants close at 10PM so we had to do with the 24 hr McDonald's.
The next morning, we got up around 7AM and wanted some breakfast. Unfortunately, the shopping center did not open until 11AM and we were hungry. So we contemplated paying $80 for breakfast in the lobby restaurant, but then remembered I could upgrade to Club Lounge access (with free breakfast) for 1,000 SPG points. So I called to the Front Desk and they handled the transaction and I was able to go into the Club Lounge. Of course, since we were with our daughter, only one of us could go into the Lounge at a time to have breakfast. Not ideal, but I understand the rules are in place for a reason.
Interestingly enough, since I had Gold Status, I chose free WiFi. But since I was also in a Club Room now, it came with free WiFi, so they changed my Gold amenity to the 250 SPG points, bringing down the cost of my Club Room upgrade to 750 SPG points, net.
Upon the late 2PM check out, we asked if we could purchase Airport Limousine tickets from the hotel and put them to the room (racking up more SPG points).
From the photos and other reviews, I'm sure you can tell the property is very new and well appointed. It's still far from Incheon Airport and not ideal if you have a short layover. It's also not close to the Seoul city center but the subway systems are great in Seoul. Nevertheless, I'd definitely choose to return to Sheraton next time I'm in town.
- Official Description (provided by the hotel):
- The Soul of Seoul. Relax, reconnect and share memories at our five-star hotel. Situated in the heart of D-Cube City's sights, shopping, entertainment and offices in southwest Seoul, it boasts iconic views of the capital from its 41st floor lobby, the highest in Korea. ... more less
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