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“Convenient for the Airport, clean and quiet”

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Lotte City Hotel Gimpo Airport
Ranked #26 of 500 Hotels in Seoul
Certificate of Excellence
Reviewed 13 April 2014

This Hotel is really easy to get to from both terminals at Gimpo. It is a short above ground walk to the International terminal - the Hotel is easy to see when you leave the terminal. To get to the Hotel from the domestic terminal you have to take the subway passageway. It is well labelled once you figure this out. You actually have to go into the Shopping Mall, and take the lift up to the Hotel. Do not try and walk to the Hotel from the domestic terminal above ground as I did - there is no way through!

The rooms are clean, quiet and comfortable. My only complaint was that I could not find the light switch. i ended up having to remove the key card from the slot by the door to turn the lights out at night.

Breakfast was good. This is a great hotel for locals or international visitors who need to stay close to the Airport.

  • Stayed: April 2014, travelled on business
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1  Thank Martin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marumachi, 매니저 at Lotte City Hotel Gimpo Airport, responded to this reviewResponded 4 May 2014

Dear Mr.Martin E
Thank you for share your precious time to write on tripadvisor.
It's such an encouraging review and our staff are so happy to hear that you had pleasant experience with us.
We give a guarantee of another enjoyable stay with us if you visit us next time.
Thank you again for your thougtful act, and we wish you all the best.
Warm regards,
Front Desk Manager
Hee Yoon Jung

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 9 April 2014

The Hotel is situated with the Lotte shopping mall and Lotte department store attached,

Excellent rooms and service excellent, items were delivered to my room within moments of requesting them late at night.

Whilst slightly out of town it is not badly situated for the frequent traveller based at the Gimpo International airport with buses available to almost anywhere in town across the road.

Room Tip: All rooms are acceptable mine was by the lifts but it was not a problem at all
  • Stayed: April 2014, travelled solo
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1  Thank Refonice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marumachi, 매니저 at Lotte City Hotel Gimpo Airport, responded to this reviewResponded 12 April 2014

Dear Refonice,

First of all thank you for your stay with us in last December
We really appreciate sharing your wonderful experience of Lotte City Hotel on TripAdvisor.

We are happy to learn that you had a memorable time in Lotte City Hotel Gimpo Airport as always. We try our best for guest to feel as comfortable as possible with friendly environment.

It was our pleasure to have you as a guest, we extend our very best wishes and hope that we will have the pleasure of welcoming you back in the near future.

Best regards,
Front Desk Head Manager
Hee Yoon Jung

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2014

This hotel is in front of Gimpo Airport. It is located in a big shopping mall with lots of restaurants and very expensive shops.
This hotel is very convenient if you have to travel early.
They have a free shuttle service to the terminals. The trip takes 1 minute, so no need to worry for the time.
The rooms are very clean, comfortable and full of high tech devices.
As a drawback I think it is a little bit expensive.

  • Stayed: March 2014, travelled solo
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2  Thank Alberto163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marumachi, 매니저 at Lotte City Hotel Gimpo Airport, responded to this reviewResponded 12 April 2014

Dear Alberto163,

Greetings from Lotte City Hotel Gimpo Airport!

First of all thank you for your resent stay with us. We really appreciate sharing your wonderful experience of Lotte City Hotel Gimpo Airport on TripAdvisor.
As you mentioned we try our best for guest to feel as comfortable as possible with high-tech friendly environment and etc. In addition with personalized service from our heart our guests make themselves at home.
It was our pleasure to have you as a guest, we extend our very best wishes and hope that we will have the pleasure of welcoming you back in the near future.

Best regards,
Front Desk Head Manager
Hee Yoon Jung

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

This hotel is very expensive, but is the closest to Gimpo airport. Taxes are not included in the booking price. From March of 2014 they no longer provide toiletries except shampoo, conditioner and soap. I see in other reviews there is apparently an underground passage, but we were never informed of this. We were told to take the shuttle, but our flight arrived too late, so we ended up walking around the closed mall trying to get in. If you want to splurge and have an early flight like we did, by all means stay here, otherwise I think you can definitely find better in a city the size of Seoul.

  • Stayed: March 2014, travelled as a couple
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1  Thank Daracat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014

The hotel is located opposite Gimpo airport and can be reached by the underground walkway between domestic and international terminals. The rooms are well furnished and managed. Restaurant in the lobby is very good with a wide selection. Access to the mall and cinema is available via the lifts. This leads us to one if the only problems, the lifts are terrible, there are only two and they take ages to arrive at the for you are on. We may have been staying whilst the hotel was full due to an exhibition at Kintex but this just showed that they were not designed with capacity in mind.

To conclude, good rooms, good food, handy location. Would use again.

Stayed: March 2014, travelled on business
1  Thank Stuart S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marumachi, 매니저 at Lotte City Hotel Gimpo Airport, responded to this reviewResponded 12 April 2014

Dear Stuart S,

Greetings from Lotte City Hotel Gimpo Airport!
First of all thank you for your resent stay with us. We really appreciate sharing your wonderful experience of Lotte City Hotel Gimpo Airport on TripAdvisor.
As you mentioned we try our best for guest to feel as comfortable as possible with high-tech friendly environment and etc. In addition with personalized service from our heart our guests make themselves at home.
It was our pleasure to have you as a guest, we extend our very best wishes and hope that we will have the pleasure of welcoming you back in the near future.

Best regards,
Front Desk Manager
Hee Yoon Jung

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2014

The Hotel is located just opposite of Gimpo airport and is possible to reach the airport through underground walkway. From there also reaching Incheon is very easy by bus or Airport Railroad.
Hotel is well organized: check in and check out procedures are smooth and pleasant.
Room are clean and quiet.
Definitely a good stay if you have a connecting flight and don't need to go downtown.

  • Stayed: March 2014, travelled on business
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2  Thank Max R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marumachi, 매니저 at Lotte City Hotel Gimpo Airport, responded to this reviewResponded 2 April 2014

Dear Shanghang County,

Thank you for your stay with LOTTE CITY HOTEL GIMPO AIRPORT.
I am very delighted that you had wonderful experience with our hotel. And also it is very nice to hear that our associates were helpful.
All of us would like to offer our sincere thanks for your delightful review.
We look forward to serving you again soon!
Thank you again and have a nice day.

Warm regards,

Front Desk Manager
Hee Yoon Jung

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2014

Located opposite to Gimpo International Airport (which essentially services flights to Japan and China) Access from underground passage from Gimpo domestic airport
Good clean and quiet room. Excellent bed and pillows
Cental control console for room lighting, air conditioning and alarm
Excellent laundry facility - available even on weekends

NO ROOM SERVICE facility

Bathroom amenities good and shower is invigorating bbut placement of twoels could be more ergonomic
Remember to carry your room card at all times otherwise access to elevator may be a problem
Free Shuttle bus service available to Incheon airport
Lotte Mall accessible from underground passage
Seoul Metro also accessible from underground passage

Remember to apply for membership to Lotte Privilege Club (this is diffrent from Holiday Inn Privilege club)

  • Stayed: March 2014, travelled on business
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1  Thank Scalfern57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marumachi, 매니저 at Lotte City Hotel Gimpo Airport, responded to this reviewResponded 2 April 2014

Dear scalfern,

Thank you very much for your stay with us, and sharing your wonderful experience of Lotte City Hotel on TripAdvisor.
Your review on tripadvisor.com will be valuable advice for those who travel in Seoul.

By the way, let me correct one wrong information.
Free Shuttle bus service available to Gimpo airport.
When you travel to Incheon Airport, you can take the Arex (metro) or a bus (Kal Limo) in front of Gimpo airport.

We are always ready to assist you anytime you want. So, if you have any chance to visit Korea, please do not hesitate to select our hotel again.

Thank you again and have a great day.

Best regards,

Manager
LOTTE CITY HOTEL GIMPO AIRPORT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lotte City Hotel Gimpo Airport

Address: 38 Haneul-gil, Gangseo-gu, Seoul 07505, South Korea
Region: South Korea > Seoul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #26 of 500 Hotels in Seoul
Price Range: £90 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lotte City Hotel Gimpo Airport 4*
Number of rooms: 190
Official Description (provided by the hotel):
Lotte City Hotel Gimpo is located at Lotte Mall Gimpo Airport with easy access to Incheon International Airport and downtown Seoul. It is a premium business hotel that provides a one-stop venue for comfortable rest, shopping, leisure, and entertainment. ... more   less 
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