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“Comfortable with excellent facilities” 5 of 5 bubbles
Review of Novotel Ambassador Seoul Gangnam

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Novotel Ambassador Seoul Gangnam
Ranked #28 of 469 Hotels in Seoul
Certificate of Excellence
Lodi, California
Level Contributor
151 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Comfortable with excellent facilities”
5 of 5 bubbles Reviewed 4 August 2014 via mobile

Stayed here three nights on business. Located close to the center of Gangnam, there are literally hundreds of restaurants and bars within easy walking distance. The hotel room was very comfortable with good wifi.
The health club is really extensive with spacious and well equipped gym, swimming pool, sauna, showers, golf range, TV lounge, and even a barber. They also have shirts, sock and shorts so all you need are done shoes.
All of the staff are friendly, helpful and polite and speak good English.
Check out the entertainment bar - we saw a great 8-piece band during our stay.

Stayed August 2014
Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review, 6 August 2014
Dear Paul C ,

Thank you for your positive comment and glad that you enjoyed our local neighborhood including Restaurants, bars and our fitness center in the hotel. Looking forward to welcoming you back.

Charles LEE
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,356 reviews from our community

Traveller rating
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    131
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 3 August 2014

Stayed here for a couple of nights during April to attend the coffee expo held in coex. Good location near Gangnam station which allows you to get around the rest of Seoul. Rooms are a bit old fashioned but comfy, and buffet breakfast was great as well.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jam2804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review, 4 August 2014
Dear Jam2804 ,

Glad that you enjoyed your stay! We have completed our new Executive floor refurbishment and plan for others in near future. Looking forward to welcoming you back !

Charles LEE
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Heidelberg, Germany
Level Contributor
190 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 3 August 2014

We stayed here after we come from China. In comparison to other hotel chains in Asia the Novotel in Gangnam is pretty basic, some remodelling might be helpful.

The rooms have been simple and a bit dated. The staff at he check in counter have been very strict and not helpful. There are better options in Seoul. The positive thing is the location.

Room Tip: Back side is better.
See more room tips
  • Stayed October 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Pacman2038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review, 3 August 2014
Dear Pascal H,

We have completed our new Executive floor refurbishment and plan for others in near future. Looking forward to welcoming you back !

Charles LEE
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 August 2014 via mobile

This would be a hotel that you could trust a 19 year old teenager who is in thirst for shopping and netting up with friends. Why? Because it's right next to one of the busiest road in terms of street life and entertainment in Korea, Gangnam Road. The hotels staff are so nice. From the consigere to the lobby receptionists. This hotel have many convenient perks. Such as an easy private bus stop to take you to the airport and a local taxi service counter. It was a safe experience and the rooms are very modern and it was a great stay.

Stayed August 2014, travelled with friends
Helpful?
1 Thank Jack Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review, 3 August 2014
Dear Jack Z,

Thank you for your positive comment and glad that you enjoyed our local neighborhood including Restaurants, shopping and great night life with your friends. Looking forward to welcoming you back.

Charles LEE
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poway, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 26 July 2014

This hotel surprised me: although it looked old fashioned, it fulfilled the purpose: very nice bed, not to hard or too soft, nice cotton bed sheets, clean, nicely adjustable and quiet AC.
The breakfast was good, with nice variety of bread. The fruit choice for breakfast was limited.

The location close to the restaurants in Gangnam is great.
The wifi connection topped all international hotel I have visited thus far!

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Vistalne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review, 27 July 2014
Dear Vistalne ,

Thank you for sharing your experience with us. We have completed our new Executive floor refurbishment and plan for others in near future. Looking forward to welcoming you back !

Charles LEE
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 July 2014

We booked for a standard room, but was upgraded to superior because of my Le Club Accorhotels status. The superior room looks newly refurbished. No issues with cleanliness and standard of amenities. Only the bath tub looks old.

Conveniently located in Gangnam. A few minutes' walk to Gangnam's Food Street, which means you are spoilt for culinary choice.

Good, thoughtful service. The staff spoke good English.

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Novotel Hotels

Helpful?
Thank rockafunkadeliks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review, 28 July 2014
Dear rockafunkadeliks ,

Thank you for your positive comment which will be helpful for future Travellers to Seoul. Looking forward to welcoming you back.

Charles LEE
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aylesbury, United Kingdom
Level Contributor
211 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

The Novotel Ambassador in Gangnam, Seoul is a smart, clean property. The rooms are large and comfortable and all services were exactly as expected.
Wifi is available free throughout the hotel and is high-speed for the most part.
The selection available at breakfast will cater for any taste, ranging from fruit through western cooked breakfast right to asian/Japanese. Although I did feel it was quite expensive.

Having stayed here once, I would not look for another hotel should I return, this one is fine.

Room Tip: Pick a high floor if possible
See more room tips
  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSeoulGN, Resident Manager at Novotel Ambassador Seoul Gangnam, responded to this review, 24 July 2014
Dear Mark B ,

Thank you for your positive comment which will be helpful for future Travellers to Seoul. Looking forward to welcoming you back.

Charles LEE
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Ambassador Seoul Gangnam

Property: Novotel Ambassador Seoul Gangnam
Address: 130, Bongeunsa-ro, Gangnam-gu, Seoul 06124, South Korea
Phone Number:
Region: South Korea > Seoul > Gangnam / Nonhyeon / Yeoksam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Seoul
#21 Business Hotel in Seoul
#23 Luxury Hotel in Seoul
#23 Romantic Hotel in Seoul
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Novotel Ambassador Seoul Gangnam 5*
Number of rooms: 332
Official Description (provided by the hotel):
Located in the heart of the fashionable shopping and restaurant district of Gangnam, near COEX, and close to transportation hubs. The hotel offers 332 rooms including new renovated Superior & Premier Executive Floor rooms in high quality of design standards and complimentary WIFI access, a mix of modern and classic dining and entertaining choices together with a state of the art "Inbalance" fitness centre, which has a heated indoor swimming pool, sauna and golf range to relax. ... more   less 
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Also Known As:
Novotel Ambassador Gangnam Seoul Hotel Seoul
Novotel Seoul
Accor Ambassador Gangnam Seoul
Seoul Novotel

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