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Grand Ambassador Seoul associated with Pullman
Ranked #64 of 472 Hotels in Seoul
Certificate of Excellence
Killeen
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great stay”
Reviewed 2 July 2014

I was on a 15 day business trip and this hotel is great. The staff tried hard to remember my name and greeted me by my name. Easy access to the local subway station. The room was great to conduct work. Internet connection was either by LAN or by Wi-FI. I preferred the LAN for its speed. Make sure you have a good anti-virus program however. 110 volt and 220 volt connections within the room. I had the benifit of the excutive diner with great meals to include the happy hour. Free english newspapers. Television had a few english speaking channels such as CNN and FOX news. I initally thought the bed was a little too hard but found myself sleeping soundly. I was on the 12th floor so very limited street noise. If you are renting a car, the parking garage is four stories with very tight parking places. A little hard to make a left turn out of the hotel. If given the chance I will come back. It was worth the price. My wife enjoyed the spa and swimming pool. Many thanks to the hotel staff for making this a great stay.

Room Tip: Rooms on the West side are on the non street side. However the view is not so great.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank john_bingle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul associated with Pullman, responded to this review, 7 July 2014
Dear john_bingle,

We very much appreciate your comments regarding your stay at Grand Ambassador Seoul associated with Pullman. It is always a pleasure for us to receive positive feedback and I am happy that you and your wife had a great stay with us.

In regard to the bed, we offer Ambassador Bed which is designed with orthopedically enhanced springs to support and adjust to your body’s weight and contour. I am glad that you’ve noticed the uniqueness of it. We also offer various types of pillows you can choose from. Please let us know and enjoy your favorite kind of pillow for your next visit.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your great experience and we look forward to welcoming you back here at Grand Ambassador Seoul associated with Pullman.


Sincerely,

Nam-Wook Kim
General Manager
Grand Ambassador Seoul associated with Pullman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,413 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Hong Kong, China
1 review
Reviewed 30 June 2014

I found the staff very polite and good customer service. First day, I arrived at the hotels with my daughter in the early morning so no room for us to check in until noon. We found very tired after mid night flight. Staff at customer service counter, I forgot her name. She was very helpful and advise us where we could go and took rest. Staff name Jake Choi, he demonstrated very attitude, polite and help us during we staying at 5 days long at the Grand Ambassador hotel. We appreciated Jake and lady staff at service counter. Thank you.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul associated with Pullman, responded to this review, 7 July 2014
Dear Janet C,

We very much appreciate your comments regarding your stay at Grand Ambassador Seoul associated with Pullman. It is always a pleasure to receive positive feedback and I am glad to know that our staffs were polite and helpful during your stay with us.

I will share your comments with our team including Mr. Jake Choi and Ms. Jini Han the lady at the service counter. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.


Sincerely,

Nam-Wook Kim
General Manager
Grand Ambassador Seoul associated with Pullman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 June 2014 via mobile

Nice hotel,stuff friendly,open buffet lunch around 50$ in restaurants but good enough its worth for this price, just i had a problem during the stay..there was contraction work next floor so i couldn't sleep well..after talk to reception they changed my room to a silence room..

Stayed June 2014, travelled on business
Helpful?
Thank ENGİN D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul associated with Pullman, responded to this review, 7 July 2014
Dear ENGİN D,

Thank you for sharing your experience at Grand Ambassador Seoul associated with Pullman. I am pleased to hear that you liked our friendly staff and enjoyed the buffet.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

In regard to the construction, please accept sincere apologies for any inconvenience that you have experienced. Certainly, this is very disappointing for us as well. Although we cannot undo the aggravation we have caused, I would like to assure you that your experiences were reviewed thoroughly and we have taken appropriate actions to avoid the same nature of issues. Thank you for your patience and understanding.

Thank you again for sharing your experience and we look forward to welcoming you back here at Grand Ambassador Seoul associated with Pullman.


Sincerely,

Nam-Wook Kim
General Manager
Grand Ambassador Seoul associated with Pullman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
Reviewed 29 June 2014

My girl said "it's great' and that somehow summed up our satisfaction level. The hotel staffs are very courteous and helpful. I would like to thank the Asst Mgr Mr Son, who processed our Check-in and gave us their newly renovated Deluxe/Superior rooms. Room is spacious and fully equipped with the amenities. Offers complimentary quality coffee too.
Location is good too, few convenience stores and cafes nearby and few minutes to the subway station.

Room Tip: Ask for the one with 3 single beds if traveling with children…
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GIGATT77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul associated with Pullman, responded to this review, 7 July 2014
Dear GIGATT77,

We very much appreciate your comments regarding your stay at Grand Ambassador Seoul associated with Pullman. It is always a pleasure for us to receive positive feedback and I am glad that you were satisfied with our courteous and helpful staff, guest room and the location of the hotel.

I will share your comments with our team especially with Mr. Jun Son. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience and we look forward to welcoming you back here at Grand Ambassador Seoul associated with Pullman.


Sincerely,

Nam-Wook Kim
General Manager
Grand Ambassador Seoul associated with Pullman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
Reviewed 28 June 2014

The hotel has a welcoming ambience with hotel staff who are friendly, polite and helpful. Most of all they can converse in good English. Room is clean and spacious, with the basic amenities. The hotel is 5mins walk to the nearest subway and they provide shuttle service to the their popular shopping destination. I would recommend to friends to stay in this hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yna201406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul associated with Pullman, responded to this review, 30 June 2014
Dear Yna201406,

Thank you for taking the time to tell us about your experience at Grand Ambassador Seoul associated with Pullman. It is always a pleasure to receive positive feedback and I am glad that you liked the services provided by our staff, location of the hotel and the guest room.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.


Sincerely,

Nam-Wook Kim
General Manager
Grand Ambassador Seoul associated with Pullman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
india
Level Contributor
4 reviews
3 hotel reviews
Reviewed 26 June 2014

One of the finest Hotel in the Heart of the Seoul City ! The Rooms are bigger with all amenities like Kettle , Coffee / Tea maker , Iron , Refrigerator , advanced gadgets in wash room etc. The Spread of Breakfast , Lunch and Dinner are impressive with both Continental and Local flavor ! Speciality is Seafood ! The Ambiance is good and Service is Impressive. Value for Money !

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shanravi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandAmbassadorSeoul, 제너럴 매니저 at Grand Ambassador Seoul associated with Pullman, responded to this review, 30 June 2014
Dear shanravi,

Thank you for sharing your experience at Grand Ambassador Seoul associated with Pullman.

It is always a pleasure for us to receive positive feedback and I am glad that you enjoyed your stay with us especially the amenities in the guest room and the food at the restaurants.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.


Sincerely,

Nam-Wook Kim
General Manager
Grand Ambassador Seoul associated with Pullman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Ambassador Seoul associated with Pullman

Property: Grand Ambassador Seoul associated with Pullman
Address: 287, Dongho-ro, Jung-gu, Seoul 04618, South Korea
Phone Number:
Region: South Korea > Seoul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Seoul
#25 Family Hotel in Seoul
#31 Romantic Hotel in Seoul
#39 Luxury Hotel in Seoul
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Ambassador Seoul associated with Pullman 5*
Number of rooms: 413
Official Description (provided by the hotel):
Grand Ambassador Seoul associated with Pullman is centrally located in Seoul and has easy access to major shopping, entertainment, and business areas such as City Hall, Gwanghwamun, Dongdaemun, Myeongdong and Namsan. We boast 413 rooms offering free WiFi, 6 restaurants, 12 meetings and conference rooms, and a large fitness center which includes a swimming pool and spa. Aesthetically appealing with a modern and attractive decor, the hotel is an ideal choice for both business and leisure travelers. ... more   less 
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Also Known As:
Grand Ambassador Seoul Hotel Seoul
Grand Ambassador Hotel Seoul
Sofitel Seoul
Seoul Grand Ambassador Hotel
Seoul Sofitel

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