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“Great staff” 5 of 5 bubbles
Review of Oakwood Premier Coex Center

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Oakwood Premier Coex Center
Ranked #2 of 468 Hotels in Seoul
Certificate of Excellence
Riyadh, Saudi Arabia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great staff”
5 of 5 bubbles Reviewed 13 May 2014

The room we took was great a spacious.. but what I liked most are the staff so friendly and helpful. The one thing that I hated is the internet was not free and you pay 20$ for 24 hour for 2 devices only !!!

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hend A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZechOakwood, 고객 담당 매니저 at Oakwood Premier Coex Center, responded to this review, 15 May 2014
Dear. Hend A,

Warm greetings from the Oakwood Premier Coex Center!

First of all, thank you for choosing Oakwood Premier Coex Center Seoul for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay - your opinion is invaluable to us. We are very glad to hear that you Satisfied with our staff's service.

We were also happy to have a nice customer, like you, and hope to meet you soon in here, Oakwood Premier Coex Center!

About the internet, you will be able to use free internet on 5th floor, anytime you want. We always try to make customers feel happy and comfortable during the stay.

We hope that you will continue to enjoy your stay with us and if we can do anything to make it even better, don,t hesitate to personally contact me.

Best regards,


Jennifer Lee
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

513 reviews from our community

Traveller rating
    349
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    23
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    2
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128
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Seoul, South Korea
1 review
5 of 5 bubbles Reviewed 1 May 2014 via mobile

My family and I have been "living" here for almost two years for various great reasons. The location is golden. The staff is extremely professional and personable. The hotel facility is great. Family as well as business friendly. Highly recommended!

Stayed May 2014
Helpful?
Thank sfgiants88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZechOakwood, 고객 담당 매니저 at Oakwood Premier Coex Center, responded to this review, 12 May 2014
Dear Sfgiants88,

Warm greetings from the Oakwood Premier Coex Center!

First of all, thank you for choosing Oakwood Premier Coex Center Seoul for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay - your opinion is invaluable to us. We are very glad to hear that you Satisfied with our staff's service.

Like your comments, our hotel has lots of good points and it makes our guests feel happy and comfortable. We are sure many customers, including you, can be satisfied with our facilities and well-maintained service.

We hope that you will continue to enjoy your "Living" with us and if we can do anything to make it even better, don,t hesitate to personally contact me.


Best regards,


Zechariah Kim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quezon City, Philippines
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

My family arrived at Incheon Airport (ICN), Seoul, Korea at the crack of dawn. If you are travelling light, you may choose the subway to get to Seoul. We all had check-in bags, so I opted to avail of the Seoul Limousine Bus 6006 (KRW 10,000/person), with a stop at Coex Center, Seoul. We arrived at Coex Center after an hour of travel. A brisk 10 minute walk through the Coex Center brought us to the Oakwood Premier Coex Center Hotel. The reception desk is on the 5th floor, and we were prepared to drop off our bags at the concierge and take in the sights until the 2:00 PM check-in time, and this is when we received the first of several pleasant surprises from the hotel, we were informed that we could have early check-in at 10 AM! We got a 1-BR Suite on the 22nd floor, and it was spacious, with a fully equipped kitchen, a dining area, a living area and two T/B, with a splendid view of the North & West Gangnam District. You have an assorted range of dining options at the basement of the hotel (which is part of the Coex Mall), or just across the street. The most convenient way to go around Seoul is through the subway, and the Samseong (Samsung) Station is a 10-15 minute walk through the Coex Centre. We spent 5 days & 4 nights at Oakwood, and enjoyed every minute of it.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Adonis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZechOakwood, 고객 담당 매니저 at Oakwood Premier Coex Center, responded to this review, 24 April 2014
Dear Adonis, G,

Warm greetings from the Oakwood Premier Coex Center!

Thank you for your review and comments about us. Having stayed with us and for having brought all of the above points to our attention - your opinion is invaluable to us.

To us, it was nice to have the pleasure of getting together with you while you were staying here.
Many of customers who visit Oakwood Premier Coex Center say our location is very convenient.

And we really appreciate your comments that your stay was great because of lots of great things such as location, facilities, service, and so on. We promise we will provide you more, improved service when you visit our hotel again.

We hope that you will continue to enjoy your stay with us and if we can do anything to make it even better, don,t hesitate to personally contact me.

-Guest Relations Manager/Zech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ulsan, South Korea
1 review
5 of 5 bubbles Reviewed 22 April 2014

Stayed here a couple of nights on business. This is my favorite place to stay when in Seoul. The staff is always very attentive and the spacious rooms are immaculately clean. I'm a bit of a germaphobe so cleanliness is pretty high up on my list and the Oakwood has never let me down. The location is also very convenient. There are numerous places to dine with plenty of shopping and entertainment option within the vicinity. I highly recommend this Hotel for your next stay in Seoul.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZechOakwood, 고객 담당 매니저 at Oakwood Premier Coex Center, responded to this review, 24 April 2014
Dear Joe, W,

Warm greetings from the Oakwood Premier Coex Center!

First of all, thank you for choosing Oakwood Premier Coex Center Seoul for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay - your opinion is invaluable to us. We are very glad to hear that you Satisfied with our staff's service.

Like your comments, our hotel has lots of good points and it makes our guests feel happy and comfortable, such as there are lots of great dining near our hotel, and stations. We are sure many customers, including you, can be satisfied with our facilities and well-maintained service.

We hope that you will continue to enjoy your stay with us and if we can do anything to make it even better, don,t hesitate to personally contact me.


Best regards,


Zechariah Kim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 15 April 2014

i requested for a early checkin and the std reply was not available. They sad they coudl upgrade me to a 1 bed room suite but there would be an early check in charge. Had taken an overnight flight, was dead tired. Paid and got it overwith. But that kind of set the tone.
you expect good brands like oakwood to be more people focused and not process focused.

the 1 bed room suite was BIG. Very good for a family I must add, but useless for a single traveller like me. The bath room had a nice steam function, that I enjoyed the most. But only available in the 1 BED room suite and aboce, not in single rooms.

tried their SPA, was overall average to ok.

Best is the location. Right next to City air terminal. Next building. direct bus from airport to this point. there is a co-ex mall, which has nice food options, good cinema.

will I stay here the next time, nah..

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank amitjain1512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZechOakwood, 고객 담당 매니저 at Oakwood Premier Coex Center, responded to this review, 16 April 2014
Dear. our valued guest, amitjain,

Warm greetings from the Oakwood Premier Coex Center!

First of all, we appreciate your review and comments about us. Having stayed with us and for having brought all of the above points to our attention - your opinion is invaluable to us.

We would like to express our deepest regret of the unpleasant experience you have suffered during your stay with us. We really hope to show you our improved service and facilities for your next stay.

We hope that you will continue to enjoy your stay with us and if we can do anything to make it even better, don,t hesitate to personally contact me.

-Guest Relations Manager/Zech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

You get a very warm welcome the minute you arrived at the 5th floor reception. Amazingly all the staff remembers me and greeted with big smile, especially Zecharian. If he is on duty then you can expect some pampering as he will try his best ability to assist you. We have become good friends over the years and he never fails to have that big smile ready for you! Spoken English is excellent by Korean standard, and I was surprised to received a personalized welcome letter, a box of cookies (very high quality and delicious indeed) and a nice fruit basket. Although I was given free internet this time upon request, since they recognized I have been staying for the past 3 years, it should be bundled with the kind of room rates they are charging now. The same should go for including breakfast in the room rate too. Location is excellent as the City Air Terminal is just a building away and you can check-in your luggage, get your boarding pass, do immigration clearance, and have a meeting before departing for Incheon airport by limousine bus which can be purchased from the front desk. Lucky Seven Casino is in the same building complex and Samseong subway station of Line 2 is within 10 minutes walk. If you are tire of eating in the hotel, there are numerous restaurants, breakfast cafe and drinking pubs within a 2 to 3 km radius. Security is good in the hotel and you do see families with kids in tow in the restaurant area.

The rooms are very spacious and clean. I just wish that the pillows provided can be firmer as they are very soft. The rooms are quite good in terms of soundproof and you will hardly heard from your neighbours. Do not expect a good breakfast spread since this is more of long stay apartment hotel but the lunch and dinner menu are quite actually good!

This will always be my first choice hotel whenever I stay in the COEX area.

Room Tip: The renovations are on-going now so choose a high floor. The COEX mall is also under renovation till...
See more room tips
  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank George128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZechOakwood, 고객 담당 매니저 at Oakwood Premier Coex Center, responded to this review, 7 April 2014
Dear Goerge,

Warm greetings from the Oakwood Premier Coex Center!

First of all, thank you for choosing Oakwood Premier Coex Center Seoul for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay - your opinion is invaluable to us. We are very glad to hear that you Satisfied with our staff's service.

Like your comments, our hotel has lots of good points and it makes our guests feel happy and comfortable. We are sure many customers, including you, can be satisfied with our facilities and well-maintained service.

We hope that you will continue to enjoy your stay with us and if we can do anything to make it even better, don,t hesitate to personally contact me.


Best regards,


Zechariah Kim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
1 review
5 of 5 bubbles Reviewed 30 March 2014 via mobile

Well, I've heard that Gangnam is a good place for shopping, sightseeing and location. Firstly, there is the airport shuttle terminal near Oakwood. Also, if you take a taxi, it takes only 15mins to Jamsil which has big duty free shop and department store. I never tried to have food in this hotel, everytime I saw 5F, all of the front staff were seems to be very professional. Next time, If I visit to Korea again, I'll stay at Oakwood with my friends.

Stayed February 2014, travelled as a couple
Helpful?
Thank Charlie-ji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZechOakwood, 고객 담당 매니저 at Oakwood Premier Coex Center, responded to this review, 1 April 2014
Dear Mr. Charlie,

Warm greetings from the Oakwood Premier Coex Center!

First of all, thank you for choosing Oakwood Premier Coex Center Seoul for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay - your opinion is invaluable to us. We are very glad to hear that you Satisfied with our front desk staff's service.

We hope that you will continue to enjoy your stay with us and if we can do anything to make it even better, don,t hesitate to personally contact me.

Best regards,

Zechariah Kim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oakwood Premier Coex Center

Property: Oakwood Premier Coex Center
Address: 46, Teheran-ro 87-gil, Gangnam-gu, Seoul 06164, South Korea
Region: South Korea > Seoul > Samseongdong / COEX
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Seoul
#1 Spa Hotel in Seoul
#2 Luxury Hotel in Seoul
#6 Business Hotel in Seoul
#20 Family Hotel in Seoul
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Oakwood Premier Coex Center 5*
Number of rooms: 280
Official Description (provided by the hotel):
Welcome to your home in the Samsung district, Oakwood Premier Coex Center Seoul. The property is the first luxury serviced apartment that boasts the experience of a 5-star hotel accommodation in Seoul. It is located in the Coex Center, a business, shopping and lifestyle hub, and a short walk to the Samsung train station and the Bong-Eu-Sa Buddhist temple. Offering a blend of extravagance and attention to detail, Oakwood Seoul consists of 280 fully furnished luxury serviced apartments that combine lavish indulgence and the pleasures of home in one exquisite setting. Each apartment is a perfect combination of space, color and rich designs, providing the tranquility of home while presenting a range of splendid indulgences in a safe, exclusive and protected setting. Oakwood Premier Coex Center Seoul completes the 5-star lifestyle experience with a range of lavish facilities for business and leisure travelers, expatriates and discerning residents. ... more   less 
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Also Known As:
Oakwood Premier Coex Hotel Seoul
Oakwood Premier Coex Center Seoul

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