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“Location, location, location with service to boot!” 5 of 5 bubbles
Review of The Westin Chosun Seoul

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The Westin Chosun Seoul
Ranked #23 of 468 Hotels in Seoul
Certificate of Excellence
Canada
Level Contributor
122 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Location, location, location with service to boot!”
5 of 5 bubbles Reviewed 23 April 2014

What a wonderful hotel. We stayed in an Executive Club room on the 19th floor overlooking the Temple below. The room was very comfortable. The Lounge was incredible. The offerings for breakfast were abundant. Enjoyed evening cocktails (you pour your own) and snacks (this could be your dinner!). The staff in the lounge were excellent. The hotels location is fantastic. You'll be in he heart of everything. High end shopping steps from your door and palaces a block away! Easy access to subway. This is the place to stay when you come to Seoul.

Room Tip: High room facing Temple.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tbwc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, Manager at The Westin Chosun Seoul, responded to this review, 28 April 2014
Warm greeting from the Westin Chosun, Seoul

It was our pleasure you stayed with us and thank you so much for your compliment and we are encouraged by your nice comment.
We, all our Westin Chosun, Seoul, associates are truly welcoming you back again we will do our best so that you would feel home away from home .

Carol Choi / GRO Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,042 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (192)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Halifax,Nova Scotia
Level Contributor
238 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

Beautifully updated property in the middle of all the sights one would want to see in this great city.
Stayed three nights in a club room overlooking the temple
Nice view of city Hall and mountains as well
Walked to all the sights and restaurants easily and very very safe.
Service was top notch and rooms well serviced and maintained
Five minute walk to shopping and restaurants as well
Easy access to subway which is easy to use
Would stay here again
Hotel is as wonderful as the people if this country

Room Tip: Room overlooking the temple Maybe avoid the 19 th floor in case you can hear chairs from the lounge...
See more room tips
  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank heeto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, Manager at The Westin Chosun Seoul, responded to this review, 28 April 2014
Greetings from the Westin Chosun, Seoul, Korea

This is carol choi of GRO manager, on behalf of our management; I would like to extend our sincere gratitude for your effort to leave a compliment to our service and hotel facilities.

Thank you again for taking time to review about our service.
We, all our Westin Chosun, Seoul, associates are always truly welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 21 April 2014

We stayed in Seoul for a 4 days on our way back home from another location. The Westin was able to arrange a crib for the little one as well as an early check-in (arrived around 12:30pm) so we could get settled. The hotel location is ideal and serves as a great base for hitting the sights of the city. Directly connected to the 1 and 2 lines of the metro, and within walking distance of Myeongdong and Lotte dept store, you can't find a much better spot to stay in. Service was courteous and professional at all times. Price is a bit high when compared to North America for a Westin or similar hotel, but Seoul is an expensive city.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Reid A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, Manager at The Westin Chosun Seoul, responded to this review, 28 April 2014
Greetings from the Westin Chosun, Seoul, Korea

This is carol choi of GRO manager, on behalf of our management; I would like to extend our sincere gratitude for your effort to leave a compliment to our service and hotel facilities.

Thank you again for taking time to review about our service.
We, all our Westin Chosun, Seoul, associates are always truly welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 21 April 2014

this hotel is simply great in every aspect – (1) location: cannot be better! all taxi drivers know this hotel well without showing them a location card (most travelers know how important a hotel location card is, when we travel to somewhere that we don’t speak the language), (2) service: it is a 5-stars Westin, do i need to write more? (3) staff: they all very friendly and speak very good
English, (4) facilities: actually i didn’t try the spa or pool at this hotel, but again, it is a 5-stars Westin! afterall, the only down side of this hotel is… it cost a bit more than many other hotels in Seoul... however, you get what you paid for!!

  • Stayed December 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Traveller709394
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, Manager at The Westin Chosun Seoul, responded to this review, 28 April 2014
Greetings from the Westin Chosun, Seoul, Korea

This is carol choi of GRO manager, on behalf of our management; I would like to extend our sincere gratitude for your stay with us.

Thank you again for taking time to review about our service and facilities.
We, all our Westin Chosun, Seoul, associates are always truly welcoming you back.

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Level Contributor
394 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
3 of 5 bubbles Reviewed 20 April 2014

Admittedly, I was not well for a couple of days of my stay, but I never felt comfortable in this centrally located hotel. There was nothing really wrong with the hotel, or the service, but it is busy and a little crowded, and I felt that I had to make an effort to get the medical help I needed. This is my honest opinion, but I am not sure how much my opinion has been shaped by my poor health at the time. The truth is that I probably won't stay there again.

  • Stayed December 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Robin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, Manager at The Westin Chosun Seoul, responded to this review, 28 April 2014
Warm greeting from the Westin Chosun, Seoul

It was our pleasure you stayed with us and thank you so much for your compliment and we are encouraged by your nice comment.
But we are afraid but you were not good condition on your health.
We, all our Westin Chosun, Seoul, associates are truly welcoming you back again we will do our best so that you would feel home away from home .

Carol Choi / Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
113 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed 18 April 2014

Stayed here for 1 night but arrived early and was told they can give me a room if I allow them to charge me 20% of the daily room rate, everyone knows those travelling for work can't always check in and check out on the standard time. As I am a SPG member, I think they tried to accomodate and told me to come back at 12 pm for a room instead of 3 pm. As I wanted to go to the office I asked if there is a hospitality room that I can use to freshen up after my overnight flight and the answer was no. Even a 3 star grade hotel sometimes have that. So I wander around just to kill time till check-in. There are lots of shops and malls around the office but if you are not a shopping freak, it doesn't make much sense. My room doesn't include breakfast but when I went to ask if there are ala carte, the variety was pathetic so I decided to go elsewhere for breakfast. Coffee machine in the room was not too bad BUT instructions given was not accurate. Went off to work and came back and could tell housekeeping has been in my room which I wonder why. Door men doesn't work very fast in helping you to call a cab because they are busy helping those coming to open the car doors. Check out was ok but if I have a better option next time I don't think I will stay in this hotel anymore.

  • Stayed April 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank axio99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, Manager at The Westin Chosun Seoul, responded to this review, 28 April 2014
From the Westin Chosun, Seoul

Greetings, much appreciated in advance for staying with us and deeply apologize for your inconvenience.
Your comments would have been shared with our associates and our staff training will be taken to prevent similar occurrences in your next stay.

All our Westin Chosun Seoul, associates will truly welcome you again and we will do our best so that you would feel home away from home .

carol choi of Manager of Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
143 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 326 helpful votes
4 of 5 bubbles Reviewed 18 April 2014 via mobile

We arrived early but although the booked (double) was not ready a twin was so having endured a 10 flight from LHR and an onward KAL bus transfer (which is well recommended) we were ready for some rest. The marketing hype around the beds in the new Westin Hotels is not just "hype" it was the most comfortable hotel bed I've slept in. The room was a good size, extremely well appointed and clean and after a few hours kip we were ready to see the sights.
That evening we ate in the hotel Chinese restaurant (can't remember the name but) it was just fantastic. Go for the small portions as the "regular" are too large and the only criticism was that the waiter who took our order didn't tell us we had ordered way too much. The food is not cheap (as with the rest of this hotel) but the service was great and the beer superb.
Breakfast in the morning was a earl let down. The choice is wide but the quality and service was quite mediocre. The breakfast room doubles as a buffet restaurant for most of the day but the carpets and soft furnishings could do with replacing as this place obviously suffers from heavy traffic.
As an SPG card member we blogged a late checkout which was graciously given meaning we wee able to linger before heading back out on the one hour transfer to Incheon Airport. Nice hotel, great location, mostly great service, only let down was the main breakfast room.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Wellpastit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, Manager at The Westin Chosun Seoul, responded to this review, 20 April 2014
Greetings from the Westin Chosun, Seoul, Korea

This is carol choi of Guest Relation Officer manager, on behalf of our management I would like to extend our sincere gratitude for your effort to leave a compliment to our service and hotel facilities.

We are pleasure to hear that you enjoyed your stay at the Westin Chosun.

Thank you again for taking time to review about our service.
We, all our Westin Chosun, Seoul, associates are always truly welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Chosun Seoul

Property: The Westin Chosun Seoul
Address: 106 Sogong-Ro, Jung-Gu, Seoul 04533, South Korea
Phone Number:
Region: South Korea > Seoul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Seoul
#5 Family Hotel in Seoul
#10 Spa Hotel in Seoul
#16 Business Hotel in Seoul
#18 Luxury Hotel in Seoul
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Westin Chosun Seoul 5*
Number of rooms: 462
Official Description (provided by the hotel):
Situated in the heart of Seoul's main business and shopping district, the Westin Chosun Seoul is within easy walking distance of major embassies, banks, commercial and government offices, as well as national museums, historic palaces and local markets. 462 Spacious rooms, including 40suites, are exceptionally furnished with every modern amenity. Advanced features include Westin's signature Heavenly Bed, anti-allergy carpet, premium espresso coffee machine, LED TV with Internet, oversized beds, individually controlled air-conditioning, refrigerator, mini bar, in-room electronic safe, full-size writing desk with office task chair, and voice mail. • Institutional Investor - World's Top 100 Hotels (4 consecutive years) • Asiamoney - Best Hotel in Seoul (3 consecutive years) • Travel +Leisure - World's Best 500 Hotels • Conde Nast Travel - Best Hotel in Seoul • Smart Travel Asia - Asia' Top 25 Business Hotels (5 consecutive years) ... more   less 
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Also Known As:
The Westin Chosun Seoul Hotel Seoul
Westin Chosun Hotel Seoul
Westin Seoul
Seoul Westin

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