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“It was home away from home.”

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The Westin Chosun Seoul
Ranked #20 of 493 Hotels in Seoul
Certificate of Excellence
Niagara Falls, Ontario, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“It was home away from home.”
Reviewed 21 August 2014

This was my favourite place to stay in Seoul when I needed the feeling of home. I worked as an English teacher in Korea for a little more than 10 years and when I needed to be reminded of Canada, this is where I would stay as a treat to myself. I think it was the granite-clad washrooms and natural wood cupboards that helped to alleviate homesickness! It also helped that the staff were comfortable with English and that the restaurants were amazing! Thanks, Westin-Chosun for some really great memories.
I think I was last there in early 2010 but I think I can be confident that not much has changed in the interim.

  • Stayed September 2013, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Karen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, Manager at The Westin Chosun Seoul, responded to this review, 26 August 2014
Dear Guest,
Warm greeting from the Westin Chosun, Seoul.

First of all thank you for the great review of our hotel!
It was our pleasure you stayed with us and thank you so much for your compliment and we are encouraged by your nice comment.
We, all our Westin Chosun, Seoul, associates are truly welcoming you back again we will do our best so that you would feel home away from home.

We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Carol Choi GRO Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,289 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (205)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Singapore, null, Singapore
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 August 2014

Staff were extremely friendly! Felt like a princess there! Haha
Bed was extra comfy! Although the housekeeper cant really speak english, but they are still very friendly and nice!
Location wise, its super convenient to the subway and myeong dong shopping district is just opposite. Minimart just across the street as well. Love my stay there!

  • Stayed September 2013, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Tanya T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, Manager at The Westin Chosun Seoul, responded to this review, 20 August 2014
Dear Guest,
Warm greeting from the Westin Chosun, Seoul.

First of all thank you for the great review of our hotel!
It was our pleasure you stayed with us and thank you so much for your compliment and we are encouraged by your nice comment.
We, all our Westin Chosun, Seoul, associates are truly welcoming you back again we will do our best so that you would feel home away from home.

We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Carol Choi GRO Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 August 2014

Good hotel in a convenient location. Stayed in Exec level room. Impressive gym and facilities.

Excellent service and very helpful, attentive staff.

Strongly recommended and I plan to stay on return visit to Seoul.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank NRB2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, Manager at The Westin Chosun Seoul, responded to this review, 20 August 2014
Dear Guest,
Warm greeting from the Westin Chosun, Seoul.

First of all thank you for the great review of our hotel!
It was our pleasure you stayed with us and thank you so much for your compliment and we are encouraged by your nice comment.
We, all our Westin Chosun, Seoul, associates are truly welcoming you back again we will do our best so that you would feel home away from home.

We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Carol Choi GRO Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 4 Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 August 2014 via mobile

We chose the Westin Chosun not only because of their 'heavenly' beds, but also their location, which is super convenient.
It's 3-4min walk to the Myeongdong shopping & eating district, Lotte dept stores, and about 10-15min walk to the Namdaemun market - flea market with lots of great wholesale priced goods (we find A LOT more locals shop here than in Myeongdong or Dongdaemun).

We stayed for a total of 7 nights, no complain whatsoever. Had really good sleep throughout, which is really important for me, being a fuzzy sleeper.

Aircond/heater worked great during the cold season.

Stayed April 2014, travelled as a couple
Helpful?
Thank lil_tabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, Manager at The Westin Chosun Seoul, responded to this review, 20 August 2014
Dear Guest,
Warm greeting from the Westin Chosun, Seoul.

First of all thank you for the great review of our hotel!
It was our pleasure you stayed with us and thank you so much for your compliment and we are encouraged by your nice comment.
We, all our Westin Chosun, Seoul, associates are truly welcoming you back again we will do our best so that you would feel home away from home.

We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Carol Choi GRO Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 August 2014

Stayed here for 7 days due to the location. Easy access to Myeong-dong shopping and the underground shopping center as you walk to various department outlets. Quite close to Namdaemun Market and just a short cab drive away from Insa-Dong market where the locals shop. You can easily walk around the city and cool off in the hotel pool once your day is done. I would absolutely stay here again and this Westin was my favorite of all Westins that I have stayed in thus far.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, Manager at The Westin Chosun Seoul, responded to this review, 20 August 2014
Dear Guest,
Warm greeting from the Westin Chosun, Seoul.

First of all thank you for the great review of our hotel!
It was our pleasure you stayed with us and thank you so much for your compliment and we are encouraged by your nice comment.
We, all our Westin Chosun, Seoul, associates are truly welcoming you back again we will do our best so that you would feel home away from home.

We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Carol Choi GRO Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 August 2014

Not well trained staff, plus lack of management in the hotel. TV remote not working and weight is not working when I was checked in. I stayed two nights in its Executive floor (19th floor), but woke up at the middle of the night by screaming kids. I called the front desk and was told that my neighbor family is on its vacation. I guess it is Starwood standard in Seoul that you could screaming in the hallway in the middle of night when you are on vacation. Later they offered me to change to the other room if I am being woke up again.
Good news is that they do maintaining high standard in its policy. If you book a room under corporate status, you are not allowed to bring any one to the lounge free, including your family members. It is totally new to me even thought I am a over 10 years platinum member with Starwood hotels. It was an eye opening experiences to me.

Room Tip: Avoid the one's people are on their vacations
See more room tips
  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Chi Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, Manager at The Westin Chosun Seoul, responded to this review, 15 August 2014
Thank you very much for your constructive comments regarding your stay with us.

All your comments have been reported to our management, and all the corrective actions have been made accordingly and I would extend my sincere apology for the shortcomings you experienced with us.
To enhance the satisfaction for our guests all staffs are committed to improving the services.

Thank you again for your bringing these matters to our attention, and we, all our Westin Chosun Seoul, associates will truly welcome you again.

Carol Choi / Guest Relations officer Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 6 Contributor
148 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 9 August 2014 via mobile

Stayed this week on business for the first time. It was a great hotel - well located with a great gym and restaurants. I only stayed one night but if I was going back on holiday, I would choose this hotel as well.

Stayed August 2014, travelled on business
Helpful?
1 Thank BalancedCritic2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol C, Manager at The Westin Chosun Seoul, responded to this review, 15 August 2014
Dear Guest,
Warm greeting from the Westin Chosun, Seoul.

First of all thank you for the great review of our hotel!
It was our pleasure you stayed with us and thank you so much for your compliment and we are encouraged by your nice comment.
We, all our Westin Chosun, Seoul, associates are truly welcoming you back again we will do our best so that you would feel home away from home.

We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Carol Choi GRO Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Chosun Seoul

Property: The Westin Chosun Seoul
Address: 106 Sogong-Ro, Jung-Gu, Seoul 04533, South Korea
Phone Number:
Region: South Korea > Seoul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Seoul
#5 Family Hotel in Seoul
#9 Spa Hotel in Seoul
#14 Luxury Hotel in Seoul
#16 Business Hotel in Seoul
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Westin Chosun Seoul 5*
Number of rooms: 462
Official Description (provided by the hotel):
Situated in the heart of Seoul's main business and shopping district, the Westin Chosun Seoul is within easy walking distance of major embassies, banks, commercial and government offices, as well as national museums, historic palaces and local markets. 462 Spacious rooms, including 40suites, are exceptionally furnished with every modern amenity. Advanced features include Westin's signature Heavenly Bed, anti-allergy carpet, premium espresso coffee machine, LED TV with Internet, oversized beds, individually controlled air-conditioning, refrigerator, mini bar, in-room electronic safe, full-size writing desk with office task chair, and voice mail. • Institutional Investor - World's Top 100 Hotels (4 consecutive years) • Asiamoney - Best Hotel in Seoul (3 consecutive years) • Travel +Leisure - World's Best 500 Hotels • Conde Nast Travel - Best Hotel in Seoul • Smart Travel Asia - Asia' Top 25 Business Hotels (5 consecutive years) ... more   less 
Reservation Options:
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Also Known As:
The Westin Chosun Seoul Hotel Seoul
Westin Chosun Hotel Seoul
Westin Seoul
Seoul Westin

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