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“Excellent staff, but...” 4 of 5 bubbles
Review of Grand Hilton Seoul

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Grand Hilton Seoul
Ranked #59 of 459 Hotels in Seoul
Certificate of Excellence
Seoul, South Korea
1 review
“Excellent staff, but...”
4 of 5 bubbles Reviewed 20 August 2014

Staffs are very helpful and open-minded. Facillities and amenities are all good except no comb. However, there are very very lots of dirt's in the dressing room which were blown out when we open the door. Our next room visitors consisting of children and grand parents were so noisy.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Young Hoon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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675 reviews from our community

Traveller rating
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
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Sweden
1 review
5 of 5 bubbles Reviewed 18 August 2014

I stayed for 2 weeks at this hotel during a combined work/vacation trip. From the van picking me up from the airport bus to them droping me off at the buss stop 13 days later I had a great stay. The staff was always friendly and willing to help, when language proved a barrier we always managed to improvise and make ourselves understood. The room was clean and spacious, I especially appreciated the complimentary waterbottles and how well-cleaned the bathroom was. I was a bit dissapointed that WiFi had to be paid for seperately (19,000 KW/day) and had a maximum of 3 units connected per day (it works if you travel alone but if you have a laptop, cellphone, tablet plus the rest of your family has a phone/tablet each there's not gonna be enough wifi to go around). Breakfast was a little steep in price but the choice and amount of food well made up for it. Pretty much everything you could wish for was on offer. The hotel is located a bit off from city center but there's a complimentary shuttle bus that leaves every hour that you could hop on and the nearest subway station was only 10 min walk away. All in all a great hotel with great staff and excellent quality rooms. Well recommended.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Johan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 18 August 2014 via mobile

Stayed there for 1 nite. Good service and nice posh rooms. But wifi is such a common feature nowadays and yet the hotel charges for wifi in the room. Only lobby provides free wifi. Room has nice beds and pillows and the shower room door has a nice added feature of assisted opening n closing

Stayed August 2014, travelled with family
Helpful?
Thank ahbai1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seoul, South Korea
1 review
4 of 5 bubbles Reviewed 17 August 2014

Very nice staff's service and room facilities. but little bit inconvenient. please consider the limited time for sauna and "happy hour" to enjoy them all. and please change the room photos more detail view. EFL's manager was really kind and professional staff. thank you for your best.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kwang Su C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seoul, South Korea
1 review
5 of 5 bubbles Reviewed 16 August 2014

this hotel totally very nice and price is reasonable. service also very nice and all the managers are kind. this hotel totally very nice and price is reasonable. service also very nice and all the managers are kind.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ju Yeob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pretoria, South Africa
1 review
5 of 5 bubbles Reviewed 13 August 2014

I stayed at the Hilton for 9 days for a conference. The hotel is situated in a quiet area of the city but it's facilities are excellent. The room was large and spacious, the gym well equipped, large swimming pool for training, food excellent and the shuttle service into the city on the hour very convenient. Staff are incredibly well informed, helpful, and thorough. The only down-side for me was the expensive prices for meals and drinks. For the rest the hotel is excellent.

  • Stayed August 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Clorinda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arizona
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 August 2014

This hotel is in a great location. The staff is very friendly and helpful. It has easy access to shopping and great restaurants. Visit the outdoor pool, it's very relaxing as almost no one ever visits. The work out room is very clean.

Room Tip: Ask to not be on the city side of the hotel.
See more room tips
  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Susan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hilton Seoul

Property: Grand Hilton Seoul
Address: 353, Yeonhui-ro, Seodaemun-gu, Seoul 03650, South Korea
Phone Number:
Region: South Korea > Seoul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#27 Business Hotel in Seoul
#37 Romantic Hotel in Seoul
#39 Luxury Hotel in Seoul
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hilton Seoul 5*
Number of rooms: 396
Official Description (provided by the hotel):
Located at the base of Mt. Baekryun, the Grand Seoul Hilton offers the perfect facilities for leisure guests and conference facilities for business purposed guests. You can have the best time with our utmost service and facilities in the middle of the city just like you are relaxing at the resort. ... more   less 
Reservation Options:
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Also Known As:
Grand Hilton Seoul Hotel Seoul
Hilton International Seoul
Hilton Seoul
Seoul Hilton

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