We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Tremendous Service”
Review of Grand Hilton Seoul

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Grand Hilton Seoul
Ranked #72 of 472 Hotels in Seoul
Certificate of Excellence
Hawaii
Level 4 Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Tremendous Service”
Reviewed 7 April 2010

Normally I stay at the Millennium Hilton in Seoul, so I was a bit dejected when there was no availability there, and I turned to the Grand Hilton. I was beyond pleasantly surprised. Overall, I was overjoyed at the level of service and comfort at this property.

I was staying on Hilton points, and they put me right up on the Executive Level. As pointed out, the hotel has a very convenient van service that hits several points downtown and terminates (starts its trip back) in Itaewon. True, the Grand Hilton is rather remote, but in Sunday morning, early traffic, it's a 10 minute ride to Seoul Station in a taxi.

When we returned from our jaunt to Namdaemun Market, the staff had provided me with a complimentary bottle of wine and hors d'oeuvres, which were waiting in my room. The Executive Lounge was extremely comfortable, civilized, and (compared to the Millennium) not packed with US Government Contractors and boisterous Americans. The spread was phenomenal. Breakfast was equally up-to-task.

As for quality of rooms....pretty much standard for this hotel class in Seoul. Expensive internet, flat screen TV, mini-bar, typical bathroom amenities, somewhat stiff but comfortable bed.

Overall, I was very pleased and will endeavor to return.

  • Stayed March 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MacVol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

705 reviews from our community

Traveller rating
    229
    309
    124
    32
    11
See reviews for
131
103
66
310
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Brooklyn, NY
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 March 2010

It's not that I expected this hotel to disappoint, I just wasn't ready to be really, really impressed. The hotel really meets the "Grand" standard set by the name "Grand Hilton." My standard room was luxuriously appointed and immaculately clean. The non-smoking floor was truly odorless, which is not always the case in the hotels that I frequent in Japan, China and Hong Kong. Front desk service was prompt and pleasant. Room service — which I had three times — was lighting fast and very friendly, and the food was hot. The breakfast buffet is sprawling, and for Americans, it feels right at home. This is particularly important to me because when I am going to be eating Korean or other foreign food for lunch and dinner, it is always nice to start the day with something familiar. I will definitely stay at the Grand Hilton during my next trip to Seoul. In-room WiFi would have been nice, but I was OK without it.

  • Stayed February 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cineluxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlsbad, CA
Level 5 Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 November 2009

Stayed on the executive floor with excellent concierge service.
Staff at all levels were excellent.
Room was clean, well-appointed and comfortable.
Breakfasts had a good variety of American, European and Asian selections.
Hotel is slightly offset from the busy city street. Made for a quieter stay. Just a few minutes hike takes you to the top of Baikrun-san and views to the north of Seoul.
A few minutes walk down the hill allows you to eat at local restaurants...didn't have a bad meal at the 3 places I tried.
Take a 15-minute walk or a hotel shuttle ride to the Hongje subway station.

Negatives:
- No wireless internet in the rooms
- Weekend staff at the Business Center was much less experienced than the weekday staff.

Definitely will stay here on next visit.

  • Stayed June 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank biker_dan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 6 Contributor
111 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 6 October 2009

Grand Hilton Seoul is approximately 45 minutes from the airport. I took the airport shuttle from Incheon Airport and it was cheap and convenient. The bus stops across the road in front of the hotel. As the hotel is on a small hill, a hotel minivan waits at the bus-stop to ferry guests arriving from the airport up the hill to the hotel reception. That was a plus point.

Check-in was a breeze. The hotel lobby is beautiful and the conference/meeting rooms are in a separate building that is linked via the upper level.

I wished that the rooms were better. The bed was too soft and springy; the pillows were not firm. Toiletries that were usually present in the other Hilton Hotels were sorely missed. Signs of wear and tear were noticeable on the furniture and bathroom.

I was on the executive floor so I had breakfast in the executive lounge every morning. A very limited variety of food and the sitting area was small too. Evening cocktails were really average with limited choices.

The hotel is a distance from town but there is a free shuttle service on the hour that drops guests at various location. The final destination is Itaewon.

On the whole, the experience here was acceptable. I would try other hotels if I come to Seoul again.

  • Stayed September 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaywai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
Level 4 Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 July 2009

In itself, the hotel is like any other 5 star hotel.... the location of the hotel is walking distance to the business district, the best thing for me though, was its proximity to a small bar leading up to the hotel (dont remember the name..but it served great bar snacks and played good music). Recommended for business but would not go back if visiting seoul on leisure

  • Stayed February 2008, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JDS9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, Hong Kong
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 May 2009

followed my wife on business for the weekend. we stayed here since it was close to her work, however, in hindsight, we wish that we had stayed at a different place.

the hotel feels older like an 80s hotel (lots of brass, gold, etc.) that had yet to be updated. the rooms were sufficient. we stayed on the executive floor (13th floor, i think), and the executive lounge was pathetic (although, the clerk servicing it was very nice).

they do have a nice gym on the basement floor with free weights and a lot of space.

overall, i didn't have a horrible experience, but probably would choose to stay elsewere on my return to seoul.

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank johnk348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Seoul hotels
Yeoido
Conrad Seoul
Conrad Seoul
#22 of 472 in Seoul
1,777 reviews
Show Prices
Show Prices
Show Prices
Itaewon
Grand Hyatt Seoul
Grand Hyatt Seoul
#66 of 472 in Seoul
2,084 reviews
THE PLAZA
#21 of 472 in Seoul
1,323 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hilton Seoul? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hilton Seoul

Property: Grand Hilton Seoul
Address: 353, Yeonhui-ro, Seodaemun-gu, Seoul 03650, South Korea
Phone Number:
Region: South Korea > Seoul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#27 Business Hotel in Seoul
#37 Romantic Hotel in Seoul
#44 Luxury Hotel in Seoul
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hilton Seoul 5*
Number of rooms: 396
Official Description (provided by the hotel):
Located at the base of Mt. Baekryun, the Grand Seoul Hilton offers the perfect facilities for leisure guests and conference facilities for business purposed guests. You can have the best time with our utmost service and facilities in the middle of the city just like you are relaxing at the resort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hilton EMEA, Booking.com, Expedia, Hotels.com, Ctrip TA, Priceline, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly and Cancelon so you can book your Grand Hilton Seoul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hilton Seoul Hotel Seoul
Hilton International Seoul
Hilton Seoul
Seoul Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing