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“Excellent hotel in Seoul”
5 of 5 bubbles Review of Lotte Hotel World

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Lotte Hotel World
Ranked #4 of 474 Hotels in Seoul
Certificate of Excellence
Beijing, China
1 review
“Excellent hotel in Seoul”
Reviewed 6 May 2012

I stayed with my family (my husband and 4-year-old daughter) in this hotel for our special family occasion. Staffs were very friendly. Especially they made our dining experience unforgettable with excellent service. Executive lounge staffs are very professional and prompt to respond to our requests. Location is perfect for any purpose. I will absolutely come back to Lottel Hotel Seoul for my business trip to Seoul.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pekingabk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moustaki7, 매니저 at Lotte Hotel World, responded to this review, 7 May 2012
On behalf of our entire staff,
it is our pleasure to tell you how much we appreciate the opportunity to serve you
at our hotel!
I really appreciate that you are very satisfied with our service.
We definitely recommend the club lounge for next trip,too
We will serve you better.
Thank you so much
Joy Hong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,389 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Jakarta, Jakarta Raya, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 May 2012

It was such a pleasant stay in Lotte Hotel World, Great facilities, great location and moreover the staff was amazingly friendly and helpful. Strong recommendation to stay in this hotel and of course I will stay here again next time. Thanks!!!!

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tyhwam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moustaki7, 매니저 at Lotte Hotel World, responded to this review, 15 June 2012
We would like to thank you for taking the time to write the review on Tripadvisor.
It is indeed very heartening to know that you have had a memorable experience and that you enjoyed the overall product and the ambience of the hotel.

We believe in empowering our team members to enable them to create lasting memories.
We eagerly await your return to lotte hotel world.
Thank you,

Warm regards,
Joy Hong
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 1 May 2012 via mobile

service is great staffs are very welcoming. I wouldnt hesitate recommending this hotel to anyone !

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarahhamm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moustaki7, 매니저 at Lotte Hotel World, responded to this review, 7 May 2012
Thank you for your precious comment.
I truly appreciate that you loved our service and staffs.
We heartily hope you find your stay here relaxing and enjoyable on your next visit here.
Thank you so much

Sincerely,
Joy Hong
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seoul, Seoul, South Korea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 May 2012

I loved its staffs, service and hotel itself as well. Both Lotte world theme park and hotel are just unforgettable places. It was a great experience and I believe it's worth for the price. And also thanks to the friendly staffs there who just promptly act on every requests my family and I made. B))

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sienna128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moustaki7, 매니저 at Lotte Hotel World, responded to this review, 4 May 2012
Thank you for your valuable comment.
It was our pleasure to serve you at lotte hotel world.
I hope that you and your family will choose us again on your next trip.
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grenoble
1 review
Reviewed 30 April 2012

I've been loyal to this hotel for a couple of years now. Everybody in the staff are so helpful, nice, and are real professionals. The hotel is clean and elegant. At a nice location in Seoul with one side of the hotel viewing Seokcheon lake where the Lotte World amusement park (mainly for children) is, and close to the river if you feel like biking or a picnic. It's also 3 subway stations from COEX mall; a nice and big shopping mall. And, just by the subway station for commute.

Room Tip: An east side room has a better view of the lake
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shadoweek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moustaki7, Manager at Lotte Hotel World, responded to this review, 4 May 2012
We appreciate your precious comment.
It will be one step up to ensure that our service gets better for our future guests.
On your next stay,
We will try to make your accommodations more delightful and memorable.
Thank you so much
Best regards,
Joy Hong
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ny
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2012

Went lotte last week. as always, I love this hotel. luxury and very nice service. my parents also love lotte.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moustaki7, 매니저 at Lotte Hotel World, responded to this review, 9 May 2012
Thank you for choosing our hotel all the times.
If you do not have a experience staying at club floor previously,
I recommend you to make a reservation with club floor privilege on your next business trip or
with your parents.
We heartily hope you find your stay here relaxing and enjoyable next visit.
Hopefully see you soon.

Best regards,
Joy Hong
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
171 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 307 helpful votes
Reviewed 25 April 2012

We have stayed in this hotel several times and found it was catered mostly for children in mind. We stayed in the character suite with a full view of Lotte World theme park. Room was clean and spacious with character decorations everywhere (bed sheets, comforters, pillow cases, stuff animals) and amenities for children (character cups, vanity pack, pencils, slippers etc.). Beds were small for the size of the room. Bathroom was spacious with seprate bath tub and rain shower. There was also a smaller sink for children. Toto bidget toilet with seat warmer. Toiletries were Moton Brown (Used to be L'Occitane) and were replaced daily.

Location was good - connected to Lotte Department Store , Lotte world amusement park and a subway station underground with many shops, restaurants and a ice skating rink inside the complex. KAL airport bus was right outside the hotel which was very convenient. However, the hotel was out of the way from Seoul downtown (45 minutes without traffic).

However, a few vital things to watch out for: internet connection was not free ; breakfast was not included and quite pricey (30,000 won per person). There was not enough staff to carry your luggages so you need to carry them yourselves and wait for the next available staff.

This hotel would not wow the adults but would definitely for young kids. It's pricey but you are paying for the proximity and convenience to the Lotte World amusement park.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sfonorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
moustaki7, 매니저 at Lotte Hotel World, responded to this review, 9 May 2012
Thank you for sparing time and posting your detailed review of our hotel.
It will be helpful information for our future guest who is interested in staying our character room.
I am glad that you enjoyed your stay with us and
I do hope to see you again sometime!

Kind Regards,
Joy Hong
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lotte Hotel World

Property: Lotte Hotel World
Address: 240, Olympic-ro, Songpa-gu, Seoul 138-220, South Korea
Region: South Korea > Seoul > Jamsil
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Seoul
#4 Luxury Hotel in Seoul
#4 Business Hotel in Seoul
#7 Family Hotel in Seoul
#17 Romantic Hotel in Seoul
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Lotte Hotel World 5*
Number of rooms: 469
Official Description (provided by the hotel):
Lotte Hotel World is located in Jamsil, the center of the south of Seoul, providing easy downtown access and convenience. Lotte Hotel World, a resort-type business hotel, is directly connected to the beautiful Seokchon Lake and the Lotte World Adventure, one of the world`s largest indoor theme parks. You can feel more special in our character room decorated with the Lotte World Adventure characters "Loti" and "Lory". Equipped with world-renowned international conference halls and banquet halls for special days, Lotte Hotel World is an urban hotel where guests can experience everything from various amusement and rest, adventure and romance, and business and sightseeing at once. ... more   less 
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Also Known As:
Lotte Hotel Seoul

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