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“excellent hotel in seoul”
5 of 5 bubbles Review of Prince Hotel Seoul

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Prince Hotel Seoul
Ranked #38 of 474 Hotels in Seoul
Certificate of Excellence
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“excellent hotel in seoul”
5 of 5 bubbles Reviewed 22 December 2013

situated in Myeongdong with subway entrance just below hotel, staffs are friendly and helpful. hotel room is clean, tidy and spacious. package include breakfast as well. price is slightly on the high side, but worth it as a family trip.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank francis_low
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sun-ah1005, 매니저 at Prince Hotel Seoul, responded to this review, 25 December 2013
Dear francis_low,

Thank you for your good review on Tripadvisor.
We're so glad to hear that you were satisfied with our location & warm service from our staffs.
Your good comment will be shared with our team & we'll do our best to provide more kind service.
Once again, thank you for choosing our hotel & look forward to meet you in the near future.

Sincerely yours,
Ms.Lily
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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937 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
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English first
Haarlem, The Netherlands
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 21 December 2013 via mobile

First impression was positive, the location is very good. Hotel room was nice enough. And then the fun starts... Connect to wifi was a game of gopher whack, and you never stay on very long. Breakfast appears to be done on a voucher system which they tell you after you had breakfast... Which does sour the meager selection. Got back to the hotel at midnight and no bar or anything....

Guess location location location is not everything.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank TinyTnT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sun-ah1005, 매니저 at Prince Hotel Seoul, responded to this review, 25 December 2013
Dear TinyTnT,

Thank you for staying with us & sharing your valuable review on Tripadvisor.
First of all,we'd like to express our sincere apologies for your inconveniences that you experienced.
Regarding your comment, we'll share with our team & continuously improve the quality of our services & facilities. (for your consideration, we have a plan to install internet public machine more)
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warm regards
Ms.Lily
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale, Arizona
1 review
5 of 5 bubbles Reviewed 21 December 2013

I can't say enough good things about the hotel. We stayed in the Blue Double, which had a full bed and a single, which was perfect for dumping clothes and luggage. We'd expected a smaller room, so were pleasantly surprised how spacious it was. And so, so clean! The breakfast was included in our rate and was great. The staff was polite and helpful. The location was unbeatable, right by the metro. When we go back we are staying there again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Salma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sun-ah1005, 매니저 at Prince Hotel Seoul, responded to this review, 25 December 2013
Dear Salma T,

Thank you for your valuable review on Tripadvisor.
We're so happy to hear that you enjoyed our location & friendly service from our staffs.
Your comment will be shared with all of our staffs & we'll do our best to provide warm service continually.
Really we appreciate again & please visit Hotel Prince Seoul.
We look forward to meet you in near future~.

Sincerely yours,
Ms. Lily
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 19 December 2013

Hotel Prince is less than 2 min walk from the nearest myeongdong subway station.
Hotel staff speaks good English and are helpful. One of them helped us lugged the luggages across the street to take a taxi to the Seoul station for the airport express.. He also ensured that the taxi driver knew exactly the entrance to bring us..
Room is not big but I guess many budget city hotels are like that and still pretty decent..
The only slight letdown was the breakfast..
Overall I like this hotel n will return!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elaine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sun-ah1005, 매니저 at Prince Hotel Seoul, responded to this review, 25 December 2013
Dear Elaine C ,

Thank you for your kind review on Tripadvisor.
We're so happy to hear that you had a good time & you enjoyed the friendly service from our staffs.
Regarding your comment, we'll share with all our staffs including F&B.
We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services & facilities.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours,
Ms.Lily
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kiev, Ukraine
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 December 2013

The Prince Hotel in Seoul is a fine place to stay if you’re planning a visit anytime soon. Since it is centrally located, I had access to the Myeongdong subway just minutes from the hotel. Hong Kong is the haven for shopaholics, and I being one, enjoyed shopping for jewellery and sundry items in one of the city’s biggest shopping districts located nearby the hotel. I found the staff to be very friendly and helpful and the service was stellar. The rooms were spacious and accommodating, and the bed was comfortable and cosy. The breakfast buffet had a lot of choices and I had a wonderful dining experience. It was a memorable stay at the Prince Hotel.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DonaldMicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sun-ah1005, 매니저 at Prince Hotel Seoul, responded to this review, 20 December 2013
Dear DonaldMicky,

Thank you for your wonderful review on Tripadvisor.
We're so happy to hear that you had a great time & you enjoyed the friendly service from our staffs.
Really we appreciate you again,and all of our staffs will continually do our selves to upgrade service & facilities.
We look forward to welcoming you back to Hotel Prince Seoul in the nearest future.

Best regards
Ms.Lily
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 19 December 2013

We stayed in a triple room for 7 nights. Hotel is conveniently located with many cafés, restaurant and subway nearby. We took airport bus 6015 which stop opposite the hotel. Check in was efficient and we managed to get our room at 10am. Room is clean and adequate. However there seems to be a problem with the aircon or heater which turned off automatically every few minutes. We didn't bother to report this as we read that others also faced the same problem. One night when we cameback, our room was not locked and we reported this at front desk. The mager did not get back to us the next day and we again enquired abiut the incident. Only 2 days later we received a phone call apologizing for the carelessness and they offered us free breakfast for 1 day. Breakfast is really not worth it as there was nothing for us to eat..there wasn't any pastries or different types of bread etc. They didnt replenish food and coffee when we went diwn for breakfast at about 9.30am (breakfast ends at 10am).
Overall hotel is good for the location and cleanliness. Staff, though were just polite, lacking warmth or eagerness to help.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Family544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sun-ah1005, 매니저 at Prince Hotel Seoul, responded to this review, 20 December 2013
Dear Family544 ,

Thank you for staying with us & sharing your valuable review on Tripadvisor.
First of all,we'd like to express our sincere apologies for your inconveniences that you experienced. We're so afraid to hear that our associates did not provide our usual warm service.
In regards to the heating system, it is centralized throughout the hotel floors. Hence, individual control of room temperature can not be conformed to the figure on control panel in room once in a while. The management has presently been working up to improve air-conditioning and ventilation system.
All of your comment will be shared with our team(Hosekeeping, F&B department)
We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services & facilities.
Really we appreciate you again & look forward to your return.
We hope your next visit will be as pleasant as the previous one.

Sincerely yours,
Ms.Lily
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 17 December 2013

Hotel location is great & there's a lot of restaurant nearby plus train station. But when we check in on our first day, we were asked to settle the full payment of our hotel accommodation first. The room I stayed in is for 3 persons and it is good except the heater in the room does not work very well because we still feel very cold in the night even though we turn to the highest temperature. My sister who stayed in red twin room with her daughter had opted for a non-smoking room but the smell of cigarette smell very strong in their room though. Also, sound proof was not good cause we can hear people walking around at the room above both of our rooms late at night and sometime after midnight, wonder is it the housekeeping cleaners.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Christine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sun-ah1005, 매니저 at Prince Hotel Seoul, responded to this review, 19 December 2013
Dear Christine A,

Thank you for your kind review on Tripadvisor.
Regarding your comment, we'll share with our team. (Housekeeping & Engineering Department)
We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services & facilities.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours,
Ms.Lily
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Prince Hotel Seoul

Property: Prince Hotel Seoul
Address: 130, Toegye-ro, Jung-gu, Seoul 04629, South Korea
Region: South Korea > Seoul
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Seoul
#40 Romantic Hotel in Seoul
#45 Business Hotel in Seoul
#45 Best Value Hotel in Seoul
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Prince Hotel Seoul 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel Prince is blessed with the most convenient location for business travelers and tourists, and we offer free door-to-door service between the hotel and Seoul Station and the airport bus stop in front of the Sejong Hotel. We hope you find lifelong memories during your stay in Prince Hotel, which offers customer-only lounge rooms where you can rest and enjoy chatting with your acquaintances on a comfortable sofa, or use the high-speed internet service for your business needs, all in a fresh and attractive modern interior design. ... more   less 
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Also Known As:
Seoul Prince Hotel

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