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“GREAT SERVICE !”
Review of Prince Hotel Seoul

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Prince Hotel Seoul
Ranked #44 of 500 Hotels in Seoul
Certificate of Excellence
Reviewed 28 June 2014

Was in Seoul for 6 nights on a shopping holiday and stayed at Prince Hotel. Location is just opposite Myeongdong shopping street.The Room is clean, staff is very polite and helpful. The Manager on duty at the lobby was very helpful, i didn't have an umbrella with me as it's raining heavily when me and friend were preparing to leave the hotel to a a bus to the airport opposite the hotel. The Manager kindly offered me an umbrella for us.

Overall, stay is very good !

Joyce

Room Tip: Stayed in the red twin room, kinda small but cosy.
  • Stayed: June 2014, travelled with friends
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Thank Joyce_Law86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sun-ah1005, 매니저 at Prince Hotel Seoul, responded to this reviewResponded 2 July 2014

Dear Joyce_Law86 ,

Thank you for choosing our hotel & valuable review on Tripadvisor.
We're so happy to hear that you had a good time with us.
Your comment will be shared with all our staffs & we'll do our best to provide more kind service & facilities.
Really we appreciate you again & look forward to meeting you in near future.

Warm regards,
Ms.Lily

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 22 June 2014

In terms of location, this hotel scores full marks. Yes, there are many hotels in and around Myeondong area, but this hotel is best as it is just by the main area without the noise but yet just one traffic road across to get to the action. Plenty of restaurants and shops around. It is also pretty much walking distance to Namdemum, Dongdemum and Seoul Tower at the back of the hotel.

Rooms wise, I do agree with some reviewers with regards to the smoke smell. For a family of 6, we booked two rooms, one triple corner room which has the smoke smell and one Ondol room for the other three persons. They do provide plug-in air freshener, not too sure how much it helps to rid of the smoke smell though. With regards to the Ondol room, maybe want to try the traditional Korean style sleeping, we had to sleep on the floor and for 5 nights, I do feel my back was aching. So probably not going to book this type of room again, though the bonus there was two toilets. The air-conditioning is also a bit weird, it stops somehow and start again from time to time.

Breakfast was adequate though variety is almost the same,but most breakfasts are pretty standard anyway.

Will recommend this hotel and maybe stay again, though will be keen to explore other choices.

Room Tip: Book the room for 1-3 nights. A normal twin/double room is more than good enough.
  • Stayed: June 2014, travelled with family
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1  Thank JevJev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sun-ah1005, 매니저 at Prince Hotel Seoul, responded to this reviewResponded 25 June 2014

Dear JevJev ,

Dear WinnieP ,

Thank you for choosing our hotel & valuablereview on Tripadvisor.
We're so glad to hear that you were satisfied with us.
Your comment will be shared with all our staffs & we'll do our best to provide more kind service & facilities.
Really we appreciate you again & look forward to meeting you in near future.

Best regards,
Ms.Lily

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

I stayed at Prince Hotel last year and was absolutely satisfied with the service here so I came back for more.

The location of this hotel is simply excellent. Two subway exits are right in front of the building, the main shopping area of Myeongdong is right opposite and the cable car station for N Seoul Tower is just ten minutes away. There are plenty of F&N outlets and a convenience store as well.

The room was quite spacious for the three of us and we had a king-sized bed and a single bed. It was clean and generally comfortable to stay in for six nights, the only bad thing about it was the hard mattress of the single bed which made my father (the one who slept in it) have backaches. We had breakfast included in our package which was great as well.

There is a wide spread of mostly Western and a bit of Eastern food for you to choose from. I suggest for the hotel to include a little template of the ingredients involved by the side of each dish . We got quite a nasty surprise when we were told that the rice which we had took had beef in it.(we are Taoists who cannot eat beef due to religious issues)

But what stuck with me the most on this trip was the sincere and excellent service provided by the staff of Prince Hotel, most notably Ian Cho and Miss Song (the trainee)

Our toilet had unfortunately malfunctioned on the first night and flooded the toilet the second. When we had complained to the main front desk, Mr Cho immediately came to our room to understand the situation. He even tried to fix it and we felt quite touched as he was all dressed up in his uniform and was checking it despite the fact that he might get dirty. He even helped us with the directions to local sights as we didn't know Hangul and was friendly through out our stay.

Miss Song ( the Trainee) on the other hand was extremely courteous and always tried to start up conversations with me and my parents. She was really helpful in providing us with information regarding our stay in fluent Mandarin and never said no if we asked her for help.

Prince Hotel has yet again provided me with a memorable experience and I'll definitely come back for more! Keep up the standards of the hotel and we'll definitely come back for more!

Room Tip: Choose corner rooms away from the main street to have some peace and quiet after a long day.
  • Stayed: June 2014, travelled with family
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1  Thank princessapple03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sun-ah1005, 매니저 at Prince Hotel Seoul, responded to this reviewResponded 25 June 2014

Dear princessapple03,

Thank you for great review on Tripadvisor.
We're really happy to hear that you had a good time with us.
Your valuable comment & compliment will be shared with all of our staffs.(especially Mr.Ian & Ms. song) We're sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services & facilities.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warm regards
Ms.Lily

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

There is one thing you can't complain about this hotel, it is in a excellent location. It is just across the road from Myeongdong. I was told by a cab driver that Myeongdong is the 2nd best place to shop in Korea, the first of course is Dongdaemun!! So you can imagine how convenient for you if you want to buy anything in Myeongdong, go back to hotel to rest and go again!

And with Myeongdong across the road, you will be spolit for choice for all the restuarants and eateries in that area!

The staff is friendly and helpful. They are able to speak English as well as Mandarin so it is helpful if you need to ask them for anything.

The room was clean,tidy and comfortable. All basic ammenities were there. The only problem we faced was the air-con. You can set the air-con at a certain temperature, but when the room's temperature reached that set level, the air-con will be cut off completely until the temperature is above the set level before the air-con starts again. During that period, you will feel that the room is a little stuffy without the air-con on.

Nevertheless, we find that the hotel certainly is one of the best out there.

  • Stayed: June 2014, travelled with family
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Thank Germite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sun-ah1005, 매니저 at Prince Hotel Seoul, responded to this reviewResponded 19 June 2014

Dear ,Germite

Thank you for your good review on Tripadvisor.
Regarding your comment on our aircondition system, we'll share with our team.
We're sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services & facilities.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely
Ms.Lily

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

Prince Hotel is a business/commercial hotel. So, you won't get warm personal service like you would at hostels and guesthouses. The staff were friendly enough and also helpful to accommodate our request to hold a luggage for us while we went away to Yongin for 2 nights. It also costs more than hostels and guesthouses, but you do get a great clean room and huge bathrooms and furnishings that are not "worn down". Unlike other reviewers, we were happy with our room and there were no unusual smells. However, it would be great if they had black-out curtains so that we won't be woken up by the bright sunshine at 5.30am! *yawn* The best part of the hotel is the location, with the subway exit almost at your doorstep, in the heart of Myeongdong, nice cafes nearby for breakfast, N Seoul Tower just a short hike away, heaps of shopping and restaurants. I went shopping for an hour every night while my husband babysat. :) So if you like a bustling neighbourhood, this would be a good location.

  • Stayed: June 2014, travelled with family
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Thank WinnieP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sun-ah1005, 매니저 at Prince Hotel Seoul, responded to this reviewResponded 19 June 2014

Dear WinnieP ,

Thank you for choosing our hotel & good review on Tripadvisor.
We're so glad to hear that you were satisfied with us.
Your comment will be shared with all our staffs & we'll do our best to provide more kind service & facilities.
Really we appreciate you again & look forward to meeting you in near future.

Yours sincerely,
Ms.Lily

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

Nice place to stay close to the shopping street. Subway station close by too. Hotel is clean and comfortable . I enjoyed my stay here with my family for four nights. We got a good comfortable room as. I had booked online. Pleasant staff .of course there is no breakfast included with the rooms but we managed . Great place to stay.

  • Stayed: May 2014, travelled with family
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Thank vljaylakshml s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sun-ah1005, 매니저 at Prince Hotel Seoul, responded to this reviewResponded 19 June 2014

Dear Vijayalakshmi S ,

Thank you for choosing our hotel & valuable review on Tripadvisor.
We're so happy to hear that you had a good time with us.
Your comment will be shared with all our staffs & we'll do our best to provide more kind service & facilities.
Really we appreciate you again & look forward to meeting you in near future.

Sincerely yours,
Ms.Lily

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014 via mobile

There's a lot of reason why i am giving this hotel a 5 star. 1st is the price, we stayed here for 4 nights and i had a great deal in getting a room for 3 persons. I have read a lot of reviews saying that the room they had was small and smells like smoke, i guess were lucky because we had a huge room & no smell of smoke in the room (but the corridor is ). 2nd is the location, I also think that it was the best location to stay in myeongdong area. The pedestrian lane is right outside the hotel going to myeongdong. We were in myeongdong everyday because we didnt get the hotels breakfast & i can say that it would be cheaper if we eat outside. That's how convenient the hotel is. The bus going to the airport is 2 mins walk from the hotel, it was in front of Sejong hotel. Lastly is the staff, the main reason i gave 5 star. From making a tour reservation, for helping us with our baggage going to Sejong, for helping us weigh our baggages and most of all, when my friend forgot her phone at 63 building, the staff really helped us contacting the building. Although we were the one who get it, we really appreciate every help that they did for us. It was indeed a pleasant stay in Korea because we stayed at this hotel and will definitely come back at this hotel. Thank you Prince Hotel!

Stayed: June 2014, travelled with friends
Thank cha l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sun-ah1005, 매니저 at Prince Hotel Seoul, responded to this reviewResponded 19 June 2014

Dear cha l ,

Thank you for your valuable review on Tripadvisor.
We're so happy to hear that you were satisfied with our location & service.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
All of our staffs are really looking forward to staying with you in near future~!

Warm regards
Ms.Lily

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Prince Hotel Seoul

Address: 130, Toegye-ro, Jung-gu, Seoul 04629, South Korea
Region: South Korea > Seoul
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Seoul
#40 Romantic Hotel in Seoul
#45 Business Hotel in Seoul
Price Range: £55 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Prince Hotel Seoul 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel Prince is blessed with the most convenient location for business travelers and tourists, and we offer free door-to-door service between the hotel and Seoul Station and the airport bus stop in front of the Sejong Hotel. We hope you find lifelong memories during your stay in Prince Hotel, which offers customer-only lounge rooms where you can rest and enjoy chatting with your acquaintances on a comfortable sofa, or use the high-speed internet service for your business needs, all in a fresh and attractive modern interior design. ... more   less 
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Also Known As:
Seoul Prince Hotel

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