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Nine Tree Hotel Myeong-dong
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Reviews (1,499)
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653
697
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All reviewsexcellent locationmyeongdong stationconvenient locationairport busshopping areatriple roomsejong hotelair conchoose this hotelvisit seoulcoin laundrystreet foodhotel room issubway exitwifi connectionwater dispensercoffee beans
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940 - 945 of 1,499 reviews
Reviewed 11 November 2013

Easy from the airport by limousine bus or AREX+Subway.
Near shopping area.
A lot of street food.
Very clean hotel because it is new hotel.
But small room
Hi speed Wifi around 20+MB
Bath rook is okay.
Hi-tech toilet seat including. I like warm seat !!

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MisterOke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NineTree, 제너럴 매니저 at Nine Tree Hotel Myeong-dong, responded to this reviewResponded 12 November 2013

Warm Greetings from Nine Tree Hotel Myeong-dong.

We are most grateful to you for the comment and also we'd like to thank you for staying with Nine Tree hotel Myeong-dong.
Always wait for good advice with mind-set to make you sure comfortable, cheerful and creditable.
Hereafter, whole staff at our Nine Tree hotel Myeong-dong will offer better services to our dear guest.
I'm asking you to be unchanged affections and unstinted praise to our hotel. Thank you.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2013 via mobile

I booked the nine tree because of its location near the subway station and Myeongdong. It was a new hotel and at the time of booking, not a lot of reviews. Here's my 2 cents:

Room: Got a small double room at the end of the hall on the 7th floor. Room was long and skinny with a separate vestibule for each the shower, sink, and toilet. Not a lot of room to open suitcases but we had expected that based on the room description. View from the room overlooked one of the main streets in myeongdong - problem with this is noise. The street noise can be heard even with closed windows and various construction and hammering was heard at 9am. The walls were thin too as we heard slamming of doors and chatter from other rooms.

Suggestions for hotel management:
1) Guest room doors always slam even when I tried to close them quietly. Perhaps changing the hinges?
2) The ceiling light above the entry is motion-activated (no switch) and located right outside the toilet. This was somewhat annoying when I went to the bathroom in the middle of the night. Woke up mu wife as well. Suggest changing it to a switch.

Amenities: In my opinion, the best feature was the coin-op laundry on the 11th floor. Its right beside guest lounge with tv and a public mac for guest use. Also had 2 massage chairs while you wait.

Service: housekeeping was nice and never disturbed us as we tended to sleep in past noon. Front desk was just okay - they didnt seem overly cheerful.

Final thoughts: Get a room facing away from the main street for more peace and quiet

Stayed: November 2013, travelled as a couple
1  Thank icedtee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NineTree, 제너럴 매니저 at Nine Tree Hotel Myeong-dong, responded to this reviewResponded 8 November 2013

Warm Greetings from Nine Tree Hotel Myeong-dong.

We are most grateful to you for the comment and also we'd like to thank you for staying with Nine Tree hotel Myeong-dong.
Always wait for good advice with mind-set to make you sure comfortable, cheerful and creditable.

Your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve in the future as well.

Hereafter, whole staff at our Nine Tree hotel Myeong-dong will offer better services to our dear guest.
I'm asking you to be unchanged affections and unstinted praise to our hotel. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

the room was just right and thanks to the management...we were upgraded from standard to superior room. we even walked from Insadong back to the hotel with some sightseeing on the side. it's very accessible to everything (food, shopping, supermarket etc)!

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank putolehaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NineTree, 제너럴 매니저 at Nine Tree Hotel Myeong-dong, responded to this reviewResponded 7 November 2013

Warm Greetings from Nine Tree Hotel Myeong-dong.

We are most grateful to you for the comment and also we'd like to thank you for staying with Nine Tree hotel Myeong-dong.
Always wait for good advice with mind-set to make you sure comfortable, cheerful and creditable.
Hereafter, whole staff at our Nine Tree hotel Myeong-dong will offer better services to our dear guest.
I'm asking you to be unchanged affections and unstinted praise to our hotel. Thank you.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

Very good, will stay again when next visit Seoul. Great location, nice and good English speaking staff, modern decoration in rooms, everything is very good. They have put a scale weight at the entrance of the lift on ground floor which is really useful and warm facility for crazy shoppers in visiting Seoul so that we won't easily get penalty for excess check in baggage.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank LouisaHa811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NineTree, 제너럴 매니저 at Nine Tree Hotel Myeong-dong, responded to this reviewResponded 7 November 2013

Warm Greetings from Nine Tree Hotel Myeong-dong.

We are most grateful to you for the comment and also we'd like to thank you for staying with Nine Tree hotel Myeong-dong.
Always wait for good advice with mind-set to make you sure comfortable, cheerful and creditable.
Hereafter, whole staff at our Nine Tree hotel Myeong-dong will offer better services to our dear guest.
I'm asking you to be unchanged affections and unstinted praise to our hotel. Thank you.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2013

Great location with many cosmetic shops and restaurants surrounded. It was unexpected quiet at night although staying in such popular area.
Service in here was fair, I informed the hotel directly that this was my honeymoon trip and requested them to do some special arrangement for us - nothing offered during our stay... We have been stayed for 6 nights, one in twin room and 5 in double room, we found that the twin room was even a bit larger and nicer, especially the shower in my double room 802 was leaking.
Moreover, this hotel suddenly switched off the central air-con in our second night due to the cool weather but we haven't been notified. Also, the room amenities are very limited, it was such inconvenient that guests were required to approach to reception to get the toothpaste and shaver. Understood that this is a business hotel but the service was quite robotic, we couldn't image that their supervisory staff (who wearing set of suit) didn't greet guest while we were passing by.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NineTree, 제너럴 매니저 at Nine Tree Hotel Myeong-dong, responded to this reviewResponded 7 November 2013

Warm greetings from Nine Tree Hotel Myeong-dong.

We would like, first of all, to express our deep gratitude to you for staying at the Nine Tree hotel & also the matter was brought out attention to have an appropriate action

At first,We would like to apologize for the unpleasant experience during the stay. As a manager we were ashamed and also it was very embarrassing for all Nine Tree staff members that the management just ignores our guest who were visiting our hotel.

Secondly, it was also to be regret that you couldn't satisfy our facilities.
We would like to express our sincere apology again regarding the inconvenience during your stay however as a newly opened hotel, we still have few things to be improved which is including
air-conditioning. Even though there is no other problems on our facilities but we think we need to accumulate some more experience to operate the hotel facility well.
Soon we believe that we will improve our ability to operate hotel facility.
We know that nothing is perfect and even the most advanced technology today is only close to perfection. We were recently reminded of this fact regarding air-conditioning. And please be assure that we always look forward to and are much encouraged by friendly advice such as yours and that you will find a tangible improvement on your next trip on Nine Tree hotel

Thank You

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