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“Great place!” 5 of 5 bubbles
Review of Hotel Icon

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Hotel Icon
Ranked #97 of 468 Hotels in Seoul
Certificate of Excellence
Los Angeles, California
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place!”
5 of 5 bubbles Reviewed 31 July 2014 via mobile

It is like staying with friends...Mr. Baek & Mrs. Jeong were wonderful and very generous. The room was clean and in a great location to a variety of train stations. Close to a number of tourst attractions. Highly recommended. If we have the chance to return to Seoul, we will definately stay here. Nice to have breakfast included.

Stayed July 2014, travelled as a couple
Helpful?
Thank Val H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IconSeoul, Owner at Hotel Icon, responded to this review, 10 August 2014
Dear Val H

We very much appreciate your comments regarding your stay at the Hotel Icon.
I am extremely glad to hear that you had nice staying with us.
We will continue to provide most warm, caring and personalized service to our guests.
Once again thank you very much for choosing the Hotel Icon and taking the time to leave a warm review.
I extend the very best wishes and hope that we will have the pleasure of welcoming you back to the Hotel Icon in the near future.

Best regards,
Hotel Icon / C.E.O. Eun-Gyo Jung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

346 reviews from our community

Traveller rating
    191
    98
    32
    17
    8
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Surf City, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

My wife and i stayed here in may 2014 and it was the perfect hotel for us. The room was small but we were in it so little that it did not bother us at all; there is so much to see and do in seoul within walking distance of the hotel. The owner was extremely helpful. We asked him to recommend a restaurant and instead of just pointing us to one he walked us 2 blocks to a great local restaurant, introduced us to the owner and even suggested what to order. BTW, the meal was excellent, authentic cuisine. There was even a modest continental breakfast included at no charge that we had not expected. We asked the owner if he could call us a taxi the next day to go to inchon international airport and instead he suggested we take the airport express bus that stopped just 2 block from the hotel and save a bundle of money. He even drove us the 2 blocks. The hotel is on a small quiet side street and when arriving at the hotel our taxi driver had a difficult time finding the hotel so make sure that you have the name and address printed in korean with telephone number in case the driver needs to call. But overall a great price performer and we would definitely stay at the hotel icon again!!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ed t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IconSeoul, Owner at Hotel Icon, responded to this review, 10 August 2014
Dear Ed T

We thank you for your kind and valuable comments which are highly appreciated.
We are extremely happy to read that you had a wonderful time with us.
We strive to achieve the highest level of quality services and experiences and will continually put forth our best endeavor to provide exceptional experiences to our guests.
We would like to thank you again for choosing hotel Icon as your accommodation.
We sincerely appreciate your effort to write fabulous review on the Tripadvisor.
I hope your previous stay and experience will bring you back to our hotel.

Best regards,
Hotel Icon / C.E.O. Eun-Gyo Jung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 26 July 2014 via mobile

I can't say I was overly impressed with the hotel Icon, it's very small hard to find and not exactly the cleanest or nicest hotel I've visited.
The instructions of how to get to the hotel from the airport had us lost within minutes but thanks to the locals we finally found this little hotel stuck around the back of a building site. Not too much of an issue.
I did wonder why it was such a low price to stay at the Icon but now I understand.
WiFi in the room...... If your lucky and I even tried talking to the receptionist but all I got was a phone handed to me and some person on the other end saying it was not the fault of the hotel.
The room! It was old and not the cleanest, I found hair on my bed and the bathroom was just old.
Location wise it was ok once you find it.
I would class it as a low cost low budget hotel. Nothing special at all.

Stayed July 2014
Helpful?
2 Thank Trev_n_Leesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IconSeoul, Owner at Hotel Icon, responded to this review, 9 August 2014
Dear Trev n Leesh

Thank you very much for your valuable comments with the deep interest.
I am sure that this valuable feedback will improve the quality of our services.
If I had had a chance to meet you during your stay at our hotel, you would have received some special services.
We will continually put forth our best endeavor to provide our guests with great service even though our hotel is low cost low budget hotel.
Thank you again for your precious comments

Best regards,
Hotel Icon / C.E.O. Eun-Gyo Jung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montrose
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

Unprepossessing exterior but well placed for some of the most impressive sights of Seoul. Room was clean though not large. Great hospitality from owner and husband who couldn't have been nicer. Look for the Ibis hotel which is tall and close by, when you are trying to find it. Thoroughly recommend!

Room Tip: Room was fine. Handheld shower in bathroom. Remember to move the toilet paper and your clothes to...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Angel93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IconSeoul, Owner at Hotel Icon, responded to this review, 18 July 2014
Dear angel93

We very much appreciate your comments regarding your stay at the Hotel Icon.
We strive to achieve the highest level of quality services and experiences and will continually put forth our best endeavor to provide exceptional experiences to our guests.
Thank you again for your great attention on our hotel.
Once again thank you very much for choosing the Hotel Icon and taking the time to leave a warm review.
I extend the very best wishes and hope that we will have the pleasure of welcoming you back to the Hotel Icon in the near future.

Best regards,
Hotel Icon / C.E.O. Eun-Gyo Jung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 July 2014 via mobile

This hotel is the best place to stay, with the best price you will get what you need or even more...the owners of the hotel are very friendly and easygoing, as this was our first journey, they have helped us a lot... I am sure that next time I will stay in Hotel icon...

Stayed June 2014, travelled with friends
Helpful?
2 Thank Aizhan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IconSeoul, Owner at Hotel Icon, responded to this review, 18 July 2014
Dear Aizhan

Your kind and valuable comments are greatly appreciated to us.
We are extremely happy to read that you had a wonderful time with us.
We will continue to provide most warm, caring and personalized service to our guest.
We would like to thank you for choosing hotel Icon as your accommodation
I hope your previous stay and experience will bring you back to our hotel.
Thank you for taking the time to share your review on Tripadvisor.

Best regards,
Hotel Icon / C.E.O. Eun-Gyo Jung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 8 July 2014

We stayed twice during our trip, both for 3 nights.When researching it seemed to be one of the cheapest around and were not disappointed. Rooms were clean, comfortable. Not big but we don't need big. Free wifi in the rooms. The staff and management were friendly and helpful. Location was great. Close to Insadong and street food. There is a nice little rooftop garden which we appreciated as alfresco opportunities seem very limited in Korea. We did have difficulty finding the hotel as we had no address written in korean and though quite a few people tried to help us we got quite lost. Main roads and the roads that run off have the same names which confused us until we understood that laneways are called 'gil' and are numbered. In the end if you look for the Ibis hotel you will find Hotel Icon right behind it. Breakfast was self serve and there was cereal, toast, pastries, cup noodles and coffee or tea. There is construction going on next door but we were not bothered by it. We were very happy.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Paule S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IconSeoul, Owner at Hotel Icon, responded to this review, 18 July 2014
Dear Paule

We very much appreciate your comments regarding your stay at the Hotel Icon with deep interest.
I am extremely glad to hear that you had nice staying with us.
Thank you very much for your high value on convenient location and good price.
And your detailed comment will be very helpful to other people.
We sincerely appreciate your effort to write fabulous review on the Tripadvisor again
It would be appreciated if you could kindly give us another opportunity to welcome you again in the future.

Best regards,
Hotel Icon / C.E.O. Eun-Gyo Jung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

17 of us stayed in the hotel and we left feeling thankful and grateful for their great hospitality.

- One of our friend had a bad leg attack and couldn't walk. Lady boss kindly blessed us all to proceed with our plans for the day as she brought my friend to the hospital for and waited few hours for checks and test. Amazed!! She even cook a meal for my friend back in the Hotel. Double Amazed!!!

- Each of our rooms is served oranges when we were there. Unexpected surprise from a budget hotel. Beautifully printed thank you notes delighted us in our stay.

- The room is cosy for the cold winter stay. Very heated floor is such a bonus to dry our damp clothes.

- Heated hard bed was perfect for me as I have back problem. I slept like a baby. Heat provide good blood circulation and firm bed is a good support. Remember to more water as quite dehydrating.

- Near the subway and accessible to usual touristy places. We went to a 100 yr chicken ginseng shop that is few stops away.

- The convenient store nearby is useful for drinks and snacks that our children enjoyed during the stay.

Thank you Mr & Mrs Icon, we truly experience world class hospitality at your Hotel.

17 of us from Singapore

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Nancylim16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IconSeoul, Owner at Hotel Icon, responded to this review, 6 July 2014
Dear Nancy Lim

Thank you very much for your kind and wonderful comments with the deep interest.
We are extremely happy to read that you had a wonderful time with us
I am sure that this valuable feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We strive to maximize guest satisfaction by providing warm and genuine service.
We will continually put forth our best endeavor to provide our guests with great service by showing proactive attitude.
I hope your previous stay and experience will bring you back to our hotel.
We sincerely appreciate your effort to write fabulous review on the Tripadvisor again

Best regards,
Hotel Icon / C.E.O. Eun-Gyo Jung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Icon

Property: Hotel Icon
Address: 20, Samil-daero 32ga-gil, Jongno-gu, Seoul, South Korea
Region: South Korea > Seoul > Gwanghwamun / Jongno
Amenities:
Hotel Style:
Ranked #97 of 468 Hotels in Seoul
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Icon 3*
Number of rooms: 40
Reservation Options:
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