Beds were very comfortable, hotel situated in interesting 'old historical' Insadong area, view from room OK, very good facilities available (including hot bath, massage chairs in washing machine room, washing machines and dryer, kettles in room, gym etc). However there was a big problem with some hotel clients smoking in their rooms, when it was supposed to be a non-smoking room in non-smoking hotel. Some people had their doors open to let the smoke out into the corridor. I strongly suggest that hotel staff have to check and walk along each floor during evening times (a few times between 6-10pm) to check that hotel patrons are not smoking, and to please remind people when they check in that it is a non-smoking hotel and where they can smoke if they want to (ie outdoor area). Another issue (but not major issue) is that it would be good if the hotel staff can let people know when they check-in about the free hotel bus shuttle service which goes to different parts of Seoul and/or to make this more obvious by a leaflet/sign in the room. We didn't know about this until we had checked out of the hotel. Other than the smoking issue, I enjoyed my stay at the hotel.
- Official Description (provided by the hotel):
- Located in the heart of Seoul at Insadong, which famous for its traditional aesthetic, antique shops and art galleries, ibis Ambassador Seoul Insadong offers comfortable and affordable accommodation. It is near the shopping, entertainment and cultural districts of Gangnam and Gangbuk and is close to the KTX and local train stations. The hotel features a café, bar, restaurant, 3 meeting rooms, parking and complimentary WiFi. ... more less
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