Although this hotel is only rated 4 star, it is excellent in most areas. I had a double for 1 person. The room was spacious, at a high floor and good view as I requested. The room and bathroom are extremely clean. The location is very convenient. Although the hotel is not at the front of the street it is across the street from Myendong, the busiest shopping district and a few steps from the subway. The hotel is also at walking distance from big department stores and popular markets. The service was prompt and excellent.
One time my credit card felt in the crack behind the desk which could not be moved out. I called the Front desk. Immediately 2 persons were sent in. They used a screwdriver to remove the nails and moved the desk out to get my credit card. They came very promptly, were very polite and did everything they could to resolve my issue. Another time I had issue with a cab driver who took me back to the hotel. Since most people do not speak English, I had a hard time communicating with the cab driver. The hotel person at the door helped me resolve the issue. The only issue was that the hotel did not let me use the pool and spa as they are only for MEN and I am a woman! I expect the hotel to state that limitation on the website to make it clear to everyone. I booked the hotel because of the pool and spa that the hotel advertised. I was very disappointed by that fact.
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- Also Known As:
- Pacific Hotel Seoul