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“No frills hotel with excellent service staff”
Review of Namsan Hill Hotel

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Namsan Hill Hotel
Ranked #183 of 536 Hotels in Seoul
Reviewed 26 May 2014

Stayed here for 4 nights. Decided on this hotel mainly because of hotel location and price. Very value for money, hotel is cosy and clean with sufficient amenities.

Location is excellent, within walking distance from to Namsan park, seoul tower, lotte mall, shinsegae and the city centre. If you're game, you can also walk to gyeongbokgung palace, Jogyesa Buddhist Temple and bukchon hanok village. Lots of grocery shops, family run restaurants and convenient stores around the hotel as well. AND a freight company just opposite the entrance. Very useful for shopping fanatics.

Excellent hotel staffs who were ever ready to help us with translation or finding a particular korean clothing label. One of the managers even went to the extend of helping with us carry and communicate with the freight company so our goods get back home on time. To end our stay on a high note, a complimentary shuttle to Seoul station when we ended our stay.

Will def stay at this hotel the next time I'm back.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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2  Thank Sarahnah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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34 - 40 of 77 reviews

Reviewed 16 May 2014

NamSan Hill Hotel had no reviews on Trip Advisor when we booked it, but it was built only six months ago and was promoted as a 3-star hotel on other sites, so we decided to give it the benefit of the doubt.

NamSan was very difficult to find. Per the hotel's email instructions, we took Airport Limo Bus 6015 from Incheon Airport to the Namdaemun Market stop and then looked for a taxi stand. Unable to find one, we lugged 150 pounds of bags along bumpy sidewalks while trying to hail a taxi. Two drivers didn't recognize the hotel name and didn't speak English, so they wouldn't take us. We were starting to panic when, finally, a third driver from International Taxi (specializing in foreign language taxi service) had pity on us. He was going on break, but we looked so lost that he waved us over.

Even with the hotel address in hand, the driver had to phone dispatch for assistance in locating NamSan. We were only about a mile away, but it's in an obscure local neighborhood, and you can only get there via a one-way, winding, narrow road.

Upon arrival we were surprised to see another hotel directly across street that we'd considered booking, which had very good reviews on Trip Advisor. But they had nothing available except basement rooms without windows, so we passed. Turns out it didn't matter whether we had a window because the view from our 4th floor room at NamSan was of grungy roofs and electrical wires.

We had some difficulty getting from the taxi into the lobby. The hotel entrance has three steep steps on the right and a very steep ramp on the left, rising from the road to the door. While wrestling our luggage up, we wondered if we'd actually tumble backward, until a hotel employee saw us struggling and rushed to our assistance.

Check in was friendly and uneventful, though the desk clerk spoke limited English. He couldn't answer basic questions about points of interest in Seoul.

We were surprised when we opened the door to our "Deluxe Double" room. The entrance hall is barely wider than the door. A 4x7 bathroom adjoins the hall, and a 16 ft x7 ft area contains everything else. The 'king' bed advertised is actually a queen bed, tucked into one side of room. You have 12 inches space on each side of the bed to maneuver. An obese guest would have difficulty getting in and out.

The mattress is extra firm and rests on a hardwood base. There's no box spring. Hubby couldn't get comfortable and didn't sleep well at all. You can choose a large firm pillow or smaller firm pillow.

Decor is mundane - all beige on brown. Floor-length brown curtains cover half the exterior wall and are way too overbearing for the room. They intrude on your 12 inch space on one side of the bed. Since the window is only 3 ft x 4 ft, I have no idea why they hung 8 x 8 curtains. And they're not even room darkening, so you don't sleep late.

Yes, we've stayed in smaller rooms in a pinch, but they weren't promoted as Deluxe Double rooms. This isn't Deluxe. It's a basic room.

You're provided one room key, and the power goes off the instant you pull the key card from the power slot on the wall (no delay), so it's difficult getting in and out of the room in the dark.

The room is quiet enough. Even located next to the elevator we heard no hall noise. But since we had to keep the window open for the smell (more later), we heard construction noise nearby early each morning.

Opposite the bed is a large flat screen TV on the wall. You need eagle vision to see 16 feet across the room. There's a tiny closet with mini-refridge. Two gratis bottles of water are provided daily.

There's no shower door or shower curtain, so the bathroom gets soaked when you shower. The shower has two nice showerheads and plenty of hot water. There is no tub.

Toiletries provided include shampoo, conditioner, bar soap, body wash, comb, wet wipes. There's no electrical outlet in the bathroom, so you can't shave or dry your hair. Towels are small and thin. There's no full length mirror. Slippers are provided, but they were far too small for Hubby and too narrow for my feet.

The room smelled fine when we arrived, but later we began to notice a faint sewer odor. We covered the shower drain with a towel and kept the door closed to try to minimize the odor. By day three, the stench was so strong we had to keep the window open in 55 degree temps. And the outside breeze brought us the smell of fish cooking in the neighborhood below. Talk about aroma overload !

A hair dryer hangs in the closet and is plugged into an electrical socket there. Try drying your hair in the closet! A water kettle is provided, but no coffee or tea.

Furniture includes two teeny night stands and a tiny wood table with 2 wooden chairs. You can't fit 2 laptops simultaneously on the table, and you can't sit for extended periods on the hard chairs.

One afternoon when it was pouring rain, we found out you can borrow umbrellas from the front desk. But after walking just one block from the hotel, one of the umbrellas blew apart, so we returned. Staying in we discovered that the TV offers only 3-4 English language channels, with nothing to watch.

Wi-fi is free, and the signal is good so, if you can manage somehow to get comfortable, you can spend hours on the internet if it's raining too hard to tour.

Air Conditioning is controlled via the TV remote, but the front desk clerk said it's only for AC, and not for heat. We didn't find any source of heat. You can also control the lights with the TV remote, or on a touch panel on one wall. Sometimes they worked and sometimes they didn't. We never did figure out which buttons go with which lights.

Complimentary breakfast is served for only 90 minutes, from 7:30-9:00 a.m. We didn't bother getting up to eat after the first morning. Instant coffee is served in miniature paper cups so thin that you need two, or you'll seriously burn your fingers. The breakfast 'buffet' includes sugar-ade juice, white toast with butter/jam, dry cereal options including cocoa puffs and sugar flakes, pineapple that tasted canned, lukewarm scrambled eggs, meat or fish, and items I couldn't eat first thing in the morning like lettuce salad and a couple of noodle-meat-vegetable concoctions.

The upside is that the hotel is located a 10-minute taxi ride from some good tourist attractions, like N Seoul Tower and the Sky Cable, or Myeongdong.

NamSan Hill Hotel isn't a 3-star hotel. It might merit 2.5 stars if they did something about the sewer smell. I'd never here again.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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4  Thank FancyFree55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

The hotel was new and the rooms were clean, although very small . The hotel itself is located close to the Seoul tower, excellent shopping and the subway. Getting there is a bit tricky as it is on a back street which the taxi did not know or have on his GPS.

Advertised as a 3 star hotel and at a very high nightly rate of almost $100/nite, the hotel served a very simple and basic breakfast . The hours were short, only from 730 am -9 am . There was no coffee or tea available in the room
The bathroom was large enough however there is no curtain or window separating the shower from the toilet area so water was everywhere. As well, not sure if there was a plumbing issue, but there was a continuous putrid sewer smell which caused us to keep the door closed and hold our noses when in the toilet

The staff was friendly but with little English ability. If not for a very n ice taxi driver recommending the sites and places, we would have been left to google or phamphlets to find our way

After reading other reviews and the advertisement, would have to rate this hotel a 1 star rather than a 3

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Dglazier11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

I could not find this hotel on TripAdvisor and was apprehensive if I should go ahead with the booking. Am glad that I did.

Stayed at Namsan Hill Hotel between 13 April 2014 to 18 April 2014. Room was extremely neat and comfortable stocked with a mini fridge and kettle. The complimentary breakfast was quite good. As a vegetarian I could only eat congee rice, cereals, bread, butter, jam and fruits. The non-vegetarian spread looked good too.

The hotel is located quite close to the Hoehyeon Subway (Exit 1). However, you will be lost the first time you visit as it is not on the main road. The staff at Namsan Hill Hotel were very helpful in ensuring that our stay was comfortable. The hotel also provides maps and guides for sight seeings which was really helpful in terms of navigating our way in Seoul. Major markets such as Namdaemun and Myeong-dong are close-by too!

I highly recommend this hotel.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank jan_narasimhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2017 via mobile
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Stayed: November 2017, travelled solo
Thank Małgorzata D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2017 via mobile
Google Translation

Stayed: September 2017, travelled with friends
Thank Chen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2017 via mobile
Google Translation

Stayed: June 2017, travelled with friends
Thank Mstsmk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Namsan Hill Hotel

Address: 35, Sogong-ro 3-gil, Jung-gu, Seoul 04633, South Korea
Region: South Korea > Seoul
Hotel Style:
Ranked #183 of 536 Hotels in Seoul
Price Range: £43 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Namsan Hill Hotel 3*
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