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“Very good hotel”

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Dusit Thani LakeView Cairo
Ranked #16 of 137 Hotels in Cairo
Athens
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Very good hotel”
Reviewed 6 August 2011

This hotel is very new. The facilities of the hotel were brand new and very impressive.
The room was spacious and luxurious. The service was very good.
An excellent experience in general.

  • Stayed September 2010, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MikeAth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,120 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (185)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 August 2011

The Dusit Thani is based in New Cairo, away from the hustle of Downtown and surrounding areas. Only a year or so old, the building is impressive. The rooms are beautiful and very large. There are a choice of good restaurants although the food is not fantastic and overly-priced. Excellent infinity pool, great gym facilities and staff are very welcoming. Would definitely stay again!

  • Stayed July 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MAYAHEAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 July 2011

A simple hotel with very modern rooms, little far from town

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank K-ElShayeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
133 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 28 July 2011

Stayed there three nights for business and the hotel was very good. It is in a new area of Cairo and lots of construction all around - did not disturb me but just to let you know. You are not within walking distance of anything - need a car - was OK for me. Close to my business. Rooms were large, well appointed and everything worked very well. I had a balcony overlooking the "lake" - this is a small lake inside the hotel grounds but still nice. I ate in the hotel and the food was good but not exceptional.

Room Tip: Get a room facing pool or lake - outside facing rooms face building work.
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  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Mick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 June 2011

We stayed there for 1 night because my sister was getting married very close by; it was a great stay. My whole family spent the night and everyone was happy to have stayed there.

On to the specifics:
- Rooms: Very clean, modern style furbiture, very tidy, comfy king-size bed, nice LCD screen tv, storage places were more than enough for our clothes, in-closet safe was a piece of cake to program, open and close. Bathroom was very nice, having both a shower & a tub. Only 2 complaints were; the shower drain in our room was a bit slow. In my father's room, the A/C was not working. Within 15 mins of calling, someone from Engineering was knocking on the door and promptly fixed the problem. Otherwise, every other room was in perfect condition (we were booked in a total of 15 rooms)

- Pool: Excellent! Clean, very well organized, curtuous, tentative staff... it's really very good. Jacuzzi was also excellent. Iced, complimentary drinks were served as soon as we arrived; the contents of which were explained by a curtuous pool attendant.

- Breakfast: Open buffet with a large variety of eastern & western foods to cater for every taste. Every single person in my extended family found something that they loved in the buffet.

- Staff: Outstanding; they were friendly, addressed each one of us by name and were extremely helpful. Readily, getting out of their way to make our stay a nicer one.

- Parking: There's a complimentary valet, if you need to park. You are also welcome to park the car yourself in the hotel's attached parking. Either option is very easy, free & efficient.

As you can probably tell by now, we really enjoyed our stay. It's really very nice. The only downside to the hotel is the fact that it's located 15 - 20 mins away from downtown. If you'll stay there, make sure you arrange for transportation, I'm sure the friendly concierge will be more than happy to help you with that.

Best of all, their prices are excellent. Not cheap by any means, but almost half of what you'll pay at any of the surrounding hotels to get similar service.

Room Tip: Just ask! That's really all you need to do.
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  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank amrrashad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, Connecticut
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 22 June 2011

I was here for a business trip for a week and I was amazed by this hotel from its grand lobby , exotic pool, nice appointed rooms and excellent service. Actually I do not have any negative comments. All the staff from the front desk (they have a Thai speaking staff), to the restaurant to the pool, to the room service & housekeeping were all accommodating and pleasant.

My room has the pool view and it was amazing at night. Also the bathroom has a glass division to the bedroom wherein you will be able to see the TV outside and hear the sound piped in to the bathroom. You can close the transparency by pulling down the rubber curtain. Nice!

The hotel is located at New Cairo which has the technology park and plush subdivisions. Although a bit far from the main city and the pyramids, it is quite near the airport. I love the exclusivity of the hotel.

  • Stayed July 2010, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kielwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 13 June 2011

We stayed for a weekend, giving the hotel a second try after a disappointing first stay. This COULD be a fabulous hotel, and it certainly is a beautiful property with a well thought-out pool area.

Beneath the surface appearance there is a lot of work to do with regards to service (notably I don't include the restaurant and catering staff in this comment).

A pre-booked check-in took an hour waiting in the lobby; room service were 2 hours later with an order booked first thing in the morning for a specific time later that evening; rules seem to be applied to different guests - in particular if you are booking a suite you have free rein to annoy other guests by playing your own music at the pool (conflicting with the existing music), bring glass bottles of spirits to the pool and generally kick up a fuss. Don't try any of these things if you are just booking a deluxe room - you'll be swiftly reprimanded and reminded of the rules.

The bed provided a horrible night's "sleep", one side had a body-shaped hole, something akin to sleeping in a hammock - bizarre considering this is still a "new" hotel. Aesthetically the rooms are beautiful, but not if the compromise is a low quality mattress. The complaint about the bed, which is pretty significant given this is a hotel - was met with a "maalesh - hopefully your next stay will be better".

Overall this is an unfinished 5-star hotel that has been in the "soft-launch" period for far too long while still accepting 5-star prices for under par services.

On a plus side the restaurants are good - Ruen Thai in particular, and the Friday Brunch selection in the Branzino restaurant is exceptional.

I emailed my thoughts to the hotel manager via their website and as yet it hasn't been replied to or even acknowledged - maybe he will read it here.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank CairogalUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dusit Thani LakeView Cairo

Property: Dusit Thani LakeView Cairo
Address: El Tesseen St, Fifth Settlement | New Cairo, Cairo 0000, Egypt
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Cairo
#7 Family Hotel in Cairo
#10 Romantic Hotel in Cairo
#15 Business Hotel in Cairo
#16 Luxury Hotel in Cairo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Dusit Thani LakeView Cairo 5*
Number of rooms: 449
Official Description (provided by the hotel):
Strategically located in the New Cairo district in close proximity to major local attractions. The surrounding area is resplendent with waterfalls, broad tree-lined avenues and sparkling lakes and streams, a mere 20 minutes from Cairo International Airport, and linked by the expressway to the world-famous pyramids of Giza. The hotel offers a total of 449 spacious guest-rooms, a range of dining and entertainment options and recreational facilities, in addition to the tranquil Devarana Spa (opening soon). Dusit Club lounge, Dusit Gourmet and Thai culinary experiences are among the unique features of Dusit Thani LakeView Cairo. The magnificent 1,674 square-metre pillar-less LakeView Ballroom is a fully equipped setting accommodating up to 1,500 guests, in addition to its remarkable terrace that takes up to 400 guests; while the Dusit ballroom and 16 function rooms enjoy natural daylight and are supported by a business centre and pre-function foyer. Other 4 breakout rooms are set to accommodate smaller meetings and events. ... more   less 
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Also Known As:
Dusit Thani Lakeview Cairo Hotel Cairo

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