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“our stay in Dusit”

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Dusit Thani LakeView Cairo
Ranked #15 of 138 Hotels in Cairo
Cairo, Egypt
Level 1 Contributor
4 reviews
3 hotel reviews
“our stay in Dusit”
Reviewed 15 February 2014

we had an excellent expirience celebratig valentine's night at Dusit Thani, super friendly staff,lots of great surprises ,even when i got sick & was just asking about nearest drug store they provided me with medication immediatly & free of charge,pool was heated,room was amazing with path tub full of flowers,food is perfect with lots of varities.... we would recommend as an excellent escape for a couple,my only regret is that we didn't try couples massage but we will try it in our next visit.

Room Tip: choose a pool view room
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Dina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, 16 February 2014
Dear Ms. Dina,

I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

On behalf of Dusit Thani Lake View Cairo Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,173 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Cairo, Egypt
1 review
Reviewed 12 February 2014

We spent a great Friday brunch last week and it was really amazing. Me and my husband enjoyed so much the quality of food and service in the Bronzino restaurant. Also what made me basically had fun is my daughter get very much entertained through the beautiful and interesting team members who come to make many lovely activities to the kids.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, 13 February 2014
Dear Mrs. Sara,

I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

On behalf of Dusit Thani Lake View Cairo Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 February 2014

Great hotel. Really took me by surprise. The atmosphere is great, with all the waterfalls the fountains and the scented spaces.

The staff is very inconspicuous and very helpful when needed.

The main pool is heated.

We arrived early and checked in immediately at no extra charge.

A little tip is that they charge for the parking about 85 EGP/night, bit it's fairly easy to park outside if you like.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mzedanh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, 10 February 2014
Dear Mr. Zedanh,

I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

On behalf of Dusit Thani Lake View Cairo Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo
1 review
Reviewed 9 February 2014

Dusit is a great hotel to stay in. the staff and management are willing to go out of their way to make you satisfied. The room design is modern and simple. rooms are spacious. its a great place to stay. Management listens, so if you encounter any unsatisfying experience, make sure to make it known, they'll do their best to accommodate it for it.

Room Tip: Our second room wasnt as clean as the first room we booked. it was dusty but we informed the hotel...
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Dusit Worldwide Co. Ltd

Helpful?
Thank Mennatallah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, 10 February 2014
Dear Ms. Mennatallah,

I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

On behalf of Dusit Thani Lake View Cairo Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 6 February 2014 via mobile

The hotel was a mind blower, we enjoyed the atmosphere and the food was fanatastic.
The service was great
We enjoyed every moment
I will recommend the hotel to all my friends and family.
The kids enjoyed the pool
The atmosphere was very friendly and we all had fun
I recommend the hotel to all my friends

Stayed January 2014
Helpful?
Thank Karim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, 9 February 2014
Dear Mr. Karim,

I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

On behalf of Dusit Thani Lake View Cairo Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thatcham
Level 6 Contributor
156 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 31 January 2014

Indeed the best place I have stayed, is a "normal" 5 star hotel resort that you may find in manila/thailand etc, the real special thing is the staff, here they can teach one thing or 2 to the Sofitel manila just to name one, staff is nice, corteous but not over the top, always at you, Finally I have found a place where concierge/reception actually works, transfer was seemless. both way, extra care was taken even to help me getting out from security etc, little problem with aircon was fixed straight away, no need to ask twice, same as departure transfer, asked once, answer was done, and there it was done indeed!!
top marks, Swimming pool is actually heated, not just as most hotel where they only say that in the brochure, nice and warm pool, the website unfortunatly doesn't do this place justice, when actually there it is much better then on the web.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cry70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, 2 February 2014
Dear Valued guest,

I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

On behalf of Dusit Thani Lake View Cairo Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nicosia, Cyprus
Level 5 Contributor
78 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 January 2014

SUch a great hotel, but spoiled by very poor check-in experience. Check-in staff gave me no attention, dealt with me without a smile or a welcome, got my reservation wrong, didn't charge my room key correctly, said the room was non-smoking but it wasnt, etc. But the hotel itself was great - room was large and comfortable, excellent bathroom, strong internet, tv ok but not good choice of channels. Excellent breakfast buffet, and both restaurants very very good. Strange gym in difficult location, but quite well-equipped

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, 30 January 2014
Dear Mr. Peter,

I would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

I highly apologize for the inconvenience occurred during your respected stay.

On behalf of Dusit Thani Lake View Cairo Team, We would like you to kindly give us the future opportunity to better enhance your stay that we do promise to be up to your satisfaction.
All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,

Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dusit Thani LakeView Cairo

Property: Dusit Thani LakeView Cairo
Address: El Tesseen Street | City Centre, Fifth Settlement, New Cairo, Cairo 11835, Egypt
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Cairo
#7 Family Hotel in Cairo
#10 Romantic Hotel in Cairo
#15 Business Hotel in Cairo
#15 Luxury Hotel in Cairo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Dusit Thani LakeView Cairo 5*
Number of rooms: 449
Official Description (provided by the hotel):
Strategically located in the New Cairo district in close proximity to major local attractions. The surrounding area is resplendent with waterfalls, broad tree-lined avenues and sparkling lakes and streams, a mere 20 minutes from Cairo International Airport, and linked by the expressway to the world-famous pyramids of Giza. The hotel offers a total of 449 spacious guest-rooms, a range of dining and entertainment options and recreational facilities, in addition to the tranquil Devarana Spa (opening soon). Dusit Club lounge, Dusit Gourmet and Thai culinary experiences are among the unique features of Dusit Thani LakeView Cairo. The magnificent 1,674 square-metre pillar-less LakeView Ballroom is a fully equipped setting accommodating up to 1,500 guests, in addition to its remarkable terrace that takes up to 400 guests; while the Dusit ballroom and 16 function rooms enjoy natural daylight and are supported by a business centre and pre-function foyer. Other 4 breakout rooms are set to accommodate smaller meetings and events. ... more   less 
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Also Known As:
Dusit Thani Lakeview Cairo Hotel Cairo

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