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“The heaven on earth”

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Dusit Thani LakeView Cairo
Ranked #15 of 138 Hotels in Cairo
Cairo, Egypt
Level 2 Contributor
5 reviews
4 hotel reviews
“The heaven on earth”
Reviewed 3 May 2014

Really it was a perfect experience like every time I go there cause everything and every one is more than perfect and I really feel that I am in my home and I feel that I am in heaven every place there is more than beautiful and the stuff is helpfull and the food is excellent and I really I feel that I want to stay there all my life

Room Tip: Pool access
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Dusit Worldwide Co. Ltd

Helpful?
Thank Sesooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, 4 May 2014
Dear Valued guest,

I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

On behalf of Dusit Thani Lake View Cairo Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,173 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Dubai, United Arab Emirates
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 3 May 2014 via mobile

I love the hotel cause I am repeat guest ,I usually come every month. I had once a complain and I found very high care from everyone concerned and also the staff are very helpful. I feel home in the hotel. I do care about details and big part of hospitality to feel that I am treated with care and respect. Thank you for that.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ahmedlll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, 4 May 2014
Dear Mr. Ahmed,

I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

On behalf of Dusit Thani Lake View Cairo Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 27 April 2014

I did a wonderful romantic dinner for my fiancé and we were very happy from the service, atmosphere, and food. They handled every thing from A to Z, I really trust this hotel in everything and they really made our day. I want to especially thanks mr. Wael farag room service manager for his support and creative ideas.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ahmed F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, 28 April 2014
Dear Mr. Ahmed,

I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

On behalf of Dusit Thani Lake View Cairo Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2014

Everythings is fine except pool side bar...

They charged more than 40% taxes!
I understood 10% sales tax and 12% service charge.
What is E.N.T tax and 10% develop tax?
Even they charged 2 times for E.N.T taxes.
I paid totally EGP 100.71.
Is that possible?
That's why i asked to reception they don't know and explain to
me, this is normal.
Beware~!!!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Dusit Worldwide Co. Ltd

Helpful?
Thank Mingu K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, 27 April 2014
Dear Valued Guest,

I would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

I highly apologize for the inconvenience occurred during your respected stay.

On behalf of Dusit Thani Lake View Cairo Team, We would like you to kindly give us the future opportunity to better enhance your stay that we do promise to be up to your satisfaction.
All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,

Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2014

I was staying for a week and felt very safe. Since it was somewhat large enough, managed to have my Morning, Evening walk within the property. Staffs are very friendly and it was a very good gym, swimming pool. Most of the rooms were pool view or facing greenery.

1) Breakfast menu was the same all the days
2) Though everybody in the resort was working towards giving pleasant stay, there was a unpleasant event when having lunch on the last day

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thinakaran M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, 27 April 2014
Dear Mr. Thinakaran,

I would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

I highly apologize for the inconvenience occurred during your respected stay.

On behalf of Dusit Thani Lake View Cairo Team, We would like you to kindly give us the future opportunity to better enhance your stay that we do promise to be up to your satisfaction.
All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,

Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 April 2014

We had a one bedroom apartment in this lovely hotel for over a year ! Our home away from home . Lovely impressive lobby , excellent club lounge , heated pool . Close to the airport and staff that cared . Sure beats hassles of renting an apartment as repairs or complaints were attended too quickly and efficiently

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Dusit Worldwide Co. Ltd

Helpful?
Thank Ida G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, 27 April 2014
Dear Mrs. Ida,

I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

On behalf of Dusit Thani Lake View Cairo Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
1 review
Reviewed 22 April 2014

I went to make a surprise party for my fiancée and I decided to make it at Dusit Thani hotel at new Cairo because I know this place very well and it has such a romantic view so I have met mr. Wael Abdalah the manager of the room service to arrange the party and it was more than great my fiancée was very happy and the food was delicious and we loved the place such a romantic place

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ahmedhafez200000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTLCairo, General Manager at Dusit Thani LakeView Cairo, responded to this review, 27 April 2014
Dear Mr. Ahmed,

I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback.

On behalf of Dusit Thani Lake View Cairo Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.

All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo.

Warmest regards,


Ahmed El Hady
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dusit Thani LakeView Cairo

Property: Dusit Thani LakeView Cairo
Address: El Tesseen Street | City Centre, Fifth Settlement, New Cairo, Cairo 11835, Egypt
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Cairo
#7 Spa Hotel in Cairo
#10 Romantic Hotel in Cairo
#15 Business Hotel in Cairo
#15 Luxury Hotel in Cairo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Dusit Thani LakeView Cairo 5*
Number of rooms: 449
Official Description (provided by the hotel):
Strategically located in the New Cairo district in close proximity to major local attractions. The surrounding area is resplendent with waterfalls, broad tree-lined avenues and sparkling lakes and streams, a mere 20 minutes from Cairo International Airport, and linked by the expressway to the world-famous pyramids of Giza. The hotel offers a total of 449 spacious guest-rooms, a range of dining and entertainment options and recreational facilities, in addition to the tranquil Devarana Spa (opening soon). Dusit Club lounge, Dusit Gourmet and Thai culinary experiences are among the unique features of Dusit Thani LakeView Cairo. The magnificent 1,674 square-metre pillar-less LakeView Ballroom is a fully equipped setting accommodating up to 1,500 guests, in addition to its remarkable terrace that takes up to 400 guests; while the Dusit ballroom and 16 function rooms enjoy natural daylight and are supported by a business centre and pre-function foyer. Other 4 breakout rooms are set to accommodate smaller meetings and events. ... more   less 
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Also Known As:
Dusit Thani Lakeview Cairo Hotel Cairo

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