Was transiting overnight in Cairo and booked a cabana room at the older Helipolis Fairmont (as opposed to the newer Towers). When we arrived, the clerk said he moved us to another room with terrace which had a more modern decor. Both were located poolside which I wanted. Turns out Cairo evenings in November are too cool for swimming but still enjoyed the atmosphere.
The hotel reception is outdated as were the lobby and hallway. The shopping and restaurants were a little outdated as well That being said, the service was typical Fairmont. Exceeded my expectations.
As this was my first night in Egypt I found it strange to go through a metal detector to go into the hotel. Turns out it is very typical in higher end hotels and restaurants all over Egypt.
We at at the Eygptian restaurant by the pool and the food and service were fabulous. As with all meals in Egypt there was way to much cutlery and stemware on the table. A little too formal and outdated to the modern Fairmont user.
One thing that was odd was noone at the hotel, including the business centre, knew anything about checking in online 24 hours before a flight. We had to pay to print our boarding passes as we just went to the Egyptair website and checked in online ourselves. Turns out this practice isn't popular in Egypt and when attempting to board a flight to Luxor the attended almost didn't let us on the plan as our printouts weren't normal boarding passes. Took some explaining but all well in the end.
In the AM my friend and I only wanted a piece of fruit for breakfast but the restaurant would have made us pay the full breakfast buffet price. There was a small coffee shop counter but try weren't open that early.
The hotel also offers a free airport shuttle which we utilized to get back to the airport in the AM. Would have used it on arrival but wasn't aware of this feature even though I had checked out the website several times.
The gym was very modern as well.
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- Also Known As:
- Fairmont Heliopolis Hotel Cairo
- Fairmont Hotel Heliopolis
- Fairmont Hotel Cairo
- Cairo Fairmont