We stayed here as part of a wedding party, and compared to other Cairo hotels, our experience here was very memorable in a good way. Check-in took just a few minutes, and our bags were sent up to our rooms promptly. Again, if you're familiar with Cairo hotels, check-in can take a very long time and bags often take their sweet time before reaching your room! The rooms were surprisingly spacious, as was the bathroom.
Upon our request for an extra bed for our daughter, we had a spring mattress and bedding brought in very shortly thereafter.
Room service was good, as were the various restaurants in the lobby that we tried out.
The service is what does it for this property, even though the building, decor and overall ambiance is superb. My mother needed a wheelchair several times throughout the weekend, and at every point in the large hotel where we asked for one, a wheelchair and porter were provided right away. Moreover, we were almost always offered a place to sit and rest until the wheelchair arrived. Amazing service, and a wonderful experience overall.
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- Also Known As:
- Fairmont Heliopolis Hotel Cairo
- Fairmont Hotel Heliopolis
- Fairmont Hotel Cairo
- Cairo Fairmont