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“great hotel”

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Fairmont Heliopolis
Ranked #12 of 139 Hotels in Cairo
Certificate of Excellence
Reviewed 15 June 2014

We have stayed there twice now and we stayed in a very spacious 2 bedroom suite with a living area. The service is always great and the rooms were spacious and we had 3 bathrooms. There was even a small kitchen with a full size refrigerator. The food was good and the quality of the hotel room was better than many hotels we have been to even in the US and Europe.

  • Stayed: December 2013, travelled with family
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Thank irenelizza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Heliopolis, responded to this reviewResponded 29 June 2014

On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above review. We are delighted to know that you had pleasant stay and that you liked our suites, services and amenities. At Fairmont Heliopolis & Towers, we always aim to turn our special guests’ moments into everlasting memories. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (767)
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393 - 399 of 767 reviews

Reviewed 3 June 2014

I am on crutches and was met inside the airport by the staff with a wheelchair. Escorted professionally to checkin and my wheelchair accessible room. The concierge organized breakfast delivery and luggage pick up with the wheelchair too. Staff are very friendly and speak excellent english. Wonderful Egyptian falafel sandwiches through room service, highly recommended!

  • Stayed: June 2014, travelled solo
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Thank Christstef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Heliopolis, responded to this reviewResponded 4 June 2014

Thank you so much for your above kind review. We are so glad to know that you had a pleasant stay and that you liked our staff and quality of service. We look forward to welcome you back very soon at Fairmont Heliopolis & Towers. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

I stayed here only for one night before heading off to Cairo airport for my flight back to the US. I was extremely impressed with the hotel overall, from the moment I stepped into the hotel, the customer service was excellent (drink at checkin, excellent english, very friendly staff).

Once you are inside the hotel, the number of restaurants available is truly incredible. They have everything from Egyptian, Thai, Indian, Italian and others I don't recall. There really is no reason to leave the hotel as the options are all very solid.

The room I had was very modern and very clean.

Overall, this is a very well done hotel and I would not hesitate to recommend it to anyone looking to stay near the airport. Top notch

Room Tip: The tower rooms looked to have a much better view, but even our deeply discounted room was very nice...
  • Stayed: May 2014, travelled with friends
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1  Thank B2258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Heliopolis, responded to this reviewResponded 4 June 2014

Thank you from the bottom of our hearts! We are truly overwhelmed and proud to announce that Fairmont Heliopolis & Towers have been awarded the TripAdvisor’s Certificate of Excellence award for 2014! Thank you to all our valued guests who continue to share their memorable experience during their stay with us. We are humbled by your continuous support and loyalty.
We look forward to welcome you back very soon at Fairmont Heliopolis & Towers. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Hotel is highly suggested in Cairo for perfect placement close to airport and efficient shuttle bus service, it's suitable also to arrange business meetings/dinners after daily work.
A wide variety of services is available and place is perfect to enjoy your rest too (if any).

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Fairmont Hotels & Resorts
1  Thank Massimo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Heliopolis, responded to this reviewResponded 4 June 2014

Thank you so much for your kind review. We are so happy to know that you’ve enjoyed your stay. We look forward to welcome you back very soon at Fairmont Heliopolis & Towers. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014

I had a 2 day stay in Cairo Fairmont H. For business; this is a good location if your destination is new Cairo , hotel is new, clean, modern decoration, lots of space - lobby and beyond- and rooms with fresh / trendy decoration. I used the presidents club lounge which has modest selection of food- breakfast selections can be ordered separately , all free... There is a separate lift to go straight to rooms. The Service and staff were very friendly working hard, it may not be easy to be in hotel business in Egypt these days. I will recommend the rooms with club facility .

Stayed: May 2014, travelled on business
1  Thank Y G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Heliopolis, responded to this reviewResponded 28 May 2014

On behalf of Fairmont Heliopolis & Towers, I would like to thank you very much for your above kind review. We are delighted to know that you had a pleasant stay and that you liked our rooms, services and staff. We look forward to welcome you back very soon at Fairmont Heliopolis & Towers. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2014

Very nice hotel, friendly staff, very good location, secure, nice food, quiet, very good restaurants, nice view, near by airport, rooms are big, no traffic nearby, near to shopping centers, good gym and spa.

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Fairmont Hotels & Resorts
1  Thank Mohammed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Heliopolis, responded to this reviewResponded 28 May 2014

Thank you so much for sharing your wonderful experience at Fairmont Heliopolis & Towers. We are delighted to learn that you liked our facilities & services. We look forward to welcome you back very soon at Fairmont Heliopolis & Towers. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

I love this hotel and would stay again when I travel to Egypt because it is a very nice hotel.what can I say I can't complain about the service and the friendly staff.i love the garden of this hotel because you can take a swim in the pul or sit outside and enjoy the scenery .

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Fairmont Hotels & Resorts
1  Thank Guenther B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontTowers, Manager at Fairmont Heliopolis, responded to this reviewResponded 14 May 2014

On behalf of Fairmont Heliopolis & Towers, I would like to thank you so much for your above kind review. We are so happy to learn that you liked your stay at our property, services and staff. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis!

Warm Regards,
Yara Atlam
Manager, Internet Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Heliopolis

Address: Al Uruba, Heliopolis, Cairo 2466, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Cairo
#14 Business Hotel in Cairo
Price Range: £87 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Heliopolis 5*
Number of rooms: 588
Reservation Options:
TripAdvisor is proud to partner with Fairmont Hotels, Hotels.com, Booking.com, Southall Travel, Ctrip TA, TripOnline SA, Travel Republic (UK), Expedia, Prestigia, Cancelon, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Fairmont Heliopolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Heliopolis Hotel Cairo
Fairmont Hotel Heliopolis
Fairmont Hotel Cairo
Cairo Fairmont

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