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“good travel hotel”

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Novotel Cairo El Borg
Ranked #27 of 137 Hotels in Cairo
uk
Level Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“good travel hotel”
Reviewed 21 November 2013

ideal location, large and a little impersonal but very clean and quiet, wifi in lobby and free use of hotel computer, but no wifi to room.
breakfast very good and bar snacks good.
great views of nile, although quieter overlooking the city i am told. close to cairo museum and good links to airport

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank desmo666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review, 14 February 2014
Dear Sir

Thank you for taking the time to share your feedback following your recent stay at Novotel Cairo El Borg We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Abdellatif
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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673 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Montreal, Canada
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 November 2013

I stayed at the Novotel for a few nights during my stay in Cairo. It is a nice modern hotel well located in the city. Room are the typical Novotel and clean. You have to pay for the WIFI in the room and it's not working. I had to call many time the support and front desk but never got it worked. At time of check out, they wanted to charge me for the WIFI even if it didn't work. After talking with the manager they didn't charge me. There is computer in the lobby with free internet. The food is good at the restaurant and the breakfast buffet is good as well. Nice pool to relax after a long hot day visiting Cairo.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lallice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review, 14 February 2014
Dear Sir

Thank you for taking the time to share your feedback following your recent stay at Novotel Cairo El Borg We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Abdellatif
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 October 2013

What a Hotel ,,,,

Although the hotel is only 4 stars but very nice and quite and that what all you need.

Rooms are just perfect with nice colors makes you feel like you are at home.

Breakfast offered are nice with many nice options

Location is just perfect in the middle of all what you need.

They have the best restaurant with Shisha in the town

Room Tip: Rooms on the top floors are the best to be away from noise in the street
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HadeelBilbisi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review, 14 February 2014
Dear Valuable Guest

Thank you for taking the time to share your feedback following your recent stay at Novotel Cairo El Borg We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Abdellatif
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 October 2013

I stayed here on a business trip to Cairo. It is overpriced and the 1st impression was bad when I looked at the dirty taxi that came to pick me up in airport. The hotel have arranged thro a 3rd party and need to negotiate for rate reduction of this. No Free wifi which is today hygene in even small hotels and is very expensive. Very limited choice of food in their buffet breakfast and much more worse in their menu for vegetarians. The rooms were neat and well maintained is their plus point.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KSSkanth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review, 14 February 2014
Dear Sir

Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Abdellatif
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 11 September 2013

Spent a couple of nights in this hotel and it was a very average experience. Rooms are your consistent Novotel standard, dinner is good and wifi is overpriced. Check in and check out could have been quicker. The price was reasonable but it's not somewhere I'd like to stay longer than 2 nights

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mali81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review, 14 February 2014
Dear Sir

Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Abdellatif
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tustin, California
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 September 2013

Stayed at this location during 3 nights. The location is super, near the metro station and within walking distance to restaurants and the famous Tahir Square. It has a relaxing top roof spa/café with views of the city on a clear day the Giza pyramids can be viewed. The staff is friendly the rooms are minimalist spacious with hardwood floors.

Room Tip: Upper rooms for the best city views I preferred river views toward the Cairo Museum and Tahir Square...
See more room tips
  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TustinCAtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review, 14 February 2014
Dear Sir

Thank you for taking the time to share your feedback following your recent stay at Novotel Cairo El Borg We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Abdellatif
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seoul, South Korea
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 31 August 2013

The hotel met my expectations, it was good value for money. The hotel is located in a good location and near downtown area, it is very near to Tahrir square but it was safe and not dangerous. Everyone at hotel was nice and friendly, and quite helpful as well. Rooms are really clean and beds are comfortable. I think it is okay to stay here if you don't mind minimum hotel facility and services. The room service food was quite delicious, it was above average. Would not mind staying here again.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Semistark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCairo, Manager at Novotel Cairo El Borg, responded to this review, 14 February 2014
Dear Valuable Guest

Thank you for taking the time to share your feedback following your recent stay at Novotel Cairo El Borg We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Abdellatif
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Cairo El Borg

Property: Novotel Cairo El Borg
Address: 3 Saraya El Gezira street Zamalek, Cairo 11511, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Cairo
#24 Luxury Hotel in Cairo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Cairo El Borg 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Novotel Cairo El Borg Hotel Cairo

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