The hotel location was ok for me as I was visiting Ain Shams university, and as the airport is close. I cannot recommend the hotel to tourists who should stay closer to the city center for business it's fine. (Btw, this hotel does not serve alcohol like the tourist hotels.)
The room was very spacious as well as the bathroom and the balcony. My room has no carpet and it was nice as some people here have complained about dirty carpets.
The breakfast had plenty of choice and the food was fresh.
For dinner I would suggest the cafe rather than the so called Italian restaurant. I did not try the fine dining one. (There are 3 or 4 restautants in the hotel.)
NB! In the rooms there is only Internet with wire, not wlan. If you take your iPad, like I did, there's wlan at the ground floor but it's rather weak.
The hotel gym is good and free for hotel quests. The spa (a good Finnish sauna, a steam bath, a whirlpool bath, massage) has separate hours for female and men and doesn't cost much.
Some staff members were nice and polite and some not.
The only thing that I was disappointed with was the safebox in my room. It did not work and they did not fix it. After 5 or 6 phone calls to the house keeping I gave up.
For the travellers who complain about not having tea/coffee making or ironing equipment in the room, I would like to say that in a four star hotel in that society (and the prices) you are not supposed to make your coffee or do your ironing yourself but to use the room service and laundry service. You can afford it.
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