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“NOT A GREAT HOTEL...SLIGHTLY DODGY.” 3 of 5 bubbles
Review of Jasmine Hotel

Jasmine Hotel
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Jasmine Hotel
Ranked #78 of 126 Speciality Lodging in Cairo
Singapore, Singapore
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“NOT A GREAT HOTEL...SLIGHTLY DODGY.”
3 of 5 bubbles Reviewed 10 May 2010

I was surprised to hear the raving reviews of this hotel because I found it to be less than desirable, in terms of cleanliness and the professionalism of the staff.

1) LOCATION
The hostel is situated in on Sharia Sharif, right in the heart of downtown. The location is amazing ( if you want to do shopping and city sightseeing ) for it is in the heart of a busy street. Sharif is a long and huge street, lined with shops galore. It might be a bit difficult to find the hotel by foot, unless you have gained your bearings in the city of Cairo. You can use the Egyptian museum as your starting point and get a cab from there. The cab ride should NOT cost more than 5 Egyptian pounds ( as it is really that close, with traffic and all ). The hostel is on the 3rd floor of a dilapidated old building.

2) THE LOBBY
The hostel itself occupies the entire 3rd floor and thus, it is a very small hostel. The lobby serves as the dining, communal reading lounge and office for the staff. Hence, this is where the entertainment ( i.e. fraternizing, socialising with the staff and guests take place ). The hostel only has 5 rooms but most of them are fairly big, newly renovated and airy, which is one big plus for the hostel.

3) THE STAFF

The staff is made up of very young, twenty-something year olds men. There are three of them who are very friendly, cool and casual. The hostel is run more like a youth hostel rather than a hostel, for the staff tend to fraternize, hang out and chill with the guests. Now, due to the friendliness and the casualness of the staff, it can cross into unprofessional territories. Some of the staff tend to be on the internet for all hours of the day. Also, the staff usually brings in friends at the hostel, so you can hear them laugh, joke around during late hours into the night. At 3 am, once, I heard laughter, music and a party going on in the lobby. Sometimes, the kitchen and rooms are left untended and uncleaned, long after the previous guests have checked out. I believe that the staff, although very friendly and accomodating, do need to freshen up on professionalism, for this can be a reflection of the hostel on guests who are not necessarily young and may actually be reviewers for big guide books. Apparently, according to other guests, a few cops have come into the hostel to check up on the ` going ons ` of the hostel....such as illegal prostitution. This might be a common practice in Cairo hostels and not necessarily restricted to Jasmine Hotel.

3) THE ROOMS

The rooms themselves are nice and decent. The walls have been painted fresh with flower designs. The beds are done up neatly with fresh sheets ( only once when you check in and it gets changed after you check out for the new guests ). Each room has a built in shower room with toilet, in the corner. Some of the rooms have balconies and some do not. The only qualms I have about the room is that some of the furniture and doors are broken. For example, one room has a window with broken glass. Another room has a door that is difficult to open and close, and you would have to kick the door at the bottom. The air cons in each room are very old and loud, which do not give off cool air. The hostel itself is surprisingly filled with mosquitoes and repellent needs to be slathered on before you go to sleep. Some of the dressers in the rooms do not have mirrors or are wobbly.

4) THE KITCHEN

The kitchen is HIDEOUS, in terms of cleanliness. Sometimes, when you pass by, you see piles and piles of dirty dishes on the sink, with mucky floors that need mopping on an hourly basis! Guests are allowed to bring in their own cooking ingredients and cook meals in the kitchen....which allow for the disarray of things on a daily basis. However, I believe that not only guests, but staff should be militant about kitchen cleanliness. The cabinet under the sink, when opened, is filled with odd looking dead bugs, dust and grime. The staff should really clean that part up!

5) GENERAL CLEANLINESS

The hostel needs A LOT OF IMPROVEMENT on the cleanliness factor. For example, staff needs to change sheets or at least, sweep and mop the rooms after every guest leaves or when they check out. Rooms should not be left UNCLEANED for hours after the guests have checked out. Many guests usually had to wait in lobbies for their rooms to be ready, because the staff decided to clean it at the last minute. Shower rooms need to be scrubbed better because you can see grime on the sides. Garbage in rooms and bathrooms have to be emptied out everyday as well. The kitchen needs to be cleaned at least a good three times a day. Mosquito problems have to be dealt with as well.

6) VALUE

The hostel charges 140 Egyptian pounds a night, which is roughly $ 25 US / night. Yes, it is very cheap and one should expect what they pay for. However, being that this is Egypt, that would be considered a mid-level on the budget scale, which means that to local Egyptians, it would be considered a fairly decent hotel with a somewhat steep price. So, you have to think of it in relative terms. The value is not as great as I expected or read about in previous reviews. It is an OK hostel at best. It is bordering on the youth hostel category, unless they do something about the cleanliness and professionalism of the staff. For the type of service and rooms I got, I expect it to be around the 70 - 100 Egyptian pounds range / per night, but alas, it docked at 140 Egyptian pounds per night.

  • Stayed May 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Trixcentrix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 reviews from our community

Traveller rating
    2
    1
    1
    0
    1
See reviews for
Families
0
1
3
1
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Date | Rating
  • English first
  • Any
English first
queens
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 January 2010

Superb hostel, clean and central located. The staffs are so helpful and friendly,.Mohamed he is awesome. he organized a fantastic trips for me and my daughter from Cairo to Aswan,Luxor,Hurgada and Dahab. When we arrived in Hurgada late night. he called us and told us that there is no ferry to Sham due to the storm and told us not to worry, he got us a plane tickets in the morning.
Thank you Mohamed, you shouldn't be loosing your profit, is not your fault ,business is business
I highly recommended this hostel, you will gain anew family in Cairo

  • Stayed December 2009
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lannie28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mkushi, Zambia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 November 2009

Jasmine Hotel is that diamond in the rough, that so many travellers on a budget seek. In my 6 months of travelling I have not met such friendly staff anywhere. After a few nights the Jasmine seems to transform from a hotel into a home. Abd el rahman also know as "Pop" goes the extra mile to make sure you catch a glimpse of everything cairo has to offer. With high ceiling rooms, clean bathrooms and a neat kitchen, the Jasmine is FANTASTIC!

  • Stayed November 2009, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jack-Barry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jasmine Hotel

Property: Jasmine Hotel
Address: 26 Sherif Street | Downtown, Cairo, Egypt
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #78 of 126 Speciality Lodging in Cairo
Price Range (Based on Average Rates): £
Number of rooms: 6
Official Description (provided by the hotel):
We are an inexpensive property located in the heart of downtown Cairo, Egypt. We offer free breakfast, and free wireless internet. Our beautiful and clean property is perfect for all types of travelers including, backpackers, families, and students. We invite you to stay with us and consider us your home away from home in Cairo. Our goal is to make your stay as enjoyable as possible. ... more   less 
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