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“The best.... The safe....”

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Novotel Cairo Airport
Ranked #29 of 138 Hotels in Cairo
Ismailia, Al Isma'iliyah, Egypt
1 review
“The best.... The safe....”
Reviewed 12 June 2013

I have forget my I-pad in front of the security man on the gate and go away ,,,after some time i remembered that i have lost my expensive i pad,,, i called the hotel to ask on my ipad..the chef of security ( HOSSAM ABDEL WAHAB ) told me that the security man on the gate brought it to him and told me to come to take my lovely ipad,,,,thanks alot Novotel cairo airport hotel...the best ,,,the honest..the safe...thank you

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sameh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hassan M, General Manager at Novotel Cairo Airport, responded to this review, 16 June 2013
Dear Valued guest,

I would like to thank you for sharing your experience on Tripadvisor, It is very rewarding and motivating to know that our staff have managed to meet your expectation.

Thank you for also sharing your concern regarding the IPad and the honesty of our staff members to take care of the guest valuables

On behalf of our entire staff here we would like to thank you and we hope to see you again

Sincerely

Hassan Moustafa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,204 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (165)
Date | Rating
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English first
Uden, The Netherlands
1 review
Reviewed 9 June 2013

The hotel is really nice and comfortable, also quiet by the reception with some lovely background music....a lot of business clients will come here and also many people staying for 1 night. People are overall very helpfull....nice rooms...

Room Tip: the fitness center and the spa were not already open, still under reconstruction.
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonja H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melaka, Malaysia
Level 4 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 June 2013

This was my second stay at the hotel prior to my flight the next day. Upon entering the hotel, I had to put my luggage on the security scanner which I think was quite a hassle. It should be manned instead to help with the loads of my luggage! Check in was fast and prompt ,though they didn't provide any service to carry your luggage to the room. No tips needed! The room and the breakfast was ok. Nothing much to write about. Just the same as 2 years before. The hotel is definitely not suitable for people who wants to explore Cairo. I chose this hotel just because of the early flight. Overall, it's just a so-so hotel with quite q high price but it may cost you less if you could grab a deal from the accor website.

  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank hirukadira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 June 2013

We stayed at this hotel several times before, always the night before our flight out of Cairo - this will be our last stay there. We were offered a room overlooking the pool but the person at the reception neglected to mention that a new addition is under construction and the whole outdoor area was closed, so we were overlooking a construction zone and a green pool. Well, never mind that, the room was showing is age with a spotty carpet and dated furniture. The safe was not working (was fixed when we told them) and the level of cleanliness was lacking specially in the bathroom. In addition, there were no towels in the room and we had to ask twice to get them. Worst, yet, our calls to the reception were not answered and I had to walk down to give my requests in person or to drag my own luggage when leaving. Two positive aspects: the airport shuttle service is still very convenient and efficient and the Italian restaurant food and service were very good. My hope is that, once they open the new addition, they do a major overhaul to the old part; this may encourage us to go back.

Room Tip: During construction, choose a room looking outside.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank SAB0146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cairo hotels

Tunis
2 reviews
Reviewed 4 June 2013

I enjoyed my stay at NOVOTEL Cairo Airport. The roomwas very comfortable and appropriate to my business. The welcoming and the transfer to the hotel was very useful and make easy my arrival. The staff was well trained and experimented and the management is friendly and highly professional. I recommend this hotel while you are looking for comfort

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sami M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ollioules, Provence-Alpes-Cote d'Azur, France
2 reviews
Reviewed 3 June 2013

Arriving at 1:20 in the evening at the airport, personal from NOVOTEL was waiting for me at the exit of the bus and help me to collect my laggages, to buy my visa, to pass the police control and to bring me to the hotel with the navette.
Very appreciate specially when it is so late in the evening.
No stress to look for a taxi, to pass the police control, ....
A drink was offered to me.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gilles F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 3 June 2013

i hab enjoyable stay at novotel cairo
airport.Friendly staff and proffessional management you feel like home .very comfortable room also in the airport area....free shuttle bus and free wifi but just in the lobby need to be in the room

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank osamaaaaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Cairo Airport

Property: Novotel Cairo Airport
Address: PO Box 8 Cairo Airport | Cairo International Airport, Cairo 11776, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Best Value Hotel in Cairo
#11 Spa Hotel in Cairo
#25 Luxury Hotel in Cairo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Cairo Airport 4*
Number of rooms: 313
Official Description (provided by the hotel):
Touch down in 4-star comfort at Novotel Cairo Airport hotel, a 5-minute ride from the terminals on the free 24-hour shuttle. Relax under the palms in the courtyard, or re-energise with a dip in the pool. All-day dining means you won't fly hungry. Your modern soundproofed room lets you stretch out and enjoy a restful night at Novotel. ... more   less 
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Also Known As:
Novotel Cairo Airport Hotel Cairo
Accor Cairo Airport
Cairo Novotel

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