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Cairo Marriott Hotel & Omar Khayyam Casino
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Reviews (2,520)
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1,434
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All reviewsold palacezamalek towersuez canalgarden cafecountry kitchenthe executive loungemain buildingbeautiful hotelan oasiszamalek islandbusiness centernile viewlarge hotelspecial thanksbreakfast buffet isegyptian museumegyptian pounds
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1,384 - 1,389 of 2,520 reviews
Reviewed 29 May 2012

I have stayed in this hotel more than 15 times in the last 25 years and I am amazed at the consistent quality. It never disappoints. The staff may change, but the standards of service do not. It is a haven of tranquility in a wonderful but crazy city. Sitting on the terrace, especially on a Friday, watching the world go by is one of Cairo's enduring treats. This was built as a palace and to me, it still is.

Room Tip: Garden view and Nile view are both good. Zamalek view is less so. The higher the better.
  • Stayed: September 2011, travelled on business
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2  Thank PJ148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmyElShourbagi, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this reviewResponded 6 June 2012

Dear guest,


We are delighted that you consistently enjoy your stay with us at the Cairo Marriott Hotel & Omar Khayyam Casino. Our hotel as you know is an oasis in the heart of downtown Cairo and we hope to welcome you back again soon.




Emy El Shourbagi

Customer Car

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2012

A very luxury charming hotel with nile view .... decent staff .... great restaurants and in the heart of Cairo ....highly recommended

  • Stayed: March 2012, travelled solo
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5  Thank Islam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmyElShourbagi, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this reviewResponded 31 May 2012

Dear Mr. Islam,


We are delighted that you chose our hotel for your last stay in Cairo, thank you for sharing your experience.


We look forward to welcoming you back to the Palace in the near future.




Kind regards

Emy El Shourbagi
Customer Care

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Reviewed 24 May 2012

I was only here for 2 nights but it was absolutely perfect. Staff were professional, food was delicious and the grounds were beautiful. Gym and pool area were excellent. I was able to walk to the Egyptian museum, took about 20 minutes. I would stay here again in a heart beat. Internet was expensive....

  • Stayed: April 2012, travelled on business
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1  Thank CanadianCheese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmyElShourbagi, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this reviewResponded 27 May 2012

Dear Sir,

Thank you very much for your feedback on your stay at the Cairo Marriott Hotel & Omar Khayyam Casino. We are delighted that you have enjoyed your stay with us. We take our customer feedback of utmost importance and would like to assure you that we continue to benchmark all our pricing against the market and updates are made accordingly.

Thanking you again for your valuable comments and we look forward to welcome you back to the Palace in the near future.


Emy El Shourbagi
Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2012

Lovely hotel that used to be a Palace. Built on an island in the Nile connected by bridges, a haven from the mad hustle bustle that is Cairo. Nice food - look out for the BBQ - very tasty. Excellent courteous service. Nice patiserrie in hotel.
Beautiful,lush relaxing gardens that are all lit up at night. Beautiful decor and romantic atmosphere. Lovely pool with gorgeous landscaping.
Stayed in an enormous suite - very comfortable, but furniture could do with an upgrade!!

Room Tip: Hotel has 2 towers - Zamalek Tower - can be noisy due facing one of the connecting bridges. Gezira, Tower - quieter.
  • Stayed: June 2011, travelled with friends
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2  Thank AA747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmyElShourbagi, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this reviewResponded 20 May 2012

Dear Guest,


Thank you for your valued feedback, we are delighted that you enjoyed your stay with us. We do hope that we will have the opportunity to welcome you back to the Palace in the near future.



Kind regards

Emy El Shourbagi
Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2012

We enjoyed one lovely night at the Marriott when we came back from camping in the desert. What a way to be welcomed back into civilization!

We stayed in the Marriott after having a very negative experience at another Cairo hotel and cancelling our booking there. The Cairo Marriott in Zamalek was having a special deal on the 25th of each month (which happened to be when we needed a room) so we paid $155 (including tax) rather than the usual $240 (including tax). At the price we paid it was excellent value for money but I don't think I would have felt that way at the full price. It was a lovely night of luxury (enjoying the beautiful grounds and snickering a bit at the overpriced souvenir shops and restaurants).

The room was well-appointed and the pool area was a lovely oasis (surrounded by beautiful gardens). In the main areas of the hotel, you get the feeling of the old palace the place once was but this sense doesn't carry over into the rooms which are more standard upscale hotel fare. The hotel is very close to the busy restaurant and shops area of Zamalek (which is an expat and embassy district that's nice and safe to wander around in the evening) so it's easy to find someplace to eat outside of the hotel. The staff was excellent...very helpful and attentive!

Room Tip: We had a garden view room with a partial Nile view (we hadn't booked a Nile view room) but the gardens are very beautiful so we enjoyed this view.
  • Stayed: April 2012, travelled with family
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2  Thank TheSpineyNorman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmyElShourbagi, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this reviewResponded 17 May 2012

Dear Guest,


Thank you for your valued feedback, and we are delighted that you enjoyed your stay with us. We do hope that we will have the opportunity to welcome you back to the Palace in the near future.



Kind regards

Emy El Shourbagi
Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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