The outside of this hotel is pure grandeur, promising a stay of unparalleled luxe. The experience does not deliver. Service is rather terrible, whether it be an issue with not being able to connect to the Internet, or needing a document printed, or an issue with room service. Everything is too much trouble for almost anybody you care to speak to at the hotel. Rooms are average, bathrooms sub-par. They are roomy, with balconies, and a nice view - but that's all this hotel has going for it, in my opinion. Breakfast is nothing to write home about. Room service well below average (even for Cairo, where room service is generally not good in my experience). On two occasions I received butter packets that had already been opened! It could all have been forgiven with better service. There simply was none to be had. Even my parting remarks to the senior manager (as a potential returning business guest who would have brought in many new clients with me) fell on deaf ears. This hotel is much better located for our offices in Cairo, however I won't be returning. Frankly I would rather sit in an hour's worth of Cairo traffic every day if I knew the Four Seasons was waiting for me at the end of it.
- Official Description (provided by the hotel):
- Among premier Cairo, Egypt hotels, Cairo Marriott Hotel & Omar Khayyam Casino sits in the Zamalek area and is the perfect destination for weekend getaways, vacations, and business travel. The twin towers of this landmark hotel in Cairo rise 20 stories high and provide magnificent views of the Nile and six acres of palace gardens. ... more less
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- Also Known As:
- Cairo Marriott Hotel And Omar Khayyam Casino
- Cairo Marriott Hotel & Omar Khayyam Cairo
- Marriott Cairo