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“It's truly a Marriott!”

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JW Marriott Hotel Cairo
Ranked #10 of 138 Hotels in Cairo
Certificate of Excellence
Reviewed 18 July 2012

We usually spend a quick weekend escape at there, staff are perfect, room are perfect, pools are perfect, even the pool by fast food are great. This hotel is one of the most luxurious hotels in Egypt, and we really enjoy our time at there! Maybe it's a bit expensive, but you won't regret the experience. It's truly a Marriott!

Room Tip: Book the pool view room, it's a bit expensive but away better.
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  • Stayed: June 2012, travelled as a couple
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Thank osama-alex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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682 - 688 of 1,023 reviews

Reviewed 15 July 2012

I have stayed at the JW Marriott on a couple of business trips to Cairo. Its a comfortable hotel with a choice of good restaurants on site, an excellent business centre and a range of meeting and conference rooms for any size of party. The lounge and bar area in the evening has a nice atmosphere with occasional evening entertainment in the form of singers. The only downside, you could be anywhere in the world.

  • Stayed: December 2011, travelled on business
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Thank arborfieldman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this reviewResponded 17 July 2012

Dear Valued Guest,

Thank you for taking the time to post your review of the JW Marriott Cairo on Trip Advisor.

I am really delighted to read your feedback and it is so nice to hear that you had a relaxing and enjoyable time with us. Thanks for your kind comments about our Restaurants, Business Center and conference rooms.

We hope to see you returning to our wonderful city again soon, please feel free to contact me at any stage should I be able to assist you with your plans.

Many Thanks,
Ali Ahmed
Director of Rooms Operations

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Reviewed 14 July 2012

This is my 3'rd stay at JW marriot , Really this hotel has everything that the word "luxury" can describe , Rooms are very tastefully decorated with very luxurious furniture , the bathroom is also like a royal Bathroom , HUGE LCD tv with 100 channels!!!! , including premium channels like Disney channel and OSN ,
The hotel has a real sandy beach with a wavy pool like you are in a sea!!! , also has two pools , one of them contains beautiful waterfalls with kids slides , the other pool also a huge one opens 24 hr! , there is also a water games in the pools and kids clubs

JW marriot makes you feel you left Egypt and went to Las vegas with it's huge hotels , this hotel has a huge lobby with many shops and restaurants like the top restaurant in Egypt (The Italian restaurant , and also there is middle eastern and sushi restaurants

hotel itself is very beautiful with many gardens and sculptures

Staff are super friendly from the bell man to the Receptionist and waiters.

Only one Drawback that this hotel is VERY far from any attractions , so anyone thinks of walking out of the hotel he'll find himself on a high way with many cars , no shops no restaurants no anything at all , so if you want to go to any attraction like Pyramids it shall take 1 hour + !

The Food is amazing , we ate before in the italian restaurant with feeling like u're in italy , the restaurant was amazing

also we ordered Burgers at the Beach which was very delicious by VERY pricey , 400 EGP for four burgers.

also the Accommodation is very pricey , 400$ for a night!! , I think New York is cheaper!

Though , the hotel is the best in Egypt :)

Thanks for all JW Marriott staff

  • Stayed: July 2012, travelled with family
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Thank ismailTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this reviewResponded 17 July 2012

Dear Valued Guest,

Thank you so much for taking the time to share your recent experience at our hotel, it is very rewarding for both the team and I to receive your feedback.

At the JW Cairo, each member of our team care passionately about the experiences of our guests, and I am so pleased you had the opportunity to experience our hospitality for yourself.

We are glad to hear that you have enjoyed our luxuriously furnished suite, our famous Beach, pools, and outlets, and most importantly the service in our hotel.

I look forward to welcoming you back in the near future, and should you require any assistance please feel free to contact me directly to take care of all your arrangements.


Warm Regards,
Ali Ahmed
Director of Rooms Operations

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Reviewed 11 July 2012

We stayed here for a couple of days at the end of our Egypt trip and this is a perfect place if you want to stay close to the airport and avoid the city traffic. It is a luxury hotel and the rooms are well maintained . The location is a bit remote from the city attractions.

  • Stayed: December 2011, travelled with family
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Thank Siva_Parsippany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 15 July 2012

Dear Valued Guest,

Thank you for your compliments and candid feedback

I am very pleased to hear that you had a good time with us and assure you of this standard to expect on all your future visits with us.

We very much look forward to welcoming you back, where you are invited to experience our hospitality time and time again.

Regards,
Ali Ahmed
Director of Rooms Operations

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Reviewed 9 July 2012

I have stayed at this hotel at a number of times, very well maintained and secure compound. There are a number of restaurants(Steak House/Italian/Far Eastern/Middle Eastern) onside and a cafe that caters most everything from each of the four restaurants and the room service. Only thing which is a little annoying is that you have to plan to order food in advance or you will be stuck waiting for food - that's right if you order from the room service it takes approximately 45 minutes for food to arrive and while it is clearly stated in the menu but still 45 minutes for something onsite?

The two pools and the artificial beach are nice and clean, there is a waterfall and a water slide too. a kids water play area - and a covered/air conditioned kids toy land sort of play area. Tennis courts/soccer field and the gold course.

All in all a good value, while there are other places which are probably better but this hotels close proximity to the airport and others close proximity to the down town core makes this one more ideal.

Room Tip: Rooms facing the "beach" are nosier because they face the highway (Ring Road).
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  • Stayed: June 2012, travelled with family
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Thank JawadR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 July 2012

Dear Reviewer,

Thank you for posting a review following your stay with us.

We appreciate your time you have taken on post this review which will indeed help other travelers to make an informed choice on their accommodation when in Cairo.

If any of you have any further questions please do not hesitate to contact me directly.

Sincere regards,
Ali Ahmed
Director of Rooms Operations

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Reviewed 8 July 2012

This place is amazing for a family. They have so much activities for the children . The hotel itself is super chic , the rooms are of top quality. They have one big pool that stays open till 11:00 pm, and they have a beach area with three pools for kids that stays open till 6:00 pm. The beach area is amazing, which also includes a kids club that stays open till 11:00 pm. The breakfast at the executive lounge is just perfect. The hotel stuff are very friendly and helpfull and always with a smile. The Italian restaurant is one of the top in Cairo . This is my first time but definitely not the last one.

  • Stayed: July 2012, travelled with family
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Thank Georgemalak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

Dear Valued Guest,

Thank you so much for taking the time to share your recent experience at our hotel, we are always looking to be one step ahead and assist our guests with every request that they may have.

I eagerly hope we will have an opportunity to welcome you back to the JW Marriott Cairo Hotel soon.

Sincere regards,
Ali Ahmed
Director of Rooms Operations

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Reviewed 1 July 2012

It is an oasis in the middle of nowhere. The architecture is impressive, the rooms are huge an luxurious. The buffet has a large choice and the food is delicious.
Would have been an excellent hotel if the suroundings were more friendly.

Room Tip: Overviewing the gardens
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  • Stayed: December 2011, travelled on business
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Thank fli001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 July 2012

Dear Valued Guest,

Thank you for staying at the JW Marriott Cairo. I am very pleased to hear that you had such a wonderful time with us and assure you of this service standard to expect on all your future visits with us

In reference to your comment, our hotel is located on the Ring Road 15 minutes away from Cairo International Airport and we have free shuttle services. Our location is quite safe with high security standards and far from the busy city center.

Looking forward to welcoming you back soon.

My Regards,
Ali Ahmed
Director of Rooms Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Hotel Cairo

Address: Ring Road- Mirage City | Heliopolis, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Cairo
#7 Casino Hotel in Cairo
#10 Luxury Hotel in Cairo
#10 Business Hotel in Cairo
#14 Family Hotel in Cairo
#16 Romantic Hotel in Cairo
Price Range: £121 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Cairo 5*
Number of rooms: 440
Official Description (provided by the hotel):
Treat yourself to a new standard of elegance at the award-winning JW Marriott Hotel Cairo. Set against the unique and magical backdrop of Cairo, Egypt, a vibrant city steeped in 7,000 years of history and culture, our luxury hotel provides a combination of relaxed sophistication and personalized service. 440 impeccably appointed hotel rooms and suites offer every luxury for your Heliopolis visit, from pillowtop mattresses and marble bathrooms to 24-hour room service and high-speed Internet. Our stunning suites feature impressive views of our golf course, or "The Beach." With 12 diverse dining options at your disposal, you can rest assured that your appetite will always be satisfied. Indulge in a luxury treatment at the 27,000-square foot Mandara Spa, or play a round at our Mirage City Golf Club. Plan your next event with us in Heliopolis; our hotel features gorgeous, flexible venue space and comprehensive planning services. For the getaway of a lifetime here in Egypt, choose the JW Marriott Hotel Cairo. ... more   less 
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Also Known As:
Jw Marriott Cairo
Marriott Hotel Cairo
Marriott Cairo
Cairo Marriott

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