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“top notch” 5 of 5 bubbles
Review of JW Marriott Hotel Cairo

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JW Marriott Hotel Cairo
Ranked #8 of 139 Hotels in Cairo
Certificate of Excellence
Bath
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“top notch”
5 of 5 bubbles Reviewed 23 October 2013

most comfortable beds ever. Very quiet rooms with lovely balconies. Tasteful decor. Only about half an hour from the Pyramids. Service very efficient. Big resort style hotel. Food in the Lebanese restaurant a tad disappointing but that is my only criticism. The coffee in the Patisserie was excellent. The pool area is amazing, as close to a real beach as you will get in Cairo!

Room Tip: The rooms facing the golfcourse get the sunrise.
See more room tips
  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kdeeney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review, 27 October 2013
Dear valued guest,
I really appreciate that you took the time to write your comments on trip advisor.

I am also glad that you enjoyed your stay at our hotel and that you appreciated our services.
In the meantime, I will pass on your positive comments to the team which will serve as a great motivation.

Thank you for choosing JW Marriott Hotel Cairo and I look forward to welcoming you again very soon!

Sincere regards,
Ali Ahmed
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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917 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (181)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Manama, Bahrain
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 21 October 2013 via mobile

Due to a project here in cairo I'll call myself a repeating guest at the jw. And I'm amazed if the bell boy says welcome home ms bridget if the check in staff cant do enough to make me feel being at home if the cook gets my omelette exactly the way i like it and if i can feel safe and well looked after in this hustling bustling city. Just book it and you won't regret!

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bridget S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review, 24 October 2013
Dear valued guest,

Thank you for your 5 star review of the JW Marriott Cairo!

It is heartening to see that the little things we do are noticed and it makes us even more determined to get things right for our guests.

Looking forward to welcoming you back to the JW Marriott Cairo in the near future.

Sincere regards,
Ali Ahmed
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Andorra la Vella, Andorra
Level Contributor
640 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 372 helpful votes
5 of 5 bubbles Reviewed 21 October 2013

Chose this hotel from a safety point of view it is near to the airport but not at the airport, they can organise pick ups before you even pass through immigration on arrival. I felt safe

When I got there it was really rather good, I was given a suite upgrade to a huge three room place overlooking the golf course. Though I only flew in and flew out with one night I found the service very good, it had a nice bar and I certainly enjoyed my jacuzzi in the room.

To be honest in these uncertain times it was perfect no view of the pyramids or on the River Nile! but safe secure and excellent service

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank barcaranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review, 24 October 2013
Dear valued guest,

Thank you for such a wonderful review, it’s great to read so many positive comments about your stay with us.

As you mentioned, the JW Marriott Cairo is ideally located very close to the airport and we organize as well airport pickup and drop off.

I will make sure to pass on your positive comments to the team.

Thank you for choosing JW Marriott Cairo and I look forward to welcoming you again soon!

Sincere regards,
Ali Ahmed
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 19 October 2013

Stays here every month in connection with my work and can only say this is luxury at full.
Very beautiful classic decor and large rooms with all you need in amenities.
Hotel boast several restaurants, Italian, Lebanese, Steak house, and Main Restaurants, several bars and shops both inside and outside in the huge area. You can easily spend a whole day here without leaving the hotel.
A little worn out, seen in the bathrooms and carpets but nothing to get upset about.
Very friendly and proffessional staff.

  • Stayed October 2013, travelled on business
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hedala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review, 22 October 2013
Dear valued guest,

Wow, Thank you for posting your wonderful review on Trip advisor.

I am pleased to read that you enjoyed your stay with us and you were overall happy with the services provided by our colleagues.

Once again, thank you for taking the time to post your review on Trip advisor. We look forward to welcoming you back to the JW Marriott Cairo Hotel in the near future.

Sincere regards,
Ali Ahmed
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 15 October 2013 via mobile

I have been to this hotel for two times. In both times I enjoyed the large and well furnished rooms. The pool area is large and well designed. The breakfast and dinner were of excellent quality. The hotel has large halls for large meetings and conferences. The major advantage is being very close to the cairo airport.

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank samehshaheen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review, 22 October 2013
Dear valued guest,

Thank you very much for taking the time to write a review on Trip advisor.

I am really delighted to read your feedback and it is so nice to hear that you had a relaxing and enjoyable time with us.

I look forward to welcoming you back to the JW Marriott Cairo Hotel in the near future.

Sincere regards,
Ali Ahmed
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lausanne, Switzerland
Level Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 6 October 2013

It was my first time in Cairo, so i do not have any benchmark. It was for business reason, so the proximity to the airport, the great and friendly service and the big, cared room were my KPI. The food also was really good and the atmosphere around helped to feel more 'at home' in such a big hotel. given the traffic in Cairo i imagine it's not very practical for tourists who want to go and visit downtown, yet it's a very very good choice. I'll come back there.

Room Tip: I was on he 3rd floor and had a smoking room. Nice and big balcony on the swimming pool.
See more room tips
  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Federica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review, 8 October 2013
Dear valued guest,

It is our absolute pleasure to receive such a positive comment about our services!

I trust you will rejoin us back soon, meanwhile please feel free to contact me if you need any assistance regarding you future bookings.

Sincere regards
Ali Ahmed
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
101 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 28 September 2013

Rooms are good, service is good, pool is nice, some good restaurants, and the breakfast is great. The hotel is not far from the airport. An all-round good experience.

This hotel works for business travelers, families, couples or just a get-away with friends

Room Tip: Get a room with a view of the lake
See more room tips
  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nerry_Luvs_Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this review, 3 October 2013
Dear valued guest,

Thank you for your kind review of the JW Marriott Cairo.

I was very pleased to read the good comments about the team and the location of the hotel.

I do hope we have the opportunity to welcome you back to the JW Marriott Cairo in the near future.

Kindest regards,
Ali Ahmed
Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Hotel Cairo

Property: JW Marriott Hotel Cairo
Address: Ring Road- Mirage City | Heliopolis, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Casino Hotel in Cairo
#4 Spa Hotel in Cairo
#8 Luxury Hotel in Cairo
#10 Business Hotel in Cairo
#14 Family Hotel in Cairo
#16 Romantic Hotel in Cairo
Price Range (Based on Average Rates): ££
Hotel Class:5 star — JW Marriott Hotel Cairo 5*
Number of rooms: 438
Official Description (provided by the hotel):
Treat yourself to a new standard of elegance at the award-winning JW Marriott Hotel Cairo. Set against the unique and magical backdrop of Cairo, Egypt, a vibrant city steeped in 7,000 years of history and culture, our luxury hotel provides a combination of relaxed sophistication and personalized service. 440 impeccably appointed hotel rooms and suites offer every luxury for your Heliopolis visit, from pillowtop mattresses and marble bathrooms to 24-hour room service and high-speed Internet. Our stunning suites feature impressive views of our golf course, or "The Beach." With 12 diverse dining options at your disposal, you can rest assured that your appetite will always be satisfied. Indulge in a luxury treatment at the 27,000-square foot Mandara Spa, or play a round at our Mirage City Golf Club. Plan your next event with us in Heliopolis; our hotel features gorgeous, flexible venue space and comprehensive planning services. For the getaway of a lifetime here in Egypt, choose the JW Marriott Hotel Cairo. ... more   less 
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Also Known As:
Jw Marriott Cairo
Marriott Hotel Cairo
Marriott Cairo
Cairo Marriott

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