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“Good location for the airport & to be away from the busy city”

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JW Marriott Hotel Cairo
Ranked #11 of 144 Hotels in Cairo
Certificate of Excellence
Reviewed 18 November 2013

This is a lovely hotel and is very close to the airport. If you want to be amongst Cairo and have the option to go out and explore the busy city on foot, then this probably isn't the hotel for you as you will need to drive/get a taxi to be in the heart of Cairo. If, however, you're after a quiet retreat with nice surroundings, golfing trip, or are simply there for business, then it's the perfect hotel.

All of the staff we encountered were very friendly and we received a nice juice upon arrival after a very long journey.
The rooms were spacious, clean and had everything you need along with a couple of complimentary bottles of water. Our room had a balcony which looked over the lovely gardens.

The hotel is pretty big and houses a few restaurants. We opted to have a meal at JW's Steakhouse, which was very nice.

  • Stayed: December 2012, travelled as a couple
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Thank LeeWils0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this reviewResponded 20 November 2013

Dear valued guest,
Thank you for sharing your experience from your recent stay with us at the JW Marriott Cairo Hotel on Trip advisor.

I am pleased to read that you enjoyed your stay with us and you were overall happy with the services provided by my colleagues.

We look forward to welcoming you back to our hotel in the near future.

Sincere regards,
Ali Ahmed
Director of Rooms Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 13 November 2013 via mobile

Just spent 2 nights at the JW Marriott Cairo. This isn by far the best Marriott property we have stayed at. From the moment we arrived the level of service was exceptional.

Now is the time to visit Egypt. Everything is very calm and since there is a general scare about coming to Egypt, all of the attractions are empty. Also hotels and tours have special promotions to boost up tourism.

I have to mention specifically Merna from the Elite Ambassador's desk, who provided us service above and beyond. And also Samy from the Concierge desk, ask for him!

A magnificent stay at this Marriott property, highly recommended for your next Cairo visit.

Stayed: November 2013, travelled as a couple
1  Thank Huayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this reviewResponded 17 November 2013

Dear valued guest,

Thank you for your kind review of the JW Marriott Cairo,

I was very pleased to read such positive comments about Merna and Samy, and I will certainly pass your positive feedback to them as well as the rest of the team.

Our aim is to make sure that all our guests have the most enjoyable stay and I am very pleased that we have achieved this.

Once again, I do appreciate you sharing your comments with other Trip advisor users and the team and I would be more than happy to welcoming you back to the JW Marriott Cairo in the near future.

Sincere regards,
Ali Ahmed
Director of Rooms Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013

Excellent Hotel, with Great amenities, very modern and secure,very important for westerners in this part of the world. Modern with 3 awesome pools, also features some good restaurants on premise as well. Very good , friendly staff. Modern rooms, very clean, it's basically a like a resort. Stayed here in 2012 and will return one day again once all the turmoil in the middle east is better than at the current time. Located about 30 minutes from downtown Cairo and 40 minutes from the pyramids of Giza.

  • Stayed: December 2012, travelled as a couple
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Thank paulfortlauderdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this reviewResponded 7 November 2013

Dear valued guest,

Thank you very much indeed for your feedback regarding our hotel.

The hotel team are all extremely passionate about delivering consistent high standards of guest service at all times.

I do hope we have the opportunity to welcoming you back to the JW Marriott Cairo in the near future.

Sincere regards,
Ali Ahmed
Director of Rooms Operations

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Reviewed 28 October 2013

Top service, clean room, safe location, great beach, pool n golf course
Will come again

Good place for meetings, family excursion, very close to airport, and on ring road of cairo.. Where it is accessible to everyplace

  • Stayed: November 2012, travelled on business
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Thank anegm74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this reviewResponded 31 October 2013

ear valued guest,

Thank you so much for your kind feedback on Trip Advisor.

I am really pleased to have just read your review and delighted you chose to stay with us.

I have shared your review with my team and we are extremely delighted.

Once again, thank you for taking the time to post your review on Trip advisor. We look forward to welcoming you back in the near future.

Sincere regards,
Ali Ahmed
Director of Rooms Operations

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Reviewed 25 October 2013 via mobile

On of the best hotels I've been in. Everything was perfect. Beautiful design, spacious room, very comfortable beds. The staff were welcoming and helpful. I've enjoyed every minute I've spent there. Special thanks to everyone working there.

Stayed: October 2013, travelled as a couple
Thank drhg2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this reviewResponded 28 October 2013

Dear valued guest,

Thank you for such a wonderful review. I was so pleased to read so many different positive comments from you.

The hotel team are all extremely passionate about delivering consistent high standards of guest service at all times.

Meanwhile, I will be certain to pass your comments on to all the team, who will feel very proud to hear your compliments.

Sincere regards,
Ali Ahmed
Director of Rooms Operations

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Reviewed 23 October 2013

most comfortable beds ever. Very quiet rooms with lovely balconies. Tasteful decor. Only about half an hour from the Pyramids. Service very efficient. Big resort style hotel. Food in the Lebanese restaurant a tad disappointing but that is my only criticism. The coffee in the Patisserie was excellent. The pool area is amazing, as close to a real beach as you will get in Cairo!

Room Tip: The rooms facing the golfcourse get the sunrise.
See more room tips
  • Stayed: October 2013, travelled on business
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Thank kdeeney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this reviewResponded 27 October 2013

Dear valued guest,
I really appreciate that you took the time to write your comments on trip advisor.

I am also glad that you enjoyed your stay at our hotel and that you appreciated our services.
In the meantime, I will pass on your positive comments to the team which will serve as a great motivation.

Thank you for choosing JW Marriott Hotel Cairo and I look forward to welcoming you again very soon!

Sincere regards,
Ali Ahmed
Director of Rooms Operations

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Reviewed 21 October 2013 via mobile

Due to a project here in cairo I'll call myself a repeating guest at the jw. And I'm amazed if the bell boy says welcome home ms bridget if the check in staff cant do enough to make me feel being at home if the cook gets my omelette exactly the way i like it and if i can feel safe and well looked after in this hustling bustling city. Just book it and you won't regret!

  • Stayed: October 2013
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1  Thank Bridget S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
caijw, Director of Rooms Operations at JW Marriott Hotel Cairo, responded to this reviewResponded 24 October 2013

Dear valued guest,

Thank you for your 5 star review of the JW Marriott Cairo!

It is heartening to see that the little things we do are noticed and it makes us even more determined to get things right for our guests.

Looking forward to welcoming you back to the JW Marriott Cairo in the near future.

Sincere regards,
Ali Ahmed
Director of Rooms Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Hotel Cairo

Address: Ring Road- Mirage City | Heliopolis, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Cairo
#8 Casino Hotel in Cairo
#10 Business Hotel in Cairo
#11 Luxury Hotel in Cairo
#14 Family Hotel in Cairo
#16 Romantic Hotel in Cairo
Price Range: £120 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Cairo 5*
Number of rooms: 440
Official Description (provided by the hotel):
Treat yourself to a new standard of elegance at the award-winning JW Marriott Hotel Cairo. Set against the unique and magical backdrop of Cairo, Egypt, a vibrant city steeped in 7,000 years of history and culture, our luxury hotel provides a combination of relaxed sophistication and personalized service. 440 impeccably appointed hotel rooms and suites offer every luxury for your Heliopolis visit, from pillowtop mattresses and marble bathrooms to 24-hour room service and high-speed Internet. Our stunning suites feature impressive views of our golf course, or "The Beach." With 12 diverse dining options at your disposal, you can rest assured that your appetite will always be satisfied. Indulge in a luxury treatment at the 27,000-square foot Mandara Spa, or play a round at our Mirage City Golf Club. Plan your next event with us in Heliopolis; our hotel features gorgeous, flexible venue space and comprehensive planning services. For the getaway of a lifetime here in Egypt, choose the JW Marriott Hotel Cairo. ... more   less 
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Also Known As:
Jw Marriott Cairo
Marriott Hotel Cairo
Marriott Cairo
Cairo Marriott

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